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4.6

β˜…β˜…β˜…β˜…β˜… Excellent

233 reviews across 1 platform

17 High Street, Ramsgate CT11 9AG

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Mann's Ramsgate office at 17 High Street is rated 4.6 out of 5 across 233 reviews on 1 platform, including 233 Google reviews rated 4.6. Checked 9 October 2026.

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4.6 / 5

233

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.

5/5

Google

Spoke to Shannon she was super helpful in finding me a property I didn’t end up getting one through Mann but definitely worth the 5 stars!!

Regan Β· 19 June 2024

Agent replied Β· 20 June 2024

Thank you Regan for leaving us your excellent 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I went into Mann as I was unsure what to do with my property all staff were so helpful and took me through everything step by step.i am so grateful for all the help from the team. Although I have decided to stay in my property I was always kept up to date by Shannon and Bradley on the lettings team. We'll done guys if I do decide to rent my property I will definitely use man!

RRDrainage Β· 21 April 2024

Agent replied Β· 20 June 2024

Thanks for your amazing 5* review and your kind words RRDrainage. Kind regards, Lucy, Customer Relations.

5/5

Google

Mann, and Shannon in particular are a breath of fresh air when it comes to letting agents. Communicative and accurate and willing to go the extra mile to show you properties that might be suitable. They do not obstruct access to potential suitable properties due to having pets and will discuss your subjective circumstances first. It’s collaborative which is almost unheard of in the lettings world these days! Keep up the great work and I don’t doubt you’ll have happy tenants with great retention and that can only mean one thing - happy landlords!

Ky Β· 21 February 2024

Agent replied Β· 20 June 2024

Many thanks for your marvellous 5* review and your kind words Ky. Best wishes, Lucy, Customer Relations

5/5

Google

We have had very friendly and professional advice and service from Freddie and his team with marketing our property and are very happy to recommend Mann Estate Agents in Ramsgate.

Jenny Β· 22 March 2024

Agent replied Β· 20 June 2024

Thanks Jenny Preece for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

2/5

Google

We accepted a house that was perfect for us to rent and all was going well until the landlord wasn't communicating. Mann said they will call as soon as they have contacted the landlord. 2 weeks went by, still didn't here anything, so we phoned again and they still can't get hold of landlord. 2 weeks later we noticed that the property has been let. 😑 We phoned and they forgot about us. 😑 Absolutely disgusting, totally unprofessional. Very disappointed.

Master Β· 10 January 2024

Agent replied Β· 9 January 2025

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Really friendly staff I had dealings with Lauren really friendly and any questions I've asked she's been really quick to respond really great service

Joseph Β· 13 January 2026

Agent replied Β· 13 April 2026

Thank you for your kind words! We're glad that our team, especially Lauren, was able to provide great service and answer all of your questions promptly. It means a lot to us that you had a positive experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I was looking for a property in ramsgate and Mann were great to deal with, communication was excellent. Thank you Brad and Shannon

Lauren Β· 19 June 2024

Agent replied Β· 20 June 2024

Hi Lauren, thank you for your kind words! We're delighted to hear that Brad and Shannon provided excellent communication during your property search in Ramsgate. Kind regards, Lucy, Customer Relations.

5/5

Google

Freddy and his team (Ellie especially) were really helpful at all stages of the buying process. Was always easy to get in touch, and they were always responsive and helpful.

Martin Β· 22 January 2024

Agent replied Β· 20 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent friendly professional competent service on all fronts by all staff, from start to finish on a long and complex probate related sale. Freddy and Jack assisted above and beyond the call of duty on more than one occasion, especially in the closing weeks, days and even hours, in order to deal successfully with any unforeseeable incidences. Many thanks to the whole team and I look forward to dealing with you again.

SANDSCORCHER Β· 21 May 2024

Agent replied Β· 20 June 2024

Thank you SANDSCORCHER for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

2/5

Google

We accepted a house that was perfect for us to rent and all was going well until the landlord wasn't communicating. Mann said they will call as soon as they have contacted the landlord. 2 weeks went by, still didn't here anything, so we phoned again and they still can't get hold of landlord. 2 weeks later we noticed that the property has been let. 😑 We phoned and they forgot about us. 😑 Absolutely disgusting, totally unprofessional. Very disappointed.

Tony Β· 15 October 2023

Agent replied Β· 29 October 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Mike Williams our agent was a pleasure to work with professional well mannered and extremely helpful catering to all our needs

Adam Β· 13 January 2026

Agent replied Β· 13 April 2026

Thank you for your kind words, we are proud to have Mike as part of our team! We strive to provide excellent service and are happy to hear he met your needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I am new to the Thanet area and was seeking somewhere to rent. Whilst I eventually went with another lettings agent I must say that Jade and Shannon at Mann made me feel like a valued customer by engaging fully with me with tailored properties (rather than a 'send all' approach) that were communicated by polite phone calls and ensuing emails. I did feel they went beyond for me and would recommend Mann at Ramsgate as a letting agent worth contacting.

David Β· 29 September 2023

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

amazingly friendly, patient and very accommodating!! Would highly recommend Mann & crew for the top quality service! Bradley and Shannon took perfect care of us and provided a very speedy + professional service!

Jo Β· 27 August 2025

Agent replied Β· 26 September 2025

Thank you for the kind words! We are thrilled to hear that you were pleased with the service provided by Bradley, Shannon, and the rest of our team. We strive to provide top-quality service and we are glad you were impressed. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Very good on service plait and very understanding Mr s waters

Stuart Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for the positive feedback! We strive to provide top-notch service and we're glad to hear it was reflected in your experience with us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Pleasure to deal with. Harvey in particular has been great throughout

Leandro Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Amazing service, great office and amazing staff always a pleasure to deal with Mike would definitely recommend!

Fallan Β· 13 January 2026

Agent replied Β· 13 April 2026

Thank you so much for the glowing review! We are thrilled to hear that you had an amazing experience with us and we can't wait to assist you again in the future. Our team and office are dedicated to providing the best service possible. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

It was a pleasure working with Jade and Chloe from the Mann Estate Agent in Ramsgate. They were very professional and responsive to all our questions and visits. I highly recommend their services. Thanks Jade and Chloe for all your help!

Selina Β· 30 July 2022

Agent replied Β· 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Shannon and Brad have been amazing, great communication and made this difficult time very easy.

Simon Β· 13 January 2026

Agent replied Β· 13 April 2026

Thank you so much for sharing your experience with us! We're happy to hear that Shannon and Brad were able to provide exceptional service and make a difficult time easier for you. We truly appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent agency. Found house on market for rent,was by miles and bar sent tem many email and was calling,never got answer or call back. Was registered on Mann as well and when that house what I was trying to get become available on Mann as well got call straight away and applied for it and going it. By my experience it's wery good agency, if looking for rent 100% Mann Letting will help.

Laura Β· 29 September 2023

Agent replied Β· 29 October 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I contacted Mann in Ramsgate because of the property that they had on the market. Shannon was an absolute pleasure to speak with. Great communication throughout, very helpful and professional. I would recommend them to anyone. Thank you & keep up the great work!

Ellie Β· 20 June 2024

5/5

Google

Mann and Shannon is the best!!

Minina Β· 25 September 2024

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing service from Freddie and the team when handling the sale of my father's flat. Really went above and beyond. Highly recommend using them.

Caroline Β· 21 August 2023

Agent replied Β· 27 August 2023

Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care

5/5

Google

Very good service provided in enabling us viewings of our new property. In particular thanks to Freddie Lee Hawkes who has provided an excellent service .many thanks πŸ‘Paul and Marie . …

Paul Β· 2 December 2022

Agent replied Β· 30 July 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Very smooth process from start to finish thank you Brad and Shannon for everything you have done.

Shoaib Β· 30 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mann

How many reviews does Mann have?

Mann's Ramsgate office has 233 reviews across 1 platform: 233 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Mann's rating?

Mann is rated 4.6 out of 5 across all 233 reviews, and 4.6 out of 5 on Google from 233 reviews, checked 9 October 2026.

Where is Mann's Ramsgate office?

Mann, 17 High Street, Ramsgate CT11 9AG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.