Trusted Agent profile · Ramsden Heath
★★★★★
1,654 reviews across 2 platforms
Hallmark House Downham Road, Ramsden Heath, CM11 1PU
John Hills's office in Ramsden Heath, at Hallmark House Downham Road, is rated 3.8 out of 5 across 1,654 reviews on two platforms, including 2 Google reviews rated 3.0.
Every review we hold for the Ramsden Heath office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing service from Emma resolving an…
Amazing service from Emma resolving an issue with professionalism & pro-active approach- thank you!
Hi, thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy home hunting! Thanks, Rightmove
5/5
TrustpilotRightmove *****
Rightmove have consistently proved to be our most productive form of marketing, it's the first place that our clients look for properties.
Good Morning,Thank you for the 5 star review.We're so glad to hear our website if the first place people look for properties, this is exactly the experience we want.If there's anything we can do to help in the future please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.ukMany Thanks,Rightmove.
5/5
TrustpilotHad some difficulties with technology…
Had some difficulties with technology but got it sorted nikita was wonderful thank you for your sevice
Hello,Thank you so much for taking the time to leave us a lovely 5 star review. I've passed this feedback on to Nikita for you. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.Thanks,Rightmove
5/5
TrustpilotFeedBack
A Fast,Friendly and Very Polite Customer Support.Thanks.
Hi There, Thank you for taking the time to leave us a review. It's wonderful to hear about your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove
5/5
TrustpilotFast and efficient
RightMove tenant referencing services are fast and reliable. The staff are very personable and listen carefully to my requests.
Hello,Thank you for leaving us a 5* review.If there's anything else I can help with, please do get in touch at talk-to-us@rightmove.co.uk or call us on 01908 712300Many thanks,Katy
5/5
TrustpilotExcellent communication and outstanding…
Excellent communication and outstanding customer service.Their very friendly and professional sales executive Rachel helped me choose the right plan for my needs.
Hello Kacper,Thank you very much for taking the time to leave such a lovely review. Rachel is a great part of our team and we will make sure your feedback gets back to her and her manager.Good luck in your new home.Best WishesBeth
5/5
TrustpilotExcellent service
Excellent service! Lewis H was extremely helpful and a pleasure to talk to. Can't recommend highly enough, a super fast and easy experience.
Hi Sue, Thank you so much for taking the time out to leave such a kind review about Lewis! We agree, he's an absolute diamond and pleased he was able to help you out today. Kind regards,Vicki
5/5
TrustpilotEXCELLENT TEAM
Many thanks,Estate agent could not be bothered to Remove Our Property from Right Move .We were very cross, Contacted Right move Team.And Voila .Sorted.Many thanks.
Good Morning John, Thank you for the lovely 5-star review. It's so great to hear Voila sorted your query out for you. If there's anything we can do to help in the future, please get in touch on 01908 712300 or talk-to-us@rightmove.co.uk.Many Thanks, Rightmove.
5/5
TrustpilotUseful tool for buying a house.
Rightmove helps you find properties anywhere in the UK. It collects information from almost every estate agent in the country and allows you to get an insight of properties from your own computer. I have used rightmove on many occasions. You can search by price, area, number of bedrooms and property type. It is a very useful tool when looking for a new house.
5/5
TrustpilotLaura McKimmie is efficient and…
Laura McKimmie is efficient and helpful, responds to correspondence quickly and is informative on the issue in hand, great customer service
Hello Indi,Thanks for taking the time to leave some positive feedback for Laura. Laura takes great pride in being transparent, efficient and friendly without fail and we are really happy that your experience reflects this.Best wishesBeth
5/5
TrustpilotGot in touch to find out more about…
Got in touch to find out more about moving to Romsey as a foreigner. Got all the information I needed and more! Thank you. <3
Good Afternoon Zara, Thank you for the amazing 5-star review. We're so pleased to hear you got all the information you needed and more! Happy Home Hunting.Many Thanks, Rightmove.
5/5
TrustpilotSuper quick service
Wrong historic information shown for my house Sent a request for an amendment. Received a reply within 2 hours and website amended correctly. Great service ⭐️⭐️⭐️⭐️⭐️
Hi Murfieslaw,Thank you for taking the time to leave us a five star review.We're so pleased to hear you had a great experience with one of our specialists when you got in touch with us. If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove.
5/5
TrustpilotThe Only property website
Excellent website easy to use and it provides lots of options to filter or add requirements also great response when you have a question or problem
Hi Kim,Thank you for your feedback and 5 star review.We're so pleased to hear you think the website is excellent with lots of options available to help with your search. It sounds like you had a really positive experience with one of our specialists and we'll be sure to pass your feedback on to them.If there's anything we can help with in the future, you can get in touch on talk-to-us@rightmove.co.uk or, 01908 712300.Happy home hunting.Many Thanks,Rightmove
2/5
TrustpilotUsed to love scrolling through the…
Used to love scrolling through the homes listing, but recently the site’s response to search criteria and selections has been so painfully slow that I’ve given up.
Hi Sam,Thank you for taking the time to leave us a review and we're sorry to hear your experience of using the website recently hasn't been great.We'd really like to look into this further for you and do what we can to help so that you can continue using Rightmove.Can you get in touch with us by email on talk-to-us@rightmove.co.uk with some more detail on what happens when you use the website? It will really help us work out what's happening if you send us some screen shots and your system information.You can find out your system information through the website itself on the below link and either screen shot the page or, copy and paste the details and include it in your email over to us.https://www.rightmove.co.uk/this-site/system-information.html We look forward to hearing from you.Many Thanks,Rightmove
5/5
TrustpilotFab service from Nikita McDonald
Fab service from Nikita McDonald. Really helpful and helped put my mind at ease! Thank you!!!
Hello Suzanne, thank you for taking the time to leave a review. It's so nice to hear you've had a positive experience with Nikita. We'll make sure they receive your feedback. Many thanks, Rightmove
5/5
TrustpilotVery Good service!
Very Good service!Pleased with the overall experience with the referencing service. Highly recommended.
Hi there,Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove Referencing. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove
5/5
TrustpilotVery helpful in all areas
Very helpful in all areas, always look on site when looking to move and buy. Anyone looking for a home I say 'look on Rightmove'
Hi Linda, Thank you for the lovely 5 star review. It's great to hear you recommend us to look for a home and that we're helpful, this is exactly what we strive to achieve. Happy Home Hunting. Many Thanks,Rightmove.
5/5
TrustpilotQuick and precise service
The service was quick and they were very precise in the document they needed to carry out.
Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Happy home hunting! Many thanks, Rightmove
4/5
TrustpilotHad the wrong house name from the land…
Had the wrong house name from the land registry about the sale of our house. Right move sorted out with the land registry. Thank you.
Hi David,Thank you for your 4 star review and feedback.It's really good to hear that we were able to make a change to an incorrect record on our website and thank you for taking the time to bring it to our attention.You can get in touch with us if you need help with anything in the future. Our email address is talk-to-us@rightmove.co.uk and you can always give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove
5/5
TrustpilotGood customer service
Good customer service, very professional and communication was on 10/10 thank you soo much!!!
Hi Louisa, thanks for taking the time to leave us such a great review.If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Many thanks, Rightmove
5/5
TrustpilotRent
Hello,I would you say everything is perfect and profesional. Hope will work for us.Thank you
Hi Svetlana, thanks for taking the time to leave us such a great review. If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove
5/5
TrustpilotLewis H
Lewis H is a legend. Managed to sort out what his colleague couldn’t! Definitely the man for the job, excellent customer service.
Hi John,Thank you for taking the time to leave a review! We're so pleased Lewis was able to help you out! Lewis is such an excellent team player, and is always around to support his colleagues as and when needed, so this feedback is much appreciated - we'll let him and his manager know!Kind regards,Vicki
5/5
TrustpilotExcellent customer service
Excellent customer service. Quick to respond to queries and provide me with answers to my questions in order to ensure an efficient completion.
Hi Mike,Thank you so much for your positive review of our service, we really appreciate it! If there's anything else we can help with, be sure to get in touch with a member of the team!Kind regards,Jenny
1/5
TrustpilotHave a separate section for students…
Have a separate section for students but all the students are in the normal section too. Not really bothered about standard rental houses
Hi Adam,Thank you for your review.We're always looking for ways to improve and make home moving easier so it's great you've shared your feedback with us. We've passed on your suggestion to our specialist Development Teams to take into consideration for you.If there's anything we can do to help in the future, please don't hesitate to get in touch by email on talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Many Thanks,Rightmove
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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