Every review we hold for the Ramsden Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery quick response
Very quick response. Ask the customer services to remove the property pictures from the website, with in a day they did it. Thank you so much for the help.
Brinder · 6 January 2020
Agent replied · 13 June 2024
Hi Brinder,Thank you for taking the time to leave us a 5 star review.We're so pleased that you had a great experience with one of our specialists and that your query was dealt with so quickly.If there's anything we can help with in the future, please don't hesitate to get in touch on talk-to-us@rightmove.co.uk or, 01908 712300.Happy home hunting.Many Thanks,Rightmove
★★★★★ 1/5
TrustpilotTerrible website
Terrible website. Resizes as you are clicking on a property causing to click in the wrong place and the navigation of photos is horrible. What an absolutely awful web design
Tim · 2 August 2019
Agent replied · 13 June 2024
Hello Tim,Thank you for taking the time to leave us a review.We are sorry to hear that you feel this way.We would really like to look into this further for you. So that we can look into this for you, please can you email us at talk-to-us@rightmove.co.uk and advise us of the device you are using and if you are using the app or are on the website.We look forward to hearing from you.Many thanks, Rightmove
★★★★★ 5/5
TrustpilotMegan dealt with all the paperwork and…
Megan dealt with all the paperwork and details and was very efficient and great to talk to, very good service and product
Jill · 7 October 2021
Agent replied · 13 June 2024
Hello Jill,Thanks for leaving such kind words about our colleague Megan.All of our staff, Megan included really understand how important it is to take the stress out of moving home and we are so pleased we could help you.Good luck in your new home.Best wishesBeth
★★★★★ 5/5
TrustpilotExcellent
Quickest and easiest referencing process I've used. Danielle phoned me to keep me updated on how things were going and has an excellent telephone manner.Much appreciated!
Ben · 7 December 2020
Agent replied · 13 June 2024
Hi Ben, thank you so much for leaving such a positive review - we're especially pleased that you were pleased with Danielle's customer service!
★★★★★ 5/5
TrustpilotExcellent company to deal with
Excellent company to deal with Easy and stress free Communication brilliant and the service we received from gemma was outstanding Thanks for all your help
Kelly · 17 February 2021
Agent replied · 13 June 2024
Hi Kelly Anne,Thank you so much for taking the time out to leave such a wonderful review of the service you've received from Gemma and the Van Mildert referencing team! We've passed on your kind comments to Gemma and her team leader!Kind regards,Vicki
★★★★★ 5/5
TrustpilotVery easy and to use and professional…
Very easy and to use and professional website excellent customer service highly recommended as the number one property search site
Alomghir · 18 January 2022
Agent replied · 13 June 2024
Hi, thanks for taking the time to leave us such a great review. If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908 712300 - we'd love to hear from you. Thanks, Rightmove
★★★★★ 5/5
TrustpilotExcellent customer service
Van Mildert provided efficient support in our application for a new flat and their customer service was excellent - very warm and friendly staff member.
DEvans · 29 January 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave such a kind review about your experience with Van Mildert, we really do appreciate it!
★★★★★ 5/5
Trustpilotgreat service
i spoke to adam urwin he was lovely and very efficient. made the process really easy. thank you
Jenny · 13 April 2022
Agent replied · 13 June 2024
Hello Jenny, thank you for taking the time to leave a review. It's so nice to hear you've had a positive experience with Adam. We'll make sure they receive your feedback. Many thanks, Rightmove
★★★★★ 5/5
TrustpilotHighly recommend
I have the pleasure of speaking with Megan. She helped us with the insurance- very friendly and helpful. Many thanks .
Ana · 24 October 2021
Agent replied · 13 June 2024
Hi Ana, Thank you so much for taking time out of your day to highlight Megan’s fantastic customer service. We’re glad you’ve had such a good experience and that she was helpful in your queries regarding insurance. We will be passing your comments over to Megan. Thank you very much, Lauren
★★★★★ 5/5
TrustpilotQuick and efficient service
Quick and efficient service. Everything sorted painlessly. Megan also helped a great deal with organising Sky. Friendly and informative. Excellent.
Maggie · 16 December 2021
Agent replied · 13 June 2024
Hi Maggie, thanks for taking the time to leave us such a wonderful review. It's so nice to hear you've had a great experience through us and through speaking with Megan. We'll make sure she sees your feedback! Many thanks, Rightmove
★★★★★ 1/5
TrustpilotRubbish on a Mac
Unable to sign in or view my saved properties on safari or google chrome on my Mac. How hard can it be to fix a bug like this?
Maria · 15 January 2020
Agent replied · 13 June 2024
Hi Maria,Thank you for taking the time to leave us a review and we're sorry to hear of the difficulty you've had in accessing your saved properties.This is something we'd really like to look into further for you and see what we can do to help get everything back to normal.Can you get in touch with us by email with more information about your experience and some screen shots of what happens when you try and view your saved properties?Our email address is talk-to-us@rightmove.co.uk.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotFast and efficient
I can’t fault the very prompt and successful conclusion to my enquiry. It was an excellent customer services experience.
Sally · 7 February 2022
Agent replied · 13 June 2024
Hi Sally, thank you for taking the time to leave us such a great review. We're glad you had a great experience with us. Many thanks, Rightmove
★★★★★ 1/5
TrustpilotThey have just taken over Vadmildert…
They have just taken over Vadmildert referencing and it is not a good as it was. Piller to Post comes to mind
Paul · 6 August 2021
Agent replied · 13 June 2024
Hi,Thank you for reaching out to provide valuable feedback, we are very sorry to hear of the issues you have experienced with Rightmove Landlord and Tenant services. We pride ourselves on fast and helpful service and we apologise if this has not been the case. In order for me to investigate your issues, we would need further information from yourself to locate your reference. Please email RLTComplaints@rightmove.co.uk with your full name and the property address you have applied for and we will endeavour to carry out a full investigation on the issues you have experienced. Best WishesRightmove
★★★★★ 5/5
TrustpilotProbably the best referencing service .... EVER
Probably the best referencing service I have experienced. April (their rep) kept me informed all through the process.... was pleasant and extremely professional
NEO · 27 May 2021
Agent replied · 13 June 2024
Hello Neo, Thank you so much for reaching out to leave such a glowing review regarding the service you have received. April is a valued member of our team that takes the time to make every customers experience a positive one, we will make sure she gets to hear your feedback.Best wishesBeth
★★★★★ 5/5
TrustpilotAnother great experience
Another great experience, our referencing was completed by Donna. She was amazing, friendly and helpful. Thank you for helping us get all set up.
Ella-louise · 23 February 2021
Agent replied · 13 June 2024
Hey Ella-Louise,Thank you so much for taking the time out to leave such a great review, we really appreciate it. We're also really grateful for your kind words about Donna - we agree, she is awesome! Congratulations on your home, we hope you're very happy!Kind regards,Vicki
★★★★★ 1/5
TrustpilotThis is such a disgrace that Rightmove…
This is such a disgrace that Rightmove would not update the availability of properties advertised on their website. I have called plenty of property agents via right move and only 1 property out of 15 was available with different details. Untrustworthy.
Madiha · 13 March 2023
★★★★★ 5/5
TrustpilotA quick and efficient service by Cheryl…
A quick and efficient service by Cheryl Hine.Keep up the good work!
David · 22 November 2022
Agent replied · 13 June 2024
Hello, Thank you for your lovely feedback, we will share this with Cheryl, Many thanks, Rightmove
★★★★★ 4/5
TrustpilotJust had a very helpful young man on…
Just had a very helpful young man on the phone he's only just started customer service and was really helpful 👌thanks charlie 👍
Craig · 15 April 2021
Agent replied · 13 June 2024
Hello Craig, Thanks for leaving such kind words about our colleague Charlie, he is a great part of the team and we are really happy you enjoyed your experience with us.Best Wishes Beth
★★★★★ 5/5
TrustpilotRightmove has the most property…
Rightmove has the most property listings, works well and has helped me find many properties that we would simply never find if it wasn't for websites like this.
Arran · 20 September 2019
Agent replied · 13 June 2024
Hi Arran,Thank you for taking the time to leave us a 5 star review.It's lovely to know we're a part of your home hunting journey and that you're finding all kinds of properties on Rightmove.We always want to make home moving easier for our site users.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotSpeedy response
Love the website, especially the floorplan. Was struggling with too many retirement properties in my search, online enquiry - answered quickly explaining how to filter them out.
Paola · 30 January 2020
Agent replied · 13 June 2024
Hi Paola.Thank you for taking the time to leave us a five star review.It is so lovely to hear that you love our website and the way it has been designed. It is amazing that you had such a great experience when you got in touch with us, regarding your property search. We'll definitely pass your feedback onto the specialist you spoke with for you.If there's anything we can do to help in the future, you can always get in touch. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove.
★★★★★ 5/5
TrustpilotGrateful customer …
Had a query regarding a property we have recently purchased. The young lady who dealt with my enquiry was very efficient and resolved the matter very quickly
Maree · 28 January 2020
Agent replied · 13 June 2024
Hi Maree. Thank you for your five star review.We're so pleased to hear you had such a great experience with our specialist. We will make sure your feedback is shared with the team.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is, talk-to-us@rightmove.co.uk or, you can give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
★★★★★ 1/5
TrustpilotWhat’s happened to their site
What’s happened to their site? They send me notifications of new houses fitting my search criteria and I can’t get past their first page. V frustrating
Sue · 13 May 2020
Agent replied · 13 June 2024
Hi Sue,Thank you for your review.We're sorry to hear of the difficulty you've had with visiting the website. This is certainly something we can investigate further for you.Can you get in touch with us by email and share some more information along with screenshots of the experience you're having?Our address is talk-to-us@rightmove.co.uk.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotVan Mildert are one of the easiest…
Van Mildert are one of the easiest companies to deal with. They answer the phone quickly and respond to any queries or problems immediately.
Elaine · 7 December 2020
Agent replied · 13 June 2024
Hi Elaine, thank you for leaving such a kind review!
★★★★★ 5/5
TrustpilotVery helpful and careful professional…
Very helpful and careful professional help from personable assistant on the phone - called Guy. Francis Howard07802794853
Francis · 25 March 2022
Agent replied · 13 June 2024
Hello Francis, thank you for taking the time to leave such a great review. We'll make sure Guy receives your feedback. If you have any further feedback, or suggestions on how we can improve, please do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
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