Trusted Agent profile · Ramsden Heath
★★★★★
1,654 reviews across 2 platforms
Hallmark House Downham Road, Ramsden Heath, CM11 1PU
John Hills's office in Ramsden Heath, at Hallmark House Downham Road, is rated 3.8 out of 5 across 1,654 reviews on two platforms, including 2 Google reviews rated 3.0.
Tell us what you need and we'll put you in touch. John Hills hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ramsden Heath.
Every review we hold for the Ramsden Heath office, from every platform, shown as written. First names only.
5/5
TrustpilotI requested that the photos of my…
I requested that the photos of my property were removed and this was done quickly and without fuss. Thank you.
Hello,Thank you for taking the time to leave us a 5-Star review!If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.Happy Home Hunting!Thanks,Rightmove
5/5
TrustpilotSuper friendly and helpful
Bobbie.D was quick to respond to my contact in relation to incorrect property details. Really helpful and friendly. Very impressed with the kind support.
Hi Phe,Thank you for taking the time to leave us a five star review.We're so pleased to hear you had such a great experience with our specialist Bobbie and we'll be sure pass your feedback on to her. We pride ourselves on providing human and friendly responses to all our incoming queries, so this feedback is wonderful.If there's anything you need from us in the future, please don't hesitate to get in touch. Our email address is, talk-to-us@rightmove.co.uk and you can always give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
5/5
TrustpilotPleased with the service
Laura in the Customer Service department was really helpful and answered all my questions with very quick response times.
Hello Colleen,Thanks for taking the time to leave some positive feedback for our colleague Laura. We will make sure Laura and her manager receive your feedback, I'm sure she will be over the moon to know her hard work helps.Best wishesBeth
5/5
TrustpilotBrilliant people
Just completed the set up for my insurance and everything was pleasantly explained to me, very happy with the service
Hello Jamie, Thanks for getting in touch and leaving us such positive feedback. We are glad to know you had such a lovely experience with our staff and service.Best WishesBeth
5/5
Trustpilotquery about an error with my property
I had a query about an error on their website pertaining to my property. This was dealt with very promptly and the issue resolved.
Hi Carolyn,Thank you for taking the time to leave us a five star review. We're so pleased to hear you had such a great experience with one of our specialists when you got in touch with us to report an error. If we can help in the future at all, don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and you can always give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
5/5
TrustpilotExcellent service
Excellent service. Responded to my support request within minutes and worked on the issue until it was resolved.
Hello Lara, Thanks for reaching out to give us some lovely feedback. Here at Rightmove landlord and tenant services we understand the importance of striking a fine line between efficiency and dilligence and make sure we apply that ethos to all our work, we are so glad you value the hard work our team put in.Best wishesBeth
5/5
TrustpilotNew home
We bought our home a few months ago and the service you guys gave was excellentThank you
Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
1/5
TrustpilotDisrespectful account managers that…
Disrespectful account managers that don't treat paying client as humans.Update: Now they suspended our account.
Hello,Thanks for taking the time to leave us a review. We're sorry to hear of the experience you had.We've reached out to the Account Managers and they will get in touch with you.Many thanks,Rightmove
5/5
TrustpilotReally fast service and understood my…
Really fast service and understood my request which was implemented straight away, thanks
Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Happy home hunting! Many thanks, Rightmove
1/5
TrustpilotNew website design up today is …
New website design up today is appalling. Not in the least user friendly or in any way as useful as it was yesterday. No need for this mess.
Hi Del, Thank you for taking the time to leave us a review. We're sorry to hear that you don't like the design of our website. We're constantly making changes to improve how user friendly our website is, as well as introducing new features and functionality. Your feedback is important to us and we'd like to more know. If you have a spare moment we'd be grateful if you could email us on customersupport@rightmove.co.uk or call us on 01908 712352. Kind regards, rightmove.co.uk
5/5
TrustpilotPrompt response and offer to look into…
Prompt response and offer to look into my issue
Hello Jane, Thank you for taking the time to leave us a 5-Star review. If we can help with anything, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Many thanks, Rightmove
5/5
TrustpilotContacted RLTS team today and Laura…
Contacted RLTS team today and Laura McKimmie replied to my enquiry almost inmidiately. Very professional and efficient service.
Hello Maria, Thanks for taking the time to provide some feedback for your dealings with Laura and the RLTS team. Laura always goes above and beyond for all of our customers.We will ensure your feedback is passed on to Laura.Best wishesBeth
5/5
TrustpilotExcellent experience
We had a very nice experience with the Company so far.The communication was clear and everything went out smoothly. Thank you!
Thank you for your review, Paolo! We are so pleased you have had a positive experience with Van Mildert.If there is anything else we can help or support you with, please feel free to get in touch with a member of the team who will be happy to help!
5/5
TrustpilotGreat
Great, speedy response from Hannah BarnesCustomer Care Specialist . Excellent . from J Taylor
Hello, thank you for taking the time to leave such a great review. We'll make sure Hannah receives your feedback. If you have any further feedback, or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
5/5
TrustpilotExtremely friendly and polite
Extremely friendly and polite. They've made the transition period of moving into a new rental property feel incredibly easy.
Hello Joseph, Thanks for leaving such kind words about the service you received from us in your property application. We can appreciate moving homes can be a stressful process and try our hardest to remove as much of that stress as possible.Good luck in your new home.Best wishesBeth
5/5
TrustpilotGenerally a good service and website
Generally a good service and website, always my first port of call when house hunting.
Hello,Thank you for taking the time to leave us a 5-Star review.If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300.Happy home hunting! Many thanks, Rightmove
2/5
TrustpilotI need to rent a dog friendly property…
I need to rent a dog friendly property but Rightmove does not help with this.
Hi there, Thanks for your review. We're always working on ways to improve out search function and I will pass this feedback on for you. In the meantime, you are able to use our "keyword sort" feature on the search page to filter properties that allow pets to appear at the top of your searches. If you need any help with this, please get in touch at talk-to-us@rightmove.co.uk or call us on 01908 712300Many thanks,Rightmove
5/5
TrustpilotCommunication and details received for…
Communication and details received for the policy and what was on offer was very clear and nicely priced.
Hello Kelly,Thank you for leaving such a positive review. We really do understand how important it is for insurance to be clear, transparent and at a price that doesn't break the bank ! We are so glad your happy with the service.Best wishes Beth
5/5
Trustpilotfriendly and helpful staff
We've spoken to Rachel and David both of whom were very friendly, helpful and quick at getting back to us.
Hi Fanny, thank you for taking the time out to leave such a positive review and for your kind words about Rachel and David - we really appreciate it and we know the feedback really means the world to the team!
5/5
TrustpilotDavid Lough did an excellent job in…
David Lough did an excellent job in explaining things to me and in walking me through the process. Thank you!
Hi Gerard,Thank you for taking the time out to leave such a kind review about our colleague David! We think he's pretty excellent too - and we're so glad he was able to help you.
5/5
TrustpilotRightmove on iPhone location
Rightmove on iPhone doesn’t allow me to enter a location ok on iPad but not iPhone Has been sorted now
Hello,Thank you for taking the time to leave us a review.We're so pleased to hear you're now able to search ok on the iPad and iPhone.If there's anything else we can do to help please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.ukMany Thanks,Rightmove
5/5
TrustpilotVery helpful
Very helpful, professional with clear understanding of my needs with my home insurance, very helpful. Would highly recommend
Hello Denise,Thank you very much for such a positive review. We understand that everyone has different needs when their moving into their new home and we are glad to know we were able to help you out.Best wishesBeth
5/5
TrustpilotA happy experience.
I am very happy with the services provided. Effective, friendly, professional and polite. Communication has been excellent.
Hello Helge, Thank you for reaching out to provide some positive feedback on your experience with us. We work continually to make sure our service is as stress-free and simple as possible. Our staff take great pride in the service they provide.Best wishesBeth
5/5
TrustpilotOutstanding Customer service received…
Outstanding Customer service received from Consumer Specialist, Bobbie Dunne. Very thoughtful and empathetic about my situation. A massive Thank you and best wishes.
Hi Hayyan,Thank you for your 5 star review.It's great to know you received outstanding service from Bobbie and that she was thoughtful and empathetic towards your personal circumstances. We'll be sure to pass your feedback on to her for you.Please let us know if we can help in the future and you can always give us a call on, 01908 712300 or, pop us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
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