Every review we hold for the Ramsden Heath office, from every platform, shown as written. First names only.
★★★★★ 1/5
Trustpilotreally hard to find properties with…
really hard to find properties with ensuites and the feature to put a kyword doesn't always show the properties with ensuite. Even though i excluded shared properties, they were still showing and made my search more time consuming
Andreea · 24 May 2019
Agent replied · 13 June 2024
Hello Andreea,Thank you for taking the time to leave us a review.We are sorry to hear of the difficulties you are experiencing when trying to search for properties on Rightmove using the 'keyword sort'.We would really like to look into why the 'keyword sort' isn't working for you and why when you exclude house shares, these types of properties continue to show.So that we can look into this for you, please can you email us some examples at talk-to-us@rightmove.co.uk.We look forward to hearing from you.Many thanks,Rightmove
★★★★★ 5/5
TrustpilotFantastic service, lovely people
Van Mildert handled the referencing for my tenancy and then at my request provided useful information regarding bills/insurance. Emily helped me find a suitable contents/liability insurance package at a great price!
Ian · 6 July 2021
Agent replied · 13 June 2024
Hello Ian,Thanks for getting in touch in relation to your experience with our colleague Emily. She's a fantastic member of the team and we are really happy she made your experience a pleasant one.Best wishesBeth
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service, especially from Sarah who called a couple of times to talk me through some issues and helped me get them resolved quickly and without stress.
Wayne · 3 March 2022
Agent replied · 13 June 2024
Hello, thank you for taking the time to leave such a great review. We'll make sure Sarah receives your feedback. If you have any further feedback, or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
★★★★★ 5/5
TrustpilotTop service!!!
Donna called me almost immediately after I had emailed to say we were interested in the insurance package, she was extremely friendly and helpful and made everything really clear. Top service :)
Erin · 19 April 2021
Agent replied · 13 June 2024
Hello Erin,Thank you for providing us with such lovely feedback. Efficiency is key when your moving home and we are really glad Donna was so helpful in your move.Good luck in your new home.Best wishesBeth
★★★★★ 5/5
TrustpilotReferencing completed in a matter of…
Referencing completed in a matter of minutes by Guy. Very professional and knowledgeable ... good client facing skills, considering it was over the telephone!
Bill · 20 July 2022
Agent replied · 13 June 2024
Hi Bill, thanks for taking the time to leave us such a great review.I will pass your feedback over to Guy and his team to make them aware.If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove
★★★★★ 3/5
TrustpilotThey don't have filter for auction…
They don't have filter for auction houses I end up using Zoopla way easy
Antonio · 1 July 2023
Agent replied · 13 June 2024
Good Morning Antonio,Thank you for taking the time to reach out. I will pass your feedback along to our developers so they can consider adding a filter for Auction properties.When completing a search on Rightmove, you can add keywords to your search. If you add the word auction, it will show you all the listings that include the word auction in the description. This is a good way to get properties that match your criteria.If you need anything else, please reach out to talk-to-us@rightmove.co.uk.Many thanks, Rightmove.
★★★★★ 5/5
TrustpilotTechnical issue solved
Had a technical issue when viewing my Saved properties. Was listened to courteously and the team fixed the problem. Good website, good team.
MMK · 26 August 2022
Agent replied · 13 June 2024
Hi, thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy home hunting! Thanks, Rightmove
★★★★★ 3/5
TrustpilotMeh. Don't act on consumer feedback
Meh. You make suggestions to improve the website and search options over many years, but they very rarely implement user's good ideas
A · 4 October 2022
Agent replied · 13 June 2024
Hi Paul,Thanks for taking the time to leave us your review.We'd like to assist further, so If you are able to email your suggestions to talk-to-us@rightmove.co.uk or call us on 01908 712 300, we'll be happy to help. Many thanks,Rightmove
★★★★★ 5/5
TrustpilotMrs Joshua verry good customer service
Mrs Joshua verry good customer service, he been brilliant very helpful.
Dominik · 15 September 2023
Agent replied · 13 June 2024
Hello Dominik, thank you so much for this review! I'm so glad that you had a good experience with Rightmove, this is wonderful to hear. If you would like to get in touch with any specific feedback on the service you received, you are most welcome to email talk-to-us@rightmove.co.uk - we'd love to hear more from you. Best wishes, Rightmove
★★★★★ 5/5
TrustpilotLovely lady, very helpful
Spoke with Natalie on Monday, was worried about somethings with reference (first time moving out) but once I spoke to her she was very lovely and helped me with my worries Thank you
Callie · 9 December 2020
Agent replied · 13 June 2024
Hi Callie, thank you for your kind words about our colleague Natalie and we hope your first time moving out is as exciting as we remember our first home to be! Congratulations!
★★★★★ 5/5
TrustpilotI recently asked to have the photos…
I recently asked to have the photos removed from the web site showing prices sold. They were removed very promptly and I received a very polite email to say they had. First class service, many thanks...
Mr · 9 December 2019
Agent replied · 13 June 2024
Hi Kevan. Thanks for taking the time to leave us a five star review.We're pleased to hear that you had a prompt and polite response to your query, and we'll pass the feedback on to the specialist who helped.If there is anything else we can do for you in the future, please send us an email on 'talk-to-us@rightmove.co.uk', or call us on 01908 712 300.Happy home hunting.Many thanks,Rightmove.
★★★★★ 1/5
Trustpilotwaste of time
waste of time, no matter what search perameters you enter it always comes up with s_i_e park homes, complained many times and dthey have not rectified, so it makes searching a complete misery, avoid
G · 13 August 2020
Agent replied · 13 June 2024
Hi Gavin,Thank you for your review. We're sorry to hear in your search you're still being displayed with park homes, we'd like to look into this for you. Please could you send us a link to the search results to talk-to-us@rightmove.co.uk?Many Thanks,Rightmove.
★★★★★ 5/5
TrustpilotKept me Right
Kept in touch and an issue with work email filter for the referee was worked round then contacted me in good time to sort final move in work.
Neil · 23 November 2021
Agent replied · 13 June 2024
Hello,Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback on our service. If you need anything else, please get in touch at referencing@rightmove.co.uk Thanks,Rightmove.
★★★★★ 5/5
TrustpilotQuick responses and good service
They always respond quickly and are happy to help.
Jamie · 26 October 2023
Agent replied · 13 June 2024
Good Afternoon Jamie,Thank you for reaching out. I'm really glad to hear that you've had such a good experience. Please do not hesitate to reach out if you need anything else.Many thanks, Rightmove.
★★★★★ 5/5
TrustpilotTechnical Care Specialist Assistance
Re Ben Prestidge - Customer Technical Care SpecialistGreat technical assistance receieved recently from Ben, he's a great asset for RightMove.Thanks again Ben.
KG · 13 September 2022
Agent replied · 13 June 2024
Hi KG, Thank you for taking the time to leave us such a great review about the help you received from Ben.I have passed this feedback over to him.If you have any more feedback, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove
★★★★★ 5/5
TrustpilotProblems logging in
I had problems logging in after some years of inactivity. My password wouldn't work, nor a changed one from a reset password email. However, the issue was resolved quickly by email support. Thank you.
Alan · 31 July 2020
Agent replied · 13 June 2024
Hi Alan,Thank you for your 5 star review.It's great to hear that our specialist team were able to help you with accessing your account again and that this error was resolved so quickly.If there's anything we can help with in the future, please don't hesitate to get in touch. You can always give us a call on 01908 712300 or, send us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotGreat customer service! Very friendly
The sales executive Jordan M was really friendly and made my experience pleasant and easy. Thank you for the assistance!
Amy · 28 November 2022
Agent replied · 13 June 2024
Hi Amy, Thank you for taking the time to leave us a review. It's wonderful to hear about your experience Jordan & with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove
★★★★★ 5/5
TrustpilotHowie ran references on my partner and…
Howie ran references on my partner and I and it was hassle free. They made sure to keep us updated every step of the way.
Stanika · 29 April 2022
Agent replied · 13 June 2024
Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
★★★★★ 5/5
TrustpilotImpeccable customer service - rare these days
My agent was Jaimine Mistry - he was very professional, friendly and knowledgeable. I highly recommended him and look forward to dealing with him in the future with my other property .
MG · 4 February 2021
Agent replied · 13 June 2024
Hello there!Thank you for taking the time to leave such a kind review about my colleague, Jaimine! I've passed on your comments to both Jaimine and his team, and I'm sure the feeling is mutual on dealing with you in the future too!Kind regards,Vicki
★★★★★ 5/5
TrustpilotVery quick to amend property record
I requested them to remove the marketing photos of my property and amend some inaccurate details, and Caz sent me a lovely email less than 24 hours later to confirm it's all been done - fantastic!
FP · 6 November 2019
Agent replied · 13 June 2024
Hello,Thank you for taking the time to leave us a 5 star review.We're so pleased to hear you've had a great experience with Caz and we'll make sure your feedback reaches her.If there's any help you need in the future, you can give us a call on 01908 712300 or, send us an email on, talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotRemove of property details
Sent a request to remove the details of our place from a previous listing. Got a response the next day and all sorted. Great and prompt service.
Aida · 13 January 2022
Agent replied · 13 June 2024
Hi there, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Many thanks, Rightmove
★★★★★ 1/5
TrustpilotVery thorough and helpful
Very thorough and helpful. Thank you to all that helped with my experience.
Nicky · 7 July 2023
Agent replied · 13 June 2024
Good Afternoon Nicky,Thank you for taking the time to leave us a review. I'm glad you had a good experience. If you let me know who you spoke with, I'll be sure to pass this along to them!I can see that you left us a 1 star review, if you do need anything further, please send us an email to talk-to-us@rightmove.co.uk.Many thanks, Rightmove.
★★★★★ 5/5
TrustpilotExcellent customer service
I have never had any customer service representative as accommodating and as helpful as Ben. The company has transformed itself into a one-stop shop that caters to all your needs.
Jay · 28 June 2021
Agent replied · 13 June 2024
Hello Jay, Thank you so much for your glowing review for our colleague Ben and the service you received. We are really proud of all the services we can offer our customers and are so glad you found it as useful and enjoyable as you did.Best of luck in your new home.Beth
★★★★★ 5/5
TrustpilotAt last!
At last! An intelligent, capable, timely and super-efficient reply from Rightmove ... after being fobbed off at least four times over the past week by the agents’ supposedly ‘front line’ clerical staff. Thank you, Rightmove.
L · 21 February 2020
Agent replied · 13 June 2024
Hello,Thank you for your 5 star review.We're so pleased to hear you had such a positive experience with one of our specialists and that we could help with your query.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is, talk-to-us@rightmove.co.uk and our contact number is, 01908 712300.Happy home hunting.Many Thanks,Rightmove
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
