Trusted Agent profile · Purley · Surrey

Andrews Estate Agents reviews in Purley

★★★★★ Excellent

251 reviews across 1 platform

909-911 Brighton Road, Purley, Surrey, CR8 2BP

Part of Andrews, see every office.

Andrews's office in Purley, Surrey, at 909-911 Brighton Road, is rated 4.7 out of 5 across 251 reviews on 1 platform, including 251 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.

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4.7 / 5

251

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Purley office, from every platform, shown as written. First names only.

5/5

Google

Luke Levy arranged our viewings, negotiated our offer and looked after us throughout our purchase and we are very grateful to him for helping us get the house we loved!

Lucy · 23 March 2021

Agent replied

Hi Lucy we’re so glad to hear that you had a smooth experience from start to finish. thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.

5/5

Google

Always a great service from Andrews. Janine Derbyshire in particular is always prompt and efficient in all that she does. A true asset the the Andrews branch in Purley.

Adwoa · 27 April 2021

Agent replied

Good afternoon Adwoa thank you for leaving us such a great review.

5/5

Google

In the long and protracted sale of a flat, conducted on my part from 150 miles away, I found the staff at Andrews always courteous and helpful. When the original buyer dropped out of the sale, Andrews found another buyer within a few days. They helped me to achieve very nearly the asking price for the property.PositiveResponsiveness, Professionalism, Value

David · 22 June 2021

5/5

Google

Great service and attention to details.

James · 14 October 2023

Agent replied

Good afternoon James thanks so much for leaving us a 5 star review! ,

5/5

Google

Our agent Luke has helped a lot and ensured smooth process! The team has been proactive and followed up with us on a timely manner.

Karthick · 13 August 2021

Agent replied

Good afternoon Karthick thanks for leaving us 5 star feedback!

5/5

Google

We dealt with Andrews when looking for our next house move. They were responsive, helpful and always professional.PositiveResponsiveness, Professionalism

Maz · 22 June 2022

Agent replied · 21 June 2024

Good afternoon Maz thanks so much for leaving us a 5 star review! ,

5/5

Google

They manage everything for me so I hardly need to think about it, which is great because I don't live near the property.PositiveResponsiveness, Quality, Professionalism

Richard · 22 June 2021

Agent replied · 21 June 2024

Good afternoon Richard thank you for leaving us such a great review.

5/5

Google

Arif Khan and Luke Levy negotiated a great purchase for us. We are new to the area (Purley), however Arif (at the viewing) had in-depth knowledge of the road and understood our requirements/priorities. He is charming and thoughtful and was very easy to deal with. Thank you.

Maney · 12 October 2022

5/5

Google

Andrews were great in getting our property on the market quickly, getting viewings and then supporting the sale of the property in a timely manor.

Justine · 6 April 2021

Agent replied

Good afternoon Justine thank you for our review. It’s great to read that we made your move as easy as possible.

5/5

Google

Me and my wife started our house hunting journey finally after saving for a deposit, Arif explained the buying process with so much patience and gave us valuable information to get us going , Thankyou Andrews Purley office

A · 22 June 2023

1/5

Google

If you want to deal with uncoordinated, snappy and incompetent staff, running after them for everything, this is the place to go

Aileen · 7 July 2021

Agent replied

Good afternoon Aileen, If you’d like to discuss your experience in more detail please don’t hesitate to contact the branch to talk this through further as we would really like to be able to resolve your complaint.

5/5

Google

Excellent service receive from all the team at Purley branch. Would highly recommend them to anyone selling or buying a property

Paul · 13 August 2021

Agent replied

Good afternoon Paul, thank you for leaving us such a great review.

5/5

Google

I have had a very Good experience with Andrews, always very helpful and informative. Spoke to a lovely lady Ranjan J.

Beatrice · 24 June 2021

Agent replied

Good afternoon Beatrice, thank you for leaving us such a great review.

5/5

Google

Great team over here. Very good at dealing with tricky customers (like I probably was at some times).

Will · 5 January 2021

Agent replied

Good afternoon Will thanks for leaving us 5 star feedback! ,

5/5

Google

Me and my wife started our house hunting journey finally after saving for a deposit, Arif explained the buying process with so much patience and gave us valuable information to get us going , Thankyou Andrews Purley office

Brian · 12 September 2022

5/5

Google

I recently registered with Andrews and have been liaising with Tooshita. She has been very friendly and personable but also very informative and has maintained regular contact throughout. A pleasure to deal with during my property search.

Nathan · 12 September 2022

5/5

Google

Great service and super professional!! Tooshita showed me around two properties today and was incredible! As a clueless first time buyer, she explained everything to me in great detail and was extremely helpful. Thank you !

Grace · 12 September 2022

5/5

Google

A huge thanks to the Andrews Purley team for my recent house sale. A particular mention for Arif, who was instrumental in the process - polite, professional and often going the extra mile. Thanks again!

Michael · 12 September 2022

5/5

Google

Ranjan.J was extremely helpful when renewing my tenancy agreement.

Gemma · 24 June 2021

Agent replied

Hi gemma, thanks for leaving us 5 star feedback!

5/5

Google

Very helpful staff that made moving easy

Alex · 7 October 2021

Agent replied

Good afternoon Alex, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.

5/5

Google

I had a very good virtual tour of a property with Andrews Purley, it was really useful and the agent was professional and provided great information. It's great to see that Andrews is using this type of software for viewingsPositiveProfessionalism

Sarah · 22 June 2021

5/5

Google

Positive & professional experiencePositiveResponsiveness, Quality, Professionalism

J · 25 August 2021

Agent replied

Good afternoon Joys Ben, thanks so much for leaving us a 5 star review!

5/5

Google

Janine Derbyshire property manager always helpfulPositiveProfessionalism

Dwight · 22 June 2021

Agent replied · 21 June 2024

Good afternoon dwight thanks for leaving us 5 star feedback!

5/5

Google

Always helpful, polite to favour my demand.

Erzsebet · 11 March 2021

Agent replied

Good afternoon Elizabeth thank you for leaving us such a great review. ,

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Andrews Estate Agents

Has Andrews won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews, Purley won Trusted Agent; Andrews, Romford won Platinum; Andrews, Tunbridge Wells won Gold; Andrews, North Cheam won Gold; Andrews, Reigate won Trusted Agent; Andrews, Longwell Green won Trusted Agent; Andrews, Carshalton won Trusted Agent; Andrews, Worcester Park won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Purley.

What do you need help with?
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