5/5
GoogleJanine Derbyshire property manager always helpfulPositiveProfessionalism
Agent replied · 21 June 2024
Good afternoon dwight thanks for leaving us 5 star feedback!
Trusted Agent profile · Purley · Surrey
Andrews Estate Agents Purley reviews
★★★★★
248 reviews across 1 platform
909-911 Brighton Road, Purley, Surrey, CR8 2BP
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Purley, Surrey, at 909-911 Brighton Road, is rated 4.7 out of 5 across 248 reviews on 1 platform, including 248 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.
Awards
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Purley office, from every platform, shown as written. First names only.
Google5/5
GoogleAlways helpful, polite to favour my demand.
Agent replied
Good afternoon Elizabeth thank you for leaving us such a great review. ,
1/5
GoogleSome serious customer service training is needed for a particular female member of staff! Just because of this individual we decided to go elsewhere and so glad we went to Park and Bailey!! They are in a different league with their customer service!!
5/5
GoogleAmazing service from Arif Khan, very professional! His transparency and always being available to answer any of our queries has been valuable in helping us find our home!
1/5
GoogleSome serious customer service training is needed for a particular female member of staff! Just because of this individual we decided to go elsewhere and so glad we went to Park and Bailey!! They are in a different league with their customer service!!
5/5
GoogleVery good. Brilliant staff
Agent replied
Good afternoon Claire, thank you for leaving us such a great review. We look forward to working with you.
5/5
GoogleDue to Covid, our house sale was a lengthy and complicated process. Andrews, and Brian Barnsby in particular, were excellent in seeing the job through to a successful conclusionPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHonestly, can't rate enough Tooshita and Arif we been viewing for some time but they been Best by far brilliant
5/5
GoogleAndrews Estate Agents & Tooshita especially have been excellent for us, regularly attentive and informative One of the best around
5/5
GoogleI dealt with most of the estate agents in Purley but found Andrews to be the most professional and helpful. Would strongly recommend them to anyone thinking of buying or selling.
5/5
GoogleSteve at Andrews was very prompt in getting back to me and offered very helpful and professional advice on my property. Would highly recommendPositiveResponsiveness, Professionalism
4/5
GoogleR. Lawlor, Lettings negotiator at Andrews lettings and management, Purley, I found to be a very professional and efficient representative of the company. Any problems or queries were resolved quickly and effectively.
1/5
GoogleAbsolutely dreadful service. We were lied to and made to feel like any request was too difficult to carry out. DO NOT RECOMMEND AT ALL!
5/5
GoogleArif and Luke have been really helpful. Great communication and service.
5/5
Googlereally helpful & friendly staff, specially MR LUKE LEVY
5/5
GoogleVery professional and always responsive - Luke Steve and Brian in particular were very helpful. Highly recommend.
1/5
GoogleAvoid!!! Terrible service, terrible customer care, terrible everything, go to any other estate agents.
4/5
GoogleWell informed and well spoken
5/5
Googleexcellent service!!!
5/5
GoogleVery professional
Agent replied · 21 June 2024
Hi Pratik, thank you for the five star review. Great to see you had a fantastic experience with us. Thanks, Rhys
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Ohene, thank you for the review. Brilliant to see that the team in Purley provided an excellent service to you.
4/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Krystal, thank you for taking the time to leave us a review. Great to see you had a positive experience, if there is anything we could have done to make your dealings with us worth 5 stars, please let us know at RMessenger@AndrewsOnline.co.uk, thanks, Rhys.
5/5
Googleexcellent
Agent replied · 24 June 2023
Good afternoon Mrs Baidoo, thank you for taking your time to leave us a review.
5/5
GoogleGreat service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrews Estate Agents Purley
Has Andrews Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Purley won Trusted Agent; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent.
