Every review we hold for the Preston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat professional service from the initial contact, valuation and liaison over viewings and offers, as well as brilliant chasing by Sue of all the solicitors. This was a long drawn out sale/purchase and Sue kept close contact with us and the solicitors to keep pushing forwards. I’m convinced she has been instrumental in helping get it over the line now. Thanks to everyone involved.PositiveResponsiveness, Quality, Professionalism
Caroline · 26 August 2021
Agent replied · 18 January 2024
Hello Caroline,
Thank you for your fantastic review. I'm so glad we could be of assistance and that you were delighted with the service received from the team, in particular Sue.
I have made Sue and the team aware of your kind words.
Kind Regards
Mark
Branch Manager
★★★★★ 5/5
GoogleI recently moved home via Reeds Rains Preston branch, I have nothing but praise and gratitude for the support and encouragement from Lucy and Lauren for their work and dedication to help me through the process of moving home. Thank you so …
Michael · 13 October 2025
Agent replied · 13 April 2026
Hi Michael, Thank you for the lovely review. We do hope you're happy in your new home. All the best Reeds Rains Preston.
★★★★★ 5/5
GoogleI had a Great experience Till today.... Ammie And Lauren both Are Friendly And Always Helpfull... Will update Accordingly once i got done my Work...
Jahan · 13 March 2026
Agent replied · 13 April 2026
Hi Jahan, Thank you for the lovely review. We will continue to help you on your journey buying your first home. Kind regards Reeds Rains Preston.
★★★★★ 1/5
GoogleVery bad and rude Estate agents i let property through them have maintenance issues in the property reported many time through maintenance portal and also made many time calls but they never repair and have very rude maintenance and leting staff always behave in bad way
Asad · 22 May 2026
★★★★★ 5/5
GoogleThe process of buying my house happened very quickly (which is quite unusual) and Sue from Reeds Rains Fishergate was amazing. Very attentive and checked-in with me regularly to make sure things were progressing in the way both I and the seller wanted. Mark was also very professional and I felt supported throughout. Thank you for all your help.PositiveResponsiveness, Quality, Professionalism
Amy · 20 June 2021
Agent replied · 19 June 2024
Hello Amy,
Thank you for your 5 star review. I'm so glad we could be of assistance and that you were happy with the service you received.
We wish you all the best in your new home.
Kind Regards
Mark
Branch Manager
★★★★★ 1/5
Google"I recently had a very disappointing experience with this company. They scheduled two property viewings only 30 minutes apart, at 11:30 AM and 12:00 PM. I informed them that, due to the distance between North Preston and South Preston, …
Hridika · 13 September 2025
Agent replied · 13 April 2026
Hi Hridika, Thank you for your review. I am sorry to hear you're unhappy with the service. Please allow me to investigate this and come back to you with a response. Kind regards Becci McAteer, Branch Manager
★★★★★ 5/5
GoogleThank you Reeds Rains for your amazing service. You sold my Mum’s house early this year. The sale fell through but you managed to resell it within a couple weeks. Can’t thank Sue and the team enough for their hard work. Would definitely use the team again
Paul · 18 January 2023
Agent replied · 18 January 2024
Hello Mr Margison,
Thank you for your review. I'm glad we could be of assistance and that you have been happy with the service received from the team, in particular Sue.
I have made the team and Sue aware of your kind words.
Kind Regards
Mark
Branch Manager
★★★★★ 5/5
GoogleReeds Rains Preston handled the purchase, letting and recent sale of my property and I have received excellent service from the whole team throughout the last 10 years. Special mention to Sue for her hard work and determination to see my sale through to completion. Highly recommended.
Adrian · 18 January 2023
Agent replied · 18 January 2024
Hello Mr Paffett,
Thank you for your review. I'm so glad we could be of assistance and that you have been happy with the service received from the team, in particular Sue.
I have made Sue aware of your kind words.
Kind Regards
Mark
Branch Manager
★★★★★ 5/5
GoogleMy partner and I applied for our first house with reeds reins and the process was exceptional ! We worked with Lucy Gardner who was so amazing during the process . She supported us through everything and always responded quickly . She is a brilliant asset to her team !
Alana · 15 October 2024
★★★★★ 5/5
GoogleThe Reeds Rains Team managed by Becci have been wonderful throughout the buying and selling process. Becci has a wealth of knowledge and experience that is second to none. In addition she has shared many helpful insights to get the most …
Mark · 13 August 2025
Agent replied · 13 April 2026
Hi Mark, Thank you for the lovely review. It has been a pleasure working with you. Kind regards Reeds Rains Preston.
★★★★★ 5/5
GoogleHi Had good renting experience with reeds rain.
Staff was polite all through the process.
Lucy is amazing.
Its a great pleasure renting from this agency.
Anago · 20 May 2024
Agent replied · 19 June 2024
Thank you for your lovely review. Rebecca Ryding, Lettings Manager
★★★★★ 5/5
GoogleJust a little note to say a big thank you to Lucy for her help, support and kindness. Lucy is very efficient and she is an asset for the Reeds Rains Team. Best wishes, Pritam and Shorna
Pritam · 22 July 2023
Agent replied · 18 January 2024
Hi Mr Pal,
Thank you so much for your kind review.
Rebecca Ryding
Lettings Manager
★★★★★ 5/5
GoogleThank you Reeds Rains for your amazing service. We have just moved into our new home which we purchased through Reeds Rains. Aimee and her team are very helpful, from our first visit they treated us very professionally and friendly. If you are looking for a flat or a house, I recommend the best agency in Preston.
Mirosław · 7 March 2024
★★★★★ 5/5
GoogleI would like to thank Lucy and the team for helping me as much as they can. Absolutely brilliant communication and whenever I had a problem Lucy would always try and help me out as much as she could. Would highly recommend reeds rains to anyone. Thank you again.PositiveResponsiveness, Quality, Professionalism, Value
Jade · 20 June 2021
Agent replied · 19 June 2024
Hello Jade,
Thank you for your kind review, we are always delighted to hear positive feedback
about Lucy and the Preston team. If you have any questions please don’t hesitate to contact us at: preston@reedsrains.co.uk or
01772 56166.
Kind regards,
Mark
Branch Manager
★★★★★ 5/5
GoogleExcellent support and communication through the collapse of a chain and while building a new one in a matter of weeks. A particular thanks to Sue who was relentless in chasing solicitors and other estate agents further down the chain.
Mark · 18 January 2023
Agent replied · 18 January 2024
Hello,
Thank you so much for your fantastic feedback. Sue aware of your kind words.
Best wishes for the future.
Mark
Branch Manager
★★★★★ 1/5
GoogleAs a tenant would not recommend letting from this company, very unhelpful, caused so many delays and do not reply to emails/ calls.
Naayema · 15 August 2026
★★★★★ 5/5
GoogleI've been using Reeds Rains at Preston lancs. For a number of years as my agent for rent collection and advertising my property and sourcing new tenants. My recent experience has been outstanding especially helpful are Lucy Gardener and her colleague Rebecca Ryding. Thank you both.
Mick · 4 April 2025
Agent replied · 30 May 2025
Hi Mick, Thank you for the lovely review, we really appreciate your repeat business. Kind regards Reeds Rains Preston
★★★★★ 5/5
GoogleDespite a long drawn out first time house purchase for my daughter, Reeds Rains were first class, Sue Taylor especially in keeping us updated & informed. We will have no hesitation in using them again in future.
Paul · 18 January 2023
Agent replied · 18 January 2024
Hello Mr Ellis,
Thank you for your fantastic review. I'm so glad we could be of assistance and that you were delighted with the service received from the team, in particular Sue.
I have made Sue aware of your kind words.
Kind Regards
Mark
Branch Manager
★★★★★ 5/5
GoogleEveryone was very helpful from start to finish
Would recommend to friends and family
Lucy was very helpful from start to finish making my move easy. I could not wish for a better estate agents
Nothing was too much trouble
Susan · 1 October 2024
★★★★★ 5/5
GoogleSharon and Lauren have been absolutely amazing cant thank them enough.
Julie · 13 February 2026
Agent replied · 13 April 2026
Many thanks for your kind words Julie. We look forward to many more years of working alongside you with your investments.
★★★★★ 5/5
GoogleOutstanding communication
Personalized approach
Lauren smith 10/10
Nayeem · 13 March 2026
Agent replied · 13 April 2026
Hi Nayeem, Thank you for your lovely 5 star review. All the best. Kind Regards Reeds Rains Preston.
★★★★★ 5/5
GoogleCannot thank Reed Rains enough for supporting us through the sale of our property. Sue in particular was a huge help and is extremely knowledgeable, she was consistently in contact with us and offered so much reassurance through a difficult few months. Thank you once again for helping us sell our house so we could buy our dream home.
Michelle · 21 August 2023
★★★★★ 5/5
GoogleAimee at Reeds Rains was very helpful answered all our questions... wasn't pushy at all she let us make up our own minds . Very willing and very professional advice given by Aimee ..
Michelle · 2 December 2024
★★★★★ 5/5
GoogleI recently used Reeds Rains to sell my house. I did consider using one of the online-only estate agents but decided I preferred a 'real world' presence.
I've no regrets about choosing Reeds Rains, any apparent savings I might have made through choosing the alternative would have meant I missed out on the negotiating power of real people aiming, and succeeding, in getting the best price for my property. Additionally, I always felt free to call the office for updates and advice.
All in all an efficient and pleasant experience.
Thanks to all the team at Preston.
Mark · 22 February 2023
Agent replied · 18 January 2024
Hello Mr Gardner,
Thank you for your five star review.
Kind regards,
Mark
Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.