Reeds Rains, Preston reviews

★★★★★ 5/5

Google

Huge thank you to Becci , Aimee , Sharon and Lauren for helping me sell my property . The team helped me choose the right option - which was through auction . It was really important to the family that we had some security around the sale after the previous sale fell apart with another agent . They helped me all the way and my buyers competed really quickly . I also didn’t have to pay a fee as this was all included in the auction package . Thanks again !

Gareth · 22 April 2026

★★★★★ 5/5

Google

This team are the most helpful and considerate agents I have worked with. Nothing is too much trouble and they work hard to find the home you want to rent. Reeds Rains are the only agent I would recommend personally, Lauren was fast, paperwork and checks all done and turned everything around in my timeframe without hesitation and the property was exactly what I wanted. They listen. Sharon is always there as manager to call upon if Lauren is on the phone or out at a viewing and always knows where your rental is up to, again, nothing is too much trouble, their focus is you, the customer. Superb all round

Katy · 13 March 2026

★★★★★ 5/5

Google

If you’re thinking of selling your property, these guys are the ones to do it. I used them and in 5mths house was sold & completed. Becci, Rachel, Lauren & Amy are amazing and make the process so easy, with lots of communication throughout. We couldn’t be happier. Thank you so much to Becci and her team we really appreciate everything you have done for us to make the process as smooth & straight forward as possible. We wish you all a very merry Christmas 🎅🏻🎄 Kindest regards Jason & Joanne x

Jason · 29 December 2025

★★★★★ 5/5

Google

A belated thank you to Reeds Rains Preston. I recently sold a property in Ingol and all the staff including Aimee, Becca and Lauren were extremely efficient and professional while maintaining a friendly personal approach. They achieved a better price than estimated by other estate agents and I wouldn't hesitate to use them in the future and would highly recommend them.

Bob · 22 April 2026

★★★★★ 5/5

Google

As a first-time landlord, the process of renting out my property felt incredibly daunting especially during some of the most challenging times personally. But from the very beginning, Rachel Tyrer was a true guiding light. Her support went far beyond what I ever expected. She was not only highly professional and knowledgeable, but also incredibly kind, patient, and reassuring when I needed it most. Rachel's warmth and genuine care made all the difference, she made me feel confident, safe, and that I was in the right hands with the right agency. Thanks to her guidance, what started as a stressful experience turned into a smooth and successful journey. I'm forever grateful for Rachel's dedication, expertise, and the personal touch she brings to her work. If you're looking for someone who truly cares and knows what they're doing, Rachel is the one.

Harsita · 30 October 2025

★★★★★ 5/5

Google

I can’t thank Aimee at Reeds Rains enough for her help. She was friendly, efficient, and kept me and my partner informed every step of the way. She arranged my decision in principle quickly and introduced me to her colleague Gary, who was equally helpful and made the process feel straightforward and stress-free. Aimee’s professionalism and approachability really stood out, and I wouldn’t hesitate to recommend her to anyone looking for great service.

Toby · 29 December 2025

★★★★★ 5/5

Google

I had a fantastic experience with Aimee at Reeds Rains. She was incredibly helpful, professional, and supportive throughout the process. Aimee arranged for me to get a decision in principle and worked closely with her colleague Gary, who was also lovely and very knowledgeable. The whole process was smooth and reassuring from start to finish. I highly recommend Aimee to anyone looking for excellent service and clear guidance.

Leone · 29 December 2025

★★★★★ 5/5

Google

I had a great experience renting a property through Reeds Rains. From start to finish, the process was smooth and professional. Lauren was especially amazing, always friendly, responsive, and went above and beyond to make sure everything was sorted quickly and clearly. Her manager was also incredibly helpful and supportive whenever needed. It really made the whole renting experience stress-free. Highly recommend their team!

Ellie · 29 November 2025

★★★★★ 5/5

Google

Aimee has been amazing. Faced with a very difficult change her and her team have provided tremendous support for myself and the buyers of my property ensuring its completion

William · 22 July 2026

★★★★★ 5/5

Google

I had the pleasure of working with Lucy while searching for a rental home, and I was thoroughly impressed by her professionalism, attention to detail, and dedication. From our initial meeting to securing the perfect place, she made the entire process smooth and stress-free. Lucy took the time to understand my needs, provided valuable guidance, and was proactive in every step, ensuring I found a home that suited me perfectly. Her communication was always prompt, clear, and thorough, keeping me well-informed and confident throughout. Thanks to Lucy, I found the ideal rental quickly, and the entire experience was handled with exceptional care and expertise. If you need someone who goes the extra mile, Lucy is the one to call. I highly recommend her to anyone looking to rent, buy, or lease a property!

Abutu · 27 March 2025

★★★★★ 5/5

Google

Excellent customer service from Sharon Gates this week. Sharon went the extra mile to find a property to rent. We were disappointed with the one we asked to view but Sharon suggested and took us to view more suitable properties Big thank you for all your help

ANDREA · 13 February 2026

★★★★★ 5/5

Google

Becci and the team have been so helpful in progressing the sale of our house. Really pleased and highly recommend them.

Rise · 22 July 2026

★★★★★ 5/5

Google

I have recently used reeds rains for the sale of my property and i am so glad i chose them for the sale. They have been amazing since day one, special thanks to both Becci and Aimee. We genuinely don’t think it would have been as quick and smooth of a sale without Aimee’s help answering our questions and chasing up any enquirers. Thank you both so much!

Jessica · 22 July 2026

★★★★★ 5/5

Google

Can’t thank the team enough for helping me and working quickly to get me into a dream property. Mostly dealt with Aimee, Lauren and Sharon who were lovely and reassuring throughout.

Leanne · 13 February 2026

★★★★★ 5/5

Google

I have just let my property through Reeds Rains. I have dealt with Rachel Tyrer, who I can honestly say has renewed my faith in estate agents. She dealt with the let extremely promptly, kept me informed throughout the process, Worked for …

Elizabeth · 13 October 2025

★★★★★ 1/5

Google

Over the past week we have spoken to Sophie Harwood via email and on the telephone from the Preston PMC team. Myself and my wife have been renting through Reeds Rains since January 29th 2021 and have been on rolling 12 month tenancy agreements. Every year the tenancy agreement has ended on the 28th of January and commenced on the 29th of January. In our current agreement and due to an admin error they issued the commencement date in the new agreement as the 1st March. We advised we wouldn’t be renewing as we have bought a property as we are having another child and need a bigger space. Reeds Rains has said we have to pay until March, which I argued we have been at the property for 5 years exactly, I was unsure why we had to pay until March as we moved into the property in the January of 2021- that would be 5 years and 1 month. Which does not align to yearly contracts… This now means we will have to pay 2 sets of bills at a time in which we are in a cost of living crisis and I feel Reeds Rains has a lack of understanding and empathy of our situation. I advised my wife is heavily pregnant and the stress this is causing isn’t ideal. Reeds Rains have accepted no fault and said the missing month between contracts is normal! If you are renting through reeds rains please be conscious of this tactic.

Joseph · 13 January 2026

★★★★★ 5/5

Google

Huge thank you to Gary and staff at reeds rains. I recently bought a house as a first time buyer and the team helped me with the whole process. Explained everything to me and helped me understand all the complicated documents. …

Jasmine · 13 October 2025

★★★★★ 5/5

Google

Sharon was helpful and communicative getting my tenants into the flat.

Dan · 22 June 2026

★★★★★ 5/5

Google

Becci was excellent at chasing my sale through, definitely reccomend give her a raise!!

Harry · 22 May 2026

★★★★★ 5/5

Google

I recently rented a property through Reed Rains, Preston and worked with Rachel Tyrer. From the moment Rachel arranged my first viewing all the way through to handing me the keys, she was genuinely supportive, friendly, and professional. …

Albert · 13 October 2025

★★★★★ 5/5

Google

A huge thank you to Becci, and all her team - Aimee, thank you! A very professional team who have kept me informed at all times, managed viewings and offers, resulting in a quick sale. The team has been a great help with this whole process.

Jan · 13 August 2025

★★★★★ 5/5

Google

Stephen Harrison from the Preston branch, was really helpful and supportive throughout the duration of our sale. Thank you Stephen - Carole

Mark · 13 March 2026

★★★★★ 5/5

Google

Aimee from Reeds Rains was fantastic in selling our house, very helpful throughout. Highly recommended.

L · 7 April 2026

★★★★★ 5/5

Google

Professional and friendly service. Sharon Gates was a pleasure to deal with. Reassured me on the new letting’s legislation. Will definitely recommend.

Ashley · 29 December 2025