Every review we hold for the Preston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional service, Thank you.
G · 17 March 2024
Agent replied · 24 March 2024
Thank you for your kind feedback regarding the professional service you received. We're delighted to hear that you were satisfied with the level of professionalism provided.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleMy experience with Farrell heyworth has been brilliant . Dealing with Jonathan , he has been the most friendly , professional & supportive estate agent . He has helped me and my partner out throughout the whole of the process . As I am a first time renter he has reassured me & always been there when needed . Definitely would recommend!! 5 stars .PositiveProfessionalism
Monique · 22 June 2021
★★★★★ 5/5
GoogleGreat team, many thanks, always professional, friendly and communication excellent.
Thank you Taylor & DavePositiveResponsiveness, Professionalism
Michaela · 25 August 2021
★★★★★ 5/5
GoogleFantastic communication throughout the whole process, kept us informed at all stages and everything went smoothly.
Would definitely recommend this company
Lisa · 13 January 2023
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to provide you with a friendly and professional and service during the purchase of your next home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleChris plumpton has been very professional and helpful and talked me through all the stages of selling my house. Making me feel confident with the process and helping me to feel better
Liz · 3 August 2021
Agent replied
Thank you for taking the time to leave feedback. It's great to hear how Chris and the Preston team have gone out of their way to make your home selling process as easy and successful as possible.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleCalled the Preston branch today as thinking of selling current property, spoke to a gentleman called Chris, he answered all my questions, very helpful and informative, nothing seemed like a problem, very reassuring at such a stressful time!
Nichola · 2 September 2019
Agent replied
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to provide you with all the information and support you needed to feel fully informed.
Should you choose us to sell your property I know the team will do everything they can to ensure your property reaches the maximum number of interested buyers and I look forward to hearing about the success of your sale. If we can be of any assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleAnil Parmar provided a very professional service from start to finish. Being a first time buyer myself, he explained everything clearly and guided me throughout the process.
Matthew · 14 March 2022
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Anil. I know that Anil always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
All the best,
Jeremy Collins - Director
★★★★★ 5/5
GoogleThank you for your wonderful service. Polite, efficient and professional valuation. Very thorough and I would highly recommend David Heap
Judith · 14 March 2020
★★★★★ 5/5
GoogleFrom the first viewing of my new house to getting the keys Russell showed an exceptional warm and friendly welcome which immediately made you feel at ease and less stressed. As I had never rented before Russell answered all my questions and guided me through all the stages. I would recommend renting or buying through Farrell Heyworth as there service and welcome from start to finish is outstanding.
Tracy · 14 March 2020
★★★★★ 5/5
GoogleGreat service from start to finish. Proffessional and kept up to date at all stages
Peter · 30 May 2023
Agent replied · 29 July 2023
Thank you for your feedback! We're thrilled to hear that you had a great experience with our service from start to finish. Providing a professional and reliable service is important to us, and we're glad to know that we kept you updated at all stages of the process. If there's anything else we can assist you with in the future, please get in touch.
Kind regards,
Jeremy Collins - Director
★★★★★ 5/5
GoogleGreat communication and service and thank you Taylor for explaining the process thoroughlyPositiveResponsiveness, Professionalism
Susan · 25 August 2021
★★★★★ 5/5
GoogleGood initial sales presentation and sales pack from Katy
Rob · 31 October 2023
Agent replied · 30 December 2023
Thank you for your feedback regarding Katy's initial sales presentation and the sales pack at Farrell Heyworth. We're glad to hear you had a positive experience. If you have any more questions or if there's anything else you need in the future, please feel free to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleReceived great service from start to finish. Can highly recommended Farrell Heyworth. Lily was so helpful and was always there to help.
Sarah · 15 March 2019
★★★★★ 5/5
Googleantastic experience and great service. Early stages of buying my forever home and I’m so happy with the service and process so far in particularly with Taylor. She has today called to congratulate me and I could also hear the excitement in her voice knowing she has helped make dreams come true. Thank youPositiveResponsiveness, Professionalism
Ankur · 22 June 2022
★★★★★ 5/5
GoogleThe service has been brilliant. The Mortgage Advice Bureau representative Robbie Marshall provided mortgage advice and sorted out a mortgage offer for me extremely quickly and efficiently. This helped put me in a great position to make an offer on my first house which was accepted. He has guided me through the process and has provided regular updates on progress. Would definitely recommend his services!
Kerr · 14 March 2020
★★★★★ 5/5
GoogleExcellent service. Liam Herrador very professional and helpful. Thoroughly recommend
Paula · 29 June 2023
Agent replied · 29 July 2023
Thank you for your fantastic feedback! We're thrilled to hear that you received excellent service from Farrell Heyworth, particularly from Liam Herrador. Our team takes pride in being professional and helpful, and we're glad to know that Liam provided you with a positive experience. We greatly appreciate your recommendation and look forward to assisting you with any future property needs. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleOlivia and Shaun were very helpful and communication was key. Thank you for your assistance.
Stuey · 14 March 2020
★★★★★ 5/5
GoogleEveryone I dealt with at Farrell Heyworth was extremely professional, from June who I spoke to initially about the sale, through Gareth who explained services provided then took top quality pictures of the property, to Daniel who handled day to day communications. They kept me informed at every stage and did what they said they would when they said they would do it. Highly recommended!
David · 15 March 2019
★★★★★ 5/5
GoogleExcellent service from Farrell Heyworth. Very professional and enthusiastic. Taylor Townsend dealt with our purchase and she was fantastic.PositiveProfessionalism
Simon · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team.
All the best,
Jeremy Collins - Director
★★★★★ 5/5
GoogleOne of the best letting agents I have ever used. Professional, helpful and considerate.
Esther · 14 December 2022
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. We always aim to be as responsive as possible to the requirements of our landlords and tenants and it's great to hear this has been the case for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins - Director
★★★★★ 1/5
GoogleDisgraceful service. Very disappointed. Been sat on the phone for about 2 hours listening to an annoying automated message constantly going from number 5 in the queue to number 1 and being sat at number 1 for over 45 minutes. I feel sorry for anyone trying to sell their house with this estate agent. Not happy at all!!!
Georgina · 14 March 2021
★★★★★ 5/5
GoogleAs always, I find the staff courteous and efficient.
A new tenant was found within a week of advertising, the references done immediately, enabling the tenant to move in within weeks.
Janine · 29 July 2019
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
★★★★★ 5/5
GoogleGlad I contacted them , it’s been nearly six months and loving their service , keep it up guys !
MOHAMMADFAISAL · 14 March 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported by our Fulwood team.
It sounds like the team have made your property matter as easy and successful as possible and that you have been given the professional guidance you needed.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleQuick and easy sale, got things moving very quickly and professionally
Troy · 12 February 2023
Agent replied
Thank you for taking the time to leave a review of your experience with us! We're glad to hear that your sale was quick and easy, and that our team was able to get things moving quickly and professionally. Our goal is to provide a seamless and stress-free experience for our clients, and it sounds like we have accomplished that for you. Thank you for choosing us and we look forward to assisting you with any future property matters.
Kind regards,
Jeremy Collins - Director
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