Every review we hold for the Preston office, from every platform, shown as written. First names only.
β
β
β
β
β
1/5
GoogleDonβt use, they only reply if to their advantage. I have emailed and spoke to different people but they tell you they will sort it but nothing happens?! Not worth the headache. My property still has an ugly for sign board on when I DO NOT WANT TO SELLNegativeResponsiveness, Professionalism
N Β· 22 June 2020
β
β
β
β
β
5/5
GoogleI have just re mortgaged my property through Farrell Heyworth in penwortham with their mortgage advisor Lauren. I am really pleased with the service they provided and it took just under two months to complete, Lauren and her assistant kept me updated all the way through. Would definitely recommend. Kind regards, Susan.
Susan Β· 15 March 2019
β
β
β
β
β
5/5
GoogleGreat company who manage my rented properties in a very professional manner.
Carol Dennison in particular has gone over and above what I expected to secure an exiting tenants deposit for me for damage repairs and cleaning - well done CarolπPositiveResponsiveness, Quality, Professionalism, Value
Liz Β· 22 June 2021
β
β
β
β
β
5/5
GoogleExcellent work by Taylor Townsend!PositiveProfessionalism
Philip Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
β
β
β
β
β
1/5
GoogleThey dont answer the phone. Multiple calls over a month of me trying to organise house viewings.
GingeWiz Β· 17 December 2019
Agent replied
Thank you for taking the time to leave us a review. I'm sorry you have had some difficulty getting in touch with our branch team, it is very unusual to hear that someone has been unable to contact us.
We are very keen to ensure you are able to view the properties of you choice. Could you please contact our Preston branch manager, Chris Plumpton, at chrisplumpton@farrellheyworth.co.uk with your contact details so that we can get in touch with you as quickly as possible and arrange your viewings at your earliest convenience.
Kind regards,
Chris Heyworth - Director
β
β
β
β
β
1/5
GooglePoor customer services
Sanoj Β· 14 March 2022
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
All the best,
Jeremy Collins, Director
β
β
β
β
β
5/5
GoogleVery good level of service from Harry & Tony. Highly Recommended!
Diane Β· 29 July 2020
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser Tony, and sales negotiator Harry. I know they always strive to provide their clients with the very best service and support.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
all the best,
Chris Heyworth - Director
β
β
β
β
β
5/5
GoogleRichard and Natalie provided an excellent service throughout the selling process. They were very professional, approachable and kept us fully informed at all times. We would highly recommend them. Thank you for all of your help.PositiveResponsiveness, Quality, Professionalism, Value
K Β· 22 June 2021
β
β
β
β
β
5/5
GoogleThe team have been the ultimate in professionalism, communicated at each stage. We have a lot of experience of different agents both as landlords and purchasing and selling property, this is the agent we will be using from now on. Many thanks to all the team.
Helen Β· 15 March 2019
β
β
β
β
β
5/5
Googlegreat service we should have come to them first and saved 9 months
John Β· 14 August 2019
Agent replied
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service and to achieve the right result for you during the sale of your home. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
β
β
β
β
β
5/5
GoogleFarrell Heyworth sold my property within a couple of weeks and were very proactive, polite and helpful. Every member of staff couldn't do enough for us and i am very pleased we chose Farrell Heyworth. Big thanks to all the team. Julie.
Julie Β· 14 March 2020
β
β
β
β
β
5/5
GoogleTheir team are an absolute pleasure, cannot recommend highly enough.
P Β· 9 August 2019
Agent replied
Dear J,
Thank you for taking the time to leave us a 5 star rating, the team will be delighted. We are so pleased you felt the team were a pleasure to deal with and that you would highly recommend our service.
We wish you all the best for the future.
Kind regards,
Chris Heyworth - Director
β
β
β
β
β
5/5
GoogleVery knowledgeable and accommodating staff. All round great service.
Bogus Β· 31 December 2019
Agent replied Β· 30 December 2023
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
β
β
β
β
β
5/5
GoogleThe team were great - very friendly and helpful!
Rohanna Β· 1 November 2019
Agent replied
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
β
β
β
β
β
5/5
GoogleGreat service from Tom. Guided my search very well.
Rob Β· 30 October 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Preston team have been able to help in the search to find your new home.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
β
β
β
β
β
5/5
GoogleVery knowledgeable and accommodating staff. All round great service.
Michael Β· 18 October 2019
Agent replied
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
β
β
β
β
β
5/5
GoogleWe have been looking for a particular property for some time now, and have dealt with a number of Estate agents & we can honestly say that Farrell Heyworth are the most professional we have dealt with.
John and Shirley Parker.
John Β· 30 July 2019
β
β
β
β
β
5/5
GoogleI used Farrell Heyworth to rent out my flat, within two days of listing it with them they had found me tenants. Great communication, very professional and would highly recommend! Especially if you are dealing with Russell or Mandy. Superb service!
Primus Β· 15 March 2019
β
β
β
β
β
5/5
GoogleThe team at Farrell and Heyworth have been great at offering advice about my second property. I'm really glad I'm using them as I have had a bad experience with estate agents before but these guys are brilliant.
Mr Β· 14 March 2020
β
β
β
β
β
5/5
GoogleJust completed on a property thanks to the great professionalism and 'can do' approach of staff from this particular branch - genuinely a pleasure to deal with. Many thanks to all the team for making the process so painless! Colin
Colin Β· 15 March 2019
β
β
β
β
β
5/5
GoogleFrom the start to the finish of my experience, Farrell Heyworth staff have been fantastic throughout. The team have been friendly and pro active and have got me a very good price on my sale. Highly recommended.
Jan Β· 14 March 2020
β
β
β
β
β
5/5
GoogleFirst time buyers who had no clue, Anil guided us through the whole process and made the entire experience appear easy! Would highly recommend to anyone needing a mortgage advisor!!PositiveResponsiveness, Professionalism
Georgia Β· 22 June 2021
β
β
β
β
β
5/5
GoogleOnly had a couple of viewings but fell in love with our second property. Couldnβt ask for a more stress free way of buying our final family home. Would highly recommend !
Craig Β· 14 March 2020
β
β
β
β
β
5/5
GoogleGreat service throughout the whole process. The team do everything for you and you get to know them all on a first name basis. Thanks john-paul, Gill, Russel, Rachel and Lilly!
Claire Β· 14 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.