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Beresford Adams reviews

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200 reviews across 1 platform

96-97 High Street, Prestatyn LL19 9AP

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Beresford Adams's Prestatyn office at 96-97 High Street is rated 4.8 out of 5 across 200 reviews on 1 platform, including 200 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

200

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Beresford Adams. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Prestatyn office, from every platform, shown as written. First names only.

5/5

Google

Samantha is always so helpful and a pleasure when we speak. I have had nothing but a positive experience thank you to Samantha!

Tyler Β· 13 November 2025

Agent replied Β· 13 April 2026

Thank you for your kind words! Our team takes pride in providing exceptional service, and Samantha is a rock star at ensuring our customers have a positive experience. We are grateful to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you to Beresford Adams who helped us transition into a rental, our agent being Lisa, Lisa made the experience very straight forward and easy as we have never done a market rental before. If you are looking for a professional then look no further. Thank you, Lisa Cake will arrive as promised.

Ian Β· 15 November 2024

Agent replied Β· 22 November 2024

Thank you for taking the time to leave us this great 5* review Ian. Kind regards, Lucy, Customer Relations.

5/5

Google

Beresford Adams completed the sale process of my late father's property. They were very sensitive from the outset, informative throughout the end-to-end sale process and communicated both regularly and effectively. Their expertise and knowledge of the local housing market, together with their professionalism are the reasons why I would highly recommend Beresford Adams.

Carl Β· 6 April 2026

Agent replied Β· 13 April 2026

Thank you so much for your kind words and for choosing Beresford Adams to handle the sale of your late father's property. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I cant thank Beresford Asams enough for helping me and my partner secure a rented property. After months of struggles Beresford Adams took into consideration our circumstances and helped us secure this property. I also cant thank Lisa enough for answering all of our questions and keeping in contact with us. If you are looking at renting or buying please talk to Beresford Adams they are the most helpful team ever.

Imogen Β· 10 December 2023

Agent replied Β· 31 December 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Brilliant service, Thank You Nakita & Kayleigh.

Samuel Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you so much for your kind words! Nakita and Kayleigh are dedicated to providing top-notch service and it means the world to us that you had a great experience. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

We took a property from this agency, Beresford Adams, in May. It was poor to start with. We have consistently tried to get works done, without much luck. Its been a nightmare, we have been called "full of ****" on their systems by the property manager as well as defamed to the landlord. I would avoid. My experience has been shocking.

DJ Β· 13 January 2026

Agent replied Β· 13 April 2026

Hello DJ Smith, Thank you for taking the time to share your experience, and I'm truly sorry to hear about the issues you've faced. Your feedback is important, and I would like to address your concerns as a priority. Please contact us at review@countrywide.co.uk so we can discuss this further and work towards a resolution. Best regards, Lucy, Customer Relations Team

5/5

Google

Purchased property through Beresford Adams in Prestatyn then went on to rent with Sam, Lisa and team. They were great, very knowledgeable, at the end of the phone when needed, within a couple of days of property being ready to rent viewings were set up, property now a rental. Thankyou all.

Dawn Β· 1 November 2024

Agent replied Β· 8 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

I have been using house rental agencies for a long time and until now, it was a nightmare to trust them in the search for your new home. until I discovered Beresford Adams in Prestatyn it was the end of my nightmare, made up of a very professional and friendly team, ready to help and answer all questions I was really very impressed and I strongly encourage anyone looking for a new property investment plan to go to this company. a big special thank you to Lauren Holden πŸ™

Paul Β· 6 December 2024

5/5

Google

Actually rented a house through them twice now and had great experiences, this time we were dealing with Georgina Boyton who was extremely helpful and friendly, really quick with her work and ensured everything we needed to get sent across was sent as soon as possible to give us the best possible chance, thanks Georgina!

Callum Β· 9 August 2024

Agent replied Β· 23 August 2024

Many thanks for your marvellous 5* review Callum. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I have had the pleasure of using Beresford Adams twice for rentals, Both times we have been looked after by Lisa. She worked tirelessly to keep us informed on what we needed to provide during the renting process and was always available in case we had questions. I wish I could give more then 5 stars. Thank you Lisa!

Daniel Β· 22 March 2024

Agent replied Β· 20 June 2024

Thank you for taking the time to leave us your 5* review Daniel Lowe! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

We are moving from one of their rental properties which we have loved over the past 3 years and now downsizing to another rental property through Beresford Adams. The service we have received from start to finish has been amazing. Georgina was exceptional so friendly and kind nothing was too much trouble and any questions we had were answered quickly and efficiently. Thank you 😊

Pauline Β· 3 December 2023

Agent replied Β· 31 December 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Jamie Moorhouse was outstanding and we certainly are coming back to Beresford Adams with the second rental that will require a new tenant later in the year if Jamie is to be our point of contact. Jamie is a real people person and did not just show people around we were able to ascertain more about the people he took around to enable us to make a decision. In a world where there can be bad tenants (touching wood as I say it now), we have found Beresford Adam great in finding us good tenants. Though Jamie Moorhouse who was involved in finding this year's tenant was brilliant and we look forward to working with him and the rest of the team again as they were great too, you have a brilliant team---do not change them and look after them as they are a credit to Beresford Adams.

Janice Β· 3 September 2022

Agent replied Β· 30 July 2023

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

Fantastic Agent. Well informed during the whole process. Competitive and friendly. Genuinely couldn't ask for any more from them. Thanks Georgina and Sam for making things simple. I can't fault them and would encourage anybody whether letting a property or looking to Let to approach them. Thanks again to all the staff at Beresford Adams Prestatyn.

David Β· 21 April 2024

Agent replied Β· 20 June 2024

Thank you for your brilliant 5* review and thank you for your kind words David Foulkes. Best wishes, Lucy, Customer Relations.

5/5

Google

Beresford Adams lettings team and in very particular the lovely lovely Lisa have made my rental journey much easier than I imagined. Lisa has been so helpful, kind and caring in sorting out my new little home. She has been there for any questions I have had and made the move as smooth as, possible. Thank you so very much Lisa x

Angela Β· 1 December 2023

Agent replied Β· 31 December 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Honestly couldn’t thank Sam at Beresford Adams for all her support throughout our tenancy. We would highly recommend. Nothing is too much to ask, very professional. Easy to speak with, and very understanding! Thank you for your continued support.

Penny Β· 8 January 2025

Agent replied Β· 10 January 2025

Thank you for taking the time to leave us your 5* review and recommendation Penny! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a lovely experience from start to finish. Lauren was amazing nothing was too much trouble, it’s my first time renting a property and I was so looked after. Thanks again for all of your help and support :) xx

Paige Β· 2 December 2024

Agent replied Β· 8 December 2024

Thank you Paige for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Lisa was super helpful with organising our tenancy ensured everything was clear and just made it such an easy process for us:) Lisa was brilliant to communicate with and just a lovely lady in general. Thank you so much Lisa !! We sure will settle in here x

Sophie Β· 24 July 2024

Agent replied Β· 23 August 2024

Thanks for the wonderful 5* review and thanks for your kind words Sophie! Best wishes, Lucy, Customer Relations.

5/5

Google

I can honestly say that the staff I have dealt with at Beresford Adams have been 100% first class. Very helpful and informative and I would certainly recommend them as the best of all estate agents. Not one single fault in my opinion and I wish them the best of luck for the future.

William Β· 13 December 2025

Agent replied Β· 13 April 2026

Thank you so much for your kind words! We are delighted to hear that our staff have provided you with exceptional service. It is our goal to always be helpful and informative to our clients. Thank you for also recommending us as the best estate agents. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Used Linda at Beresford Adams to rent out a property in Prestatyn her service was professional and unquestionable. Viewing were set up within 48 hours, a tenant agreed and approved with in 10 days and moved in within 4 weeks. Communication was excellent, quick and clear.

Paul Β· 9 August 2024

Agent replied Β· 23 August 2024

Thank you for your fantastic 5* review! We're thrilled to hear that Linda provided you with professional and efficient service. Best wishes, Lucy, Customer Relations.

5/5

Google

Lisa was absolutely brilliant in finding us are lovely home. Lisa was professional and nothing was to much trouble we where updated through the whole experience and any questions we had was answered thanks you very much Lisa !!! you have made us very happy in finding this beautiful place we can call home. Joy

Joy Β· 21 February 2024

Agent replied Β· 20 June 2024

Joy, thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We are very pleased with the service we received, especially from Emily, who was incredibly helpful throughout the entire process. She was very friendly, professional, and always kept us updated every step of the way. We truly appreciated her dedication and support. Excellent service overall!

Jenny Β· 13 February 2026

Agent replied Β· 13 April 2026

Thank you so much for your kind words! We are delighted to hear that Emily provided you with exceptional service and made your experience with us a positive one. Our team prides itself on being friendly, professional, and keeping our customers updated throughout the process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The team at Beresford Adams have been so helpful. We rented privately In the end but Kaya has been extremely helpful with properties, getting in contact with me to arrange a viewing within half an hour of me showing interest in a property. Calling me with any price decreases in rent prices and any new properties in my price range as she knew how desperate we were to move. Jamie showed us around a few properties and he was amazing with us. He was very confident with his knowledge about each house and the surrounding area. Answered any questions we had and we had a laugh every time. Lovely lad. Very impressed with the service we have received from you both and if we rent again in the future we will definitely come to Beresford Adams Prestatyn first. Thank you xxxPositiveResponsiveness, Professionalism

Shannon Β· 21 June 2021

Agent replied Β· 20 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

We recently bought a property that was being sold through Beresford Adams Prestatyn Branch. The staff were polite, helpful and knowledgeable. They always returned calls, answered queries and acted in a professional manner. Thank you to all the staff

Sarah Β· 23 March 2026

Agent replied Β· 30 July 2023

Thank you for choosing Beresford Adams Prestatyn Branch for your property purchase! We pride ourselves on providing exceptional customer service, and we are thrilled to hear about your positive experience. Our team is dedicated to always being polite, helpful, and knowledgeable. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

A very good and quick service from start to finish. From viewing the house to moving in took only a couple of weeks and only the leaving tennant and my schedule slowed that down. My agent Lisa was always reachable and quick to respond with information. Overall excellent from all the team in Prestatyn branch.

Ian Β· 1 December 2023

Agent replied Β· 31 December 2023

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

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Questions about Beresford Adams

How many reviews does Beresford Adams have?

Beresford Adams's Prestatyn office has 200 reviews across 1 platform: 200 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Beresford Adams's rating?

Beresford Adams is rated 4.8 out of 5 across all 200 reviews, and 4.8 out of 5 on Google from 200 reviews, checked 9 October 2026.

Has Beresford Adams won any awards?

Yes. In The Trusted Agent 2026 awards: Beresford Adams, Clwyd won Trusted Agent.

Where is Beresford Adams's Prestatyn office?

Beresford Adams, 96-97 High Street, Prestatyn LL19 9AP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.