5/5
FacebookHad a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
Trusted Agent profile · Powys
Chancellors Hay-on-Wye reviews in Powys
★★★★★
771 reviews across 3 platforms
16a Castle Street, Hay-On-Wye, Hereford, HR3 5DF, Powys, HR3 5DF
Chancellors's office in Powys, at 16a Castle Street, is rated 4.4 out of 5 across 771 reviews on three platforms, including 117 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
117
Reviews on Google
This office
549
Reviews on Facebook
Business-wide
105
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Powys office, from every platform, shown as written. First names only.
Facebook1/5
FacebookVery poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
5/5
FacebookLauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
5/5
FacebookFantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
5/5
FacebookVery helpful service from Danny Dickison and Anita Pidgeon in particular. Quick to respond to emails and easily accessible over the phone. Thanks!
1/5
FacebookI would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
5/5
FacebookHave had an excellent level of service from Casey Gramson of South East Property Management who is alwyas reactive and reliable.
5/5
TrustpilotWent above any beyond!
Rating only, no written review.
Agent replied · 23 December 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookJacob glover helped me out loads in booking and organising my mortgage. Well presented young man pleasure to deal with !
5/5
FacebookVery helpful on the phone to me . As I’m looking for a new home for my parents .
1/5
FacebookVery poor communication and service. Terrible expensive experience. Will never recommend them specially the management service. Waste of money!!!
5/5
FacebookRecommendation for Madeleine Hare : a very thoughtful and prompt and courteous adviser - highly recommended
5/5
FacebookI deal with Jaime-Lea Shilson Property Manager Oxfordshire Property Management. She is well deserving of 5 stars
5/5
FacebookChancellors are true professionals, smashing service from start to finish, thank you to the chipping Norton team
5/5
FacebookBrian lane was professional and I can not fault the service I received -thank you
5/5
FacebookFantastic service from Steve at carterton great help in our search for a new home
1/5
FacebookThey are just money grabbing. They don't care about you at all, just your wallet.
5/5
FacebookLauren Green - Really helpful and a pleasure to work with! would highly recommend.
5/5
FacebookThank you for all your help today sian sagoo... very polite and most helpful
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!
5/5
FacebookSarah-Jane Palazzo has always been a delight to work with. Friendly yet professional.
5/5
FacebookAmy thresher from new homes was excellent she is a credit to chancellors
5/5
FacebookPatrick and everyone from Chipping Norton did a great job, thanks guys!
5/5
FacebookExcellent work and very efficient! Amy at new homes was lovely !!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Hay-on-Wye
How many reviews does Chancellors Hay-on-Wye have?
Chancellors's Powys office has 771 reviews across three platforms: 117 on Google, 549 on Facebook (across the whole business), 105 on Trustpilot (across the whole business).
What is Chancellors Hay-on-Wye's rating?
Chancellors Hay-on-Wye is rated 4.4 out of 5 across all 771 reviews, and 4.9 out of 5 on Google from 117 reviews.
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Powys won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Reading won Trusted Agent.
Where is Chancellors's Powys office?
Chancellors Hay-on-Wye, 16a Castle Street, Hay-On-Wye, Hereford, HR3 5DF, Powys, HR3 5DF.
