5/5
FacebookExcellent service from Isabelle Jakovljevic , thank you very much! I felt well informed at all times and confident that any issues would be resolved swiftly. As indeed they were.
Trusted Agent profile · Powys
Chancellors Hay-on-Wye reviews in Powys
★★★★★
811 reviews across 3 platforms
16a Castle Street, Hay-On-Wye, Hereford, HR3 5DF, Powys, HR3 5DF
Chancellors's office in Powys, at 16a Castle Street, is rated 4.4 out of 5 across 811 reviews on three platforms, including 117 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
117
Reviews on Google
This office
549
Reviews on Facebook
Business-wide
145
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Powys office, from every platform, shown as written. First names only.
Facebook5/5
FacebookEmilia Brugognone from the lettings department has recently been a great help in getting vital information to me needed for my tax return. Helpful, positive and extremely polite. Thankyou Emilia.
5/5
FacebookKatie Ralls handled a new tenancy agreement for me. She was very efficient, reliable and friendly, and we were able to complete the deal on a tight schedule. Congratulations!
1/5
FacebookReally useless trying to rent a place with chancellors. I'm sorry for the owners because we couldn't find a place to rent because of the bad professionals working there.
5/5
FacebookOur experience in dealing with both Jamie Hawkins and Simon Butt at Chancellors has always been that of total professionalism Their management of property is absolutely 5 star
5/5
FacebookGreat customer service all round! I spoke to a Mr. Wayne Ryan who was very polite and showed intention to help me through everything I needed to know.
5/5
FacebookThey help to buy our first home 4 years ago and it went so well and smoothly. Thank you. Looking forward to buying our next home �
5/5
FacebookAdam Lewis in the Wycombe branch has been very helpful and informative with my property enquiries. I would highly recommend going to Chancellors for anything property related!
5/5
FacebookI'm very impress with the service I've received and the prompt reply to my enquiries from Emma Keeley Marla. Thank you so much, you've been very efficient.
1/5
FacebookBeen trying to view a commercial property for 2 months now and chancellors dont seem at all proactive No calls retuned, no emails even read.
5/5
FacebookI am very pleased with the way my conveyancing, was carried out by virginia ayres, working extremely hard to bring my move to a rapid conclusion,
5/5
FacebookHad a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
1/5
FacebookVery poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
5/5
FacebookLauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
5/5
FacebookFantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
5/5
FacebookVery helpful service from Danny Dickison and Anita Pidgeon in particular. Quick to respond to emails and easily accessible over the phone. Thanks!
1/5
FacebookI would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
5/5
FacebookHave had an excellent level of service from Casey Gramson of South East Property Management who is alwyas reactive and reliable.
5/5
TrustpilotWent above any beyond!
Rating only, no written review.
Agent replied · 23 December 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookJacob glover helped me out loads in booking and organising my mortgage. Well presented young man pleasure to deal with !
5/5
FacebookVery helpful on the phone to me . As I’m looking for a new home for my parents .
1/5
FacebookVery poor communication and service. Terrible expensive experience. Will never recommend them specially the management service. Waste of money!!!
5/5
FacebookRecommendation for Madeleine Hare : a very thoughtful and prompt and courteous adviser - highly recommended
5/5
FacebookI deal with Jaime-Lea Shilson Property Manager Oxfordshire Property Management. She is well deserving of 5 stars
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Hay-on-Wye
How many reviews does Chancellors Hay-on-Wye have?
Chancellors's Powys office has 811 reviews across three platforms: 117 on Google, 549 on Facebook (across the whole business), 145 on Trustpilot (across the whole business).
What is Chancellors Hay-on-Wye's rating?
Chancellors Hay-on-Wye is rated 4.4 out of 5 across all 811 reviews, and 4.9 out of 5 on Google from 117 reviews.
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Powys won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Reading won Trusted Agent.
Where is Chancellors's Powys office?
Chancellors Hay-on-Wye, 16a Castle Street, Hay-On-Wye, Hereford, HR3 5DF, Powys, HR3 5DF.
