Trusted Agent profile · Portsmouth, Hampshire

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Mann Portsmouth reviews

4.4

★★★★★ Great

342 reviews across 1 platform

101b High Street, Cosham, Portsmouth, Hampshire, PO6 3AZ

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Mann's office in Portsmouth, Hampshire, at 101b High Street, is rated 4.4 out of 5 across 342 reviews on 1 platform, including 342 Google reviews rated 4.4.

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4.4 / 5

342

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

5/5

Google

I couldn’t recommend Mann Portsmouth more. Mel has looked after my sale from start to finish, keeping everyone informed and taking away all the stress. Thank you Mel !!!

Jon · 26 December 2023

Agent replied · 25 March 2024

Thanks for your brilliant recommendation and 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

We are first time buyers and found the whole process daunting, but Darren has been so helpful and efficient and has really helped make the process so easy for us! We are so happy, thank you Darren and team.

Jessica · 1 April 2023

Agent replied · 30 July 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I just want to say a massive thank you to Alec from the Mann Estate Agent for being so helpful and professional during my dealings with your agency. I would highly recommend them to anyone. Very friendly and helpfully the entire team and we got all the help we needed through the process of renting a property! *****

Nicu · 23 December 2019

Agent replied

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy.

5/5

Google

Mellissa was amazing and very helpful! After 11 years in the uk she helped us with our first home - thankyou

Elisaveta · 22 April 2024

Agent replied · 21 June 2024

Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.

5/5

Google

Daren Crown and the team have been exceptional in helping me purchase a property. Has kept me up to date with the process at all times. Would definitely recommend

Jane · 26 October 2023

Agent replied · 25 November 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I approached Mann for help and advice concerning property matters. The level of assistance from Lee was second to none. He really went out of his way to help me and I would be happy to go back to Mann because of this.

S · 30 July 2022

Agent replied · 30 July 2023

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Mellisa is the best agent, very supportive and kind

Cristina · 3 November 2024

Agent replied · 10 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Cristina! Kind regards, Lucy, Customer Relations.

5/5

Google

Really lovely experience. Everything went through smoothly. Thank you to everyone at Mann!

Samantha · 25 July 2024

Agent replied · 24 August 2024

Thank you for your glowing 5* review Samantha. Kind regards, Lucy, Customer Relations.

5/5

Google

Mann Portsmouth dealt with the sale I purchased in December 2021. Anita and the team were fantastic and really managed the process effectively, keeping all parties informed. I look forward to working with the team again in the future :)

Andrew · 30 July 2022

Agent replied · 30 July 2023

Hi Andy Thank you for your lovely 5* review for the branch. Anita and the team really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations

5/5

Google

Would highly recommend Daren from Mann! Has been brilliant throughout the whole process of purchasing our house. Very knowledgeable and friendly!

Samuel · 26 December 2023

Agent replied · 25 March 2024

Thank you for taking the time to leave us this fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I wanted some advice as I’ve recently had an offer accepted but the homebuyers report came back negatively. I decided to call this company as they had a nice property on sale and we’re not related to the agents I’ve spoke to before. I was then given honest friendly advice and they told me that they were the manager and that they closed 15 minutes ago! Even though they didn’t have to give me customer service they still chose to do so.

Erik · 2 March 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Jess has been incredibly helpful, quickly solving enquiries and issues! The whole team has been very friendly, very happy with our new property!

Noah · 26 October 2023

Agent replied · 25 November 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic experience selling our property. Jamie and his team were friendly, always happy to help and kept us in the loop with what was going on. Even went the extra mile to try and help find us our new home, fitting in viewings which were technically out of hours! Recommended.

Laura · 15 December 2019

Agent replied

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.

5/5

Google

I am satisfied with the process. Thank you, Jessica Grinter and her team, who helped me with a perfect accommodation.

Oyedeji · 26 December 2023

Agent replied · 25 March 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I’m really pleased with Jessica at Mann Lettings. She has not only provided top notch service but also made sure my move was stress free. She constantly chased all the issues and kept me updated. Whole process was very quick and hassle free. I was able to move within a week while I was working. All thanks to the meticulous team at Mann lettings. Highly recommend their services.

Shubhi · 26 December 2023

Agent replied · 25 March 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Google

I had never met a real cowboy until I met these. 13 years of renting I have never come across such a unprofessional clowns. Lack of communication , professionalism and very poor service with the inability to deal with issues means that I am now at the regulator stage with these. DO YOURSELF A FAVOUR -AVOID

Steve · 10 August 2024

Agent replied · 24 August 2024

Hello Steve, We're sorry to hear about your experience and appreciate your feedback. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you Chloe for your efficient and prompt help Great communications - much appreciated

Kate · 22 April 2024

Agent replied · 21 June 2024

Kate Slater thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

A very professional service! Katie from start to finish was brilliant and answered all our emails in great response time. Katie is a real asset to the team and deserves all the credit she gets. Ryan/CharlenePositiveResponsiveness, Professionalism

David · 22 June 2022

Agent replied · 21 June 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Lee at the Portsmouth branch of Mann has been commited and determined to ensure that the process of letting my property has been as smooth and painless as possible, despite a variety of potential problems due to my particular circumstances. Lee has dealt with these and kept me informed with a professionalism that went well beyond the call of duty.

Kevin · 22 May 2024

Agent replied · 21 June 2024

Thank you for leaving us your superb 5* review Kevin Fagot. Best wishes, Lucy, Customer Relations.

5/5

Google

Lee, Jess & Jay in lettings are fantastic! Really helpful every step of the way when needing to find a Tenant, and always happy to help if and when needed. Great at communications with regular progress reports, property management, check-in & check-outs etc. Trusted keyholders. I've been in this business a long time now and wouldn't consider using anyone else!!

Laura · 22 April 2024

Agent replied · 21 June 2024

Hi Laura, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care

5/5

Google

This company was nothing but perfectly professional with helping prepare and subsequently let my property in Portsmouth. The staff, especially Lee Rawson based in Portsmouth, will constantly go the next mile to help , reassure and mange all the inevitable hic ups that letting or selling homes entails. I would highly recommend this company to anyone thinking of letting or selling their home.

Matt · 2 December 2022

5/5

Google

I could not have had more professional help in buying my property. Especially from Anita, she was very helpful and nothing was to much trouble. Only spoke to Jamie on the phone but again very helpful. Would recommend this estate agent.PositiveProfessionalism

Sarah · 22 June 2021

Agent replied · 21 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I’ve been looking for a place for a few weeks and Katie really stood out as such an honest,genuine and advising employee compared to many of the other agencies in southsea. She was so polite and helpful and because of her suggestion I decided to make an offer. In the office, I have been in communications with Jay and Lee who have been courteous, pleasant and professional both over the phone and by email. They respond quickly and action what they say they will efficiently. I unreservedly recommend their services if you are planning to move. Thank you for helping us find our new home!

Tanya · 3 September 2022

Agent replied · 30 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

As a landlord, I couldn't recommend Mann enough. Alec and Liberty made the transition from private renting to renting through an agency seamless and stress free. From the time my property was listed online to the time the tenant moved in was one week. Great service!

Alex · 12 November 2019

Agent replied

Thank you for your glowing 5* review of our dedicated team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

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