Mann Portsmouth Sales reviews

★★★★★ 2/5

Google

We bought a house that the agancy had for sale and when we put the offer we were not aware that there were things wrong with the house. There were authorisations missing, they had no idea about works that had been done to the house, no electricity and gas certificates and we had to pay for them all. We could have retrieve our offer, but by that time we felt like we don't want to start again the whole process and property offered some futures we were keen on. When we took the keys we found £53 debt on electricity and a lot of rubbish and personal belongings from previous owner that we had to pay to get rid of. On the positive side, Olivia was really good at chasing things along the process for us and was very polite and helpful and has good communication skills.

Ramona · 27 October 2022

★★★★★ 5/5

Google

Katie Jones, is a phenomenon Estate Agent. She show us our new home at a very short notice. Thank you

Michael · 17 February 2026

★★★★★ 5/5

Google

Very satisfied with Mann Agency! Professional, excellent communication, and truly dedicated. Highly recommend!

Ana · 13 April 2026

★★★★★ 1/5

Trustpilot

Absolutely disappointed and regretting…

Absolutely disappointed and regretting I chose MANN woolwich , Victoria wasn’t supportive and helpful at all, I rented a house 3 weeks ago, when I went in there was no hot water at all. Been chasing and going to the agency in woolwich every day and until today there is still not hot water in the property. Never ever trust them especially Victoria. I can’t believe that in 21st century I need to use kettle to have shower . Thank you @mannwoolwich

Lina · 28 July 2022

★★★★★ 5/5

Google

I just want to say a massive thank you to Alec from the Mann Estate Agent for being so helpful and professional during my dealings with your agency. I would highly recommend them to anyone. Very friendly and helpfully the entire team and we got all the help we needed through the process of renting a property! *****

Nicu · 27 October 2020

★★★★★ 1/5

Trustpilot

Do not ever use Mann (North End…

Do not ever use Mann (North End especially) this estate agent is without a doubt the worst agent ever!!! Full of lies, bad advice and unprofessional. Avoid at all cost.

MATT · 22 July 2026

★★★★★ 5/5

Google

Fast, simple and effective

Kane · 10 June 2026

★★★★★ 1/5

Trustpilot

Truly Awful Experience

I know that estate agents have a generally bad reputation but Mann & Co South Croydon branch take the biscuit! We dealt with Eve when we were trying to purchase a flat & it was an awful experience! On viewing the flat it looked reasonable inside and we were told all it needed was a lick of paint and there were no major problems but when we got our survey done it indicated that basically the flat is uninhabitable due to damp that is so bad it is a potential health hazard and the owner had tried to cover it up with paint and hardboard so it did look reasonable to lay people like us.What a dirty trick by the owner! Walls were in danger of falling down and there were many other serious problems.I am disgusted that we never had an inkling about the bad state of the flat before the survey due to the cover up job by the owner. I am not saying that Eve or the agents were in any way complicit in the cover up or even aware of it ,nor am I saying she tried to knowingly mislead us about the condition of the property and maybe she was not aware of the bad condition of the flat herself,however,this hardly inspires confidence in the agents and she should have known! If she did know about the condition of the property then I think she was acting illegally in not informing us about all the serious problems ,but of course that would be hard to prove.It is a definite loophole in the law which is ripe for exploitation by dishonest agents. We will never have anything to do with Mann again.It would seem that these agents don’t give a damn about buyers or the condition of a property and just want to rush a sale through so they can get their big fat fee. Buyers beware! They may not be acting illegally but I would question their ethics,or lack of,especially as they had told us there were no serious problems and it is no wonder that estate agents have such a terrible reputation.Also they refused to take the property off the market after the offer had been accepted by the owner which left us in danger of being gazumped.They just don’t seem to care about gazumping.Judging by all the other bad reviews many people have had a terrible experience with Mann & Co and I would advise you to avoid this dodgy bunch like the plague,it was a truly awful experience! There should be laws to protect the buyer and prevent the wasted time and money on solicitor and survey fees when you are forced to pull out of a sale due to a less than honest owner covering up the bad condition of a property which is only revealed by an expensive survey.Agents should be forced to check the condition of a property and inform buyers if there are major problems,unfortunately it seems you can’t rely on some agents to do this (certainly not Mann & Co) and legislation is needed.

David · 9 June 2022

★★★★★ 5/5

Google

I would definitely recommend Mann sales and Lettings. Our property was for sale for a long time and our interest in Mann lettings was to rent it asap, in case a long awaited sale fell through. The manager lee was very efficient with regular contact and information. we did not need to use the letting facility in the end but I was very impressed with Mann sales and lettings,and particularly with Lee.

Jane · 29 April 2024

★★★★★ 5/5

Google

I wanted some advice as I’ve recently had an offer accepted but the homebuyers report came back negatively. I decided to call this company as they had a nice property on sale and we’re not related to the agents I’ve spoke to before. I was then given honest friendly advice and they told me that they were the manager and that they closed 15 minutes ago! Even though they didn’t have to give me customer service they still chose to do so.

Erik · 27 October 2023

★★★★★ 1/5

Trustpilot

Stay away from this letting agency

They played with me for over 2 weeks about an apartment in Waterlooville. Had my credit check, provide excellent references from my landlord, kept lying to me telling me that everything will be fine. Complained that my pension amounts were at several dates in the month ( I received several, from US, France and UK sometimes the dates vary from one day) my pension amount were way above and the first time, they could confirm only half of it even though they had my bank statements. Stay away from Mann & Co Countrywide. Countrywide Morgage was one of the bank scandal ( 2007/2008) in the US which led to the subprime and people losing their home.

Josette · 3 May 2022

★★★★★ 5/5

Google

I couldn’t recommend Mann Portsmouth more. Mel has looked after my sale from start to finish, keeping everyone informed and taking away all the stress. Thank you Mel !!!

Jon · 31 December 2023

★★★★★ 1/5

Trustpilot

Awful experience with Mann

Awful experience with Mann. Unfortunately I was the buyer so was unable to escape using this agent. They are bullies and made the whole experience incredibly stressful for me. Tried to manipulate me into using their solicitor, spoke to me like dirt on phone calls, told me they were 'bored' of the situation I was in when the seller and I had a disagreement about something that was broken in the property and I wasn't being allowed entry to make sure it was fixed before completing, and delayed the process by taking weeks to book in viewings as they would forget to call me with available days. I will never use Mann and would be put off buying a property who are using them

Catherine · 8 April 2025

★★★★★ 5/5

Google

This company was nothing but perfectly professional with helping prepare and subsequently let my property in Portsmouth. The staff, especially Lee Rawson based in Portsmouth, will constantly go the next mile to help , reassure and mange all the inevitable hic ups that letting or selling homes entails. I would highly recommend this company to anyone thinking of letting or selling their home.

Matt · 27 October 2023

★★★★★ 5/5

Google

I approached Mann for help and advice concerning property matters. The level of assistance from Lee was second to none. He really went out of his way to help me and I would be happy to go back to Mann because of this.

S · 27 October 2022

★★★★★ 1/5

Trustpilot

This Company is by far the worse…

This Company is by far the worse company I have ever had the misfortune of dealing with. The branch in Portsmouth never return calls or emails, I have been trying to get a deposit back on a flat for over a month now after my father died.I have sent endless emails and made lots of calls and just get ignored. The manager Lee is probably the worse one of all. Avoid these at all costs

Jason · 20 October 2022

★★★★★ 5/5

Google

Mellissa was amazing and very helpful! After 11 years in the uk she helped us with our first home - thankyou

Elisaveta · 29 April 2024

★★★★★ 5/5

Trustpilot

I received a prompt response to my…

I received a prompt response to my enquiry about a flat from Mann lettings ,@ Fawaz Da Silva thank you ,again . @Bridie Smith thank you for ensuring all documents were signed,always giving me a call for prompts.You have been fantastic. Thank you si much

Memory · 7 March 2026

★★★★★ 5/5

Google

Had a very positive experience with Mann Northend, they're incredibly hard working, friendly, approachable and good with strategy and communications. I would definitely seek Jamie, Mel, Daren & Katie for moving again in future.

Simon · 23 August 2025

★★★★★ 5/5

Trustpilot

Highly recommend Mann Estate Agents for…

Highly recommend Mann Estate Agents for selling your house, especially the Beckenham Branch, they were brilliant. After a valuation where they actually listened to us and took our needs into consideration, they organised 10 viewings for the 1st Saturday, and another 8 on the following Tuesday, and only brought qualified buyers. That was it, only 2 viewing days and we got 2 offers. Highly recommend them.They also helped keep the sale moving forward right up to exchanging and completion, making sure we knew if anything was slipping and needed to be chased.Will definitely only go through them again.

Hugh · 10 December 2021

★★★★★ 5/5

Google

Daren Crown and the team have been exceptional in helping me purchase a property. Has kept me up to date with the process at all times. Would definitely recommend

Jane · 27 October 2023

★★★★★ 5/5

Google

Mellisa is the best agent, very supportive and kind

Cristina · 3 November 2024

★★★★★ 5/5

Google

Mann was fantastic in my sale. Anita kept us up to date with everything. We had issues with getting a mortgage through our lender, so we spoke to Alex Keeley at countrywide mortgage service, who i can’t recommend highly enough. Thank you to all at Mann and CoPositiveProfessionalism

Jay · 27 October 2021

★★★★★ 5/5

Google

Mann Portsmouth dealt with the sale I purchased in December 2021. Anita and the team were fantastic and really managed the process effectively, keeping all parties informed. I look forward to working with the team again in the future :)

Andrew · 27 October 2022