Trusted Agent profile · Portsmouth

Cubitt & West Portsmouth reviews

4.7

★★★★★ Excellent

2,013 reviews across 2 platforms

3 Exchange House 122 London Road, Portsmouth, PO2 9DD, PO2 9DD

Cubitt & West's office in Portsmouth, at 3 Exchange House 122 London Road, is rated 4.7 out of 5 across 2,013 reviews on two platforms, including 270 Google reviews rated 4.7.

Google logo

4.7 / 5

270

Reviews on Google

This office

Trustpilot logo

1,743

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

5/5

Trustpilot

The whole team led by John O Neil in…

The whole team led by John O Neil in Woodingdean delivered a fantastic service. Kind, thoughtful and professional. Well done and I now have a beautiful flat in the Brighton Marina !

Chris · 5 September 2026

Agent replied · 22 September 2026

We're so happy to hear our team at Cubitt & West Woodingdean provided you with such a fantastic and professional service. We appreciate your kind words and are delighted you found a beautiful flat! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Trustpilot

Both Katie Sheridan & Abbie Tallack at…

Both Katie Sheridan & Abbie Tallack at Cubitt & West were very efficient, very prompt and replied to our queries straight away. The whole journey has been effortless as Katie & Abbie did such a great job. They have been very easy to talk to and I would recommend Cubit & West because of this...

Emma · 4 November 2025

5/5

Trustpilot

Sale of a one bed flat

It was a bit of a tricky sale with a couple of fall throughs, but the Cubitt and West team, in particular Julie Bramble were brilliant - clear communication, kind and supportive. Thankyou Julie!

Tracy · 28 April 2026

5/5

Google

Recently went though Cubitt and West to purchase my first ever property. With special thanks to Jess, Zoey and Julie who helped me every step of the way, making it a stress free process. They all went out of their way to help and answer any questions I had, couldnt have asked for a better team of support along the way.

Ellie · 28 June 2024

Agent replied · 26 October 2024

Hi Ellie, Many thanks for your review. We're delighted we could help take the stress out of finding your first ever home, and hope you'll be very happy there. We'll pass on your thanks to Jess, Zoey and Julie. Best regards, Cubitt & West Portsmouth

5/5

Google

Thanks to Julie and Jasmine from North End branch - provided us with timely responses and managed the communication during our purchase fantastically.

Ana · 25 October 2025

Agent replied · 22 November 2025

Good afternoon, Thank you for your positive feedback about Julie and Jasmine's customer service. We will pass your feedback on to the team. Best wishes Cubitt & West Portsmouth

5/5

Google

Just Got the keys to my property. Becky was so helpful and Patient. She responded to all my questions on time. She was so professional and her customer service was excellent. In less than two weeks after I viewed the property, all paper work was done and I got my keys. Thank you dear Becky.

Dominic · 26 September 2024

Agent replied · 26 October 2024

Hello Dominic, Thanks for your review, we're delighted you're happy with our service. It's great to hear how fantastic our staff member has been throughout your experience and how professional you've found them to be whilst looking for properties. All the best in your new home, Cubitt & West

5/5

Trustpilot

Great Experience

We had the pleasure of working with Alia from Cubitt & West, and we couldn’t be more grateful for the outstanding service she provided. From day one, Alia was always available, incredibly easy to reach, and impressively quick to respond to every query we had - no matter how small.

Tony · 6 December 2025

5/5

Google

Becky Darby, was very helpful from the start of this process, and helped smooth any crinkles which may have appeared throughout. So far my experience of Cubit and West has been very positive and I would always recommend anyone looking for a temporary or permanent home to consider using this agency.

Ken · 10 April 2026

Agent replied · 10 October 2026

Hi Ken, Thank you for taking the time to share your feedback about your experience with our Cubitt & West Portsmouth estate agent team. We’re pleased that Becky provided helpful support throughout your process, ensuring any challenges were managed smoothly. Our estate agent team always strives to offer expert property guidance and reliable support to make buying or renting a home as straightforward as possible. We really appreciate your recommendation. Thanks, Cubitt & West

5/5

Trustpilot

Selling with Cubitt & West

From start to finish we was very happy with the service Cubitt & West provided, the Portsmouth office who supported us in selling our property and especially Julie Bramble our sales progressor at the Southsea office who answered our many endless questions and provided reassurance along the way going above & beyond.

Debbie · 5 November 2024

Agent replied · 22 November 2024

Good morning Debbie,Thank you for your lovely review! We're thrilled to hear that you were happy with the service from start to finish. Julie and the team will be delighted to know they made your selling experience so positive. We're here for you every step of the way.Best wishes, Cubitt & West

5/5

Trustpilot

Happy All Round

No matter what, selling property can be a stressful time, but Julie Bramble navigated the process for both me, and I am also suggesting the purchaser, a dream. Yes there are key steps, open days, inspections and questions, but just leaving the process in Julie's hands, and only engaging in the detail when needed meant - Happy All Round!Thank you Julie for your professionalism.

Ruth · 13 April 2024

Agent replied · 23 October 2024

Hi Ruth, Thank you for your kind review - we will pass this on to the team! We strive to help our customers through what can be a stressful time. Best wishes, Cubitt & West

5/5

Trustpilot

I had a great experience with Cubitt…

I had a great experience with Cubitt and West. As a first time buyer I was new to the process. The team was always willing to help me and answer my questions whether big or small. Throughout my experience, I worked with Hannah who was amazing and so kind. Thank you to the team for a great experience!

Toni · 28 July 2024

Agent replied · 23 October 2024

Hello Toni,Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with us as a first-time buyer. Hannah and the team at Cubitt & West are always here to help you move forward. Best wishes, Cubitt & West

5/5

Trustpilot

I would like to extend my thank you to…

I would like to extend my thank you to Dan who demonstrated exceptional professionalism and efficiency throughout the process of securing my flat. His prompt responses and attentive assistance were instrumental in ensuring a seamless and stress-free experience. I will highlight in the review how his dedication to excellent service and quick communication significantly contributed to a quick move. Thank you

Diana · 5 June 2024

Agent replied · 23 October 2024

Dear Diana,Thanks for leaving us such a lovely review. We're happy we could help you secure a new flat, and will pass your excellent feedback on to Dan. All the best,Cubitt & West

5/5

Trustpilot

John O'Neill was great

John O'Neill was great - very professional, well prepared and thought out presentation and comparison with other properties which helped us understand the valuation clearly. Also, he was smartly dressed!

BGray · 15 May 2026

5/5

Google

Very good kind people you have any questions they will answer it I'm very happy with cubits and West North End Portsmouth . 😊😊👍👍 …

Chris · 4 October 2026

Agent replied · 10 October 2026

Thank you immensely for your kind words Chris! We’re delighted our friendly team at Cubitt & West North End could answer your questions and make you happy. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5022

5/5

Trustpilot

Marcus and Sophie were great!

Marcus Farrow and Sophie Pearce were the people who helped us get our property on the market, and honestly they did do a fab job. Were always reliable, quick to respond and resolve any queries, and very friendly and professional throughout. They were always honest with us about any issues but quick to provide solutions, and they really listened to our concerns and thoughts. Really good experience

Emma · 2 February 2024

Agent replied · 23 October 2024

Hi Emma,Thank you for leaving a review! It's great to hear how our agents, Marcus and Sophie, have supported you throughout your process and how positive your experience has been.Best wishes,Cubitt & West.

5/5

Trustpilot

Valuation for insurance

Ellie was very professional even knowing we just needed a valuation for insurance purposes and not for selling. She was thorough with her research prior to the visit and even had the details from when I bought the house through them. Would highly recommend.

Lucy · 20 January 2026

5/5

Trustpilot

Cubitt and West - London Rd, Portsmouth

Recently went though Cubitt and West to purchase my first ever property. With special thanks to Jess, Zoey and Julie who helped me every step of the way, making it a stress free process. They all went out of their way to help and answer any questions I had, couldnt have asked for a better team of support along the way.

Ellie · 27 May 2024

Agent replied · 23 October 2024

Hi Ellie,Many thanks for your review. I'm delighted we could help take the stress out of finding your first ever home. I hope you'll be very happy there, and will pass on your thanks to Jess, Zoey and Julie. Warm regards,Branch Manager Cubitt & West Arundel

4/5

Trustpilot

I felt in very safe hands with Julie

I felt in very safe hands with Julie - she was a great communicator, empathetic and supportive. When she went on leave I was thankful for her return! Thank you Julie for seeing me through the process.

Abi · 16 March 2026

5/5

Google

Julie was one of the only people pushing to get the sale completed. Thank you for your help and sorry for the late review.

Gary · 24 September 2025

Agent replied · 8 October 2025

Good morning, Thank you so much for your kind words. We're really pleased to hear that Julie's dedication made a difference in getting your sale completed. Your appreciation means a great deal, and we're grateful you took the time to share your experience. Kind regards Cubitt & West Portsmouth

5/5

Google

Vincent was very professional and honest with the property he showed us around. Very helpful with our house search. Highly recommend

Gee · 10 July 2026

5/5

Trustpilot

The team at southsea were amazing

The team at southsea were amazing. The sale was far from straight forward, yet Maddison,Yasmin,Traey and Evie worked really hard to secure the sale , with much needed patience & good humour.

Claire · 12 August 2026

Agent replied · 22 September 2026

We are so pleased to hear about the exceptional service you received from our team at Cubitt & West Estate Agents. It's wonderful to know that their hard work, patience, and good humor made a difference during a challenging sale. We appreciate your kind words and are delighted they could support you through to completion. Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://l1nq.com/pkk6pa2

5/5

Trustpilot

Thanks to the team at the reigate…

Thanks to the team at the reigate branch for being professional and helpful throughout the house buying process. Specifically Max was consistent, supportive and kind from beginning to end.

SW · 6 May 2026

4/5

Trustpilot

Julie bramble

Julie bramble, was extremely helpful throughout a very difficult sale of our home. We had the worlds most difficult buyers but Julie was very patient with me calling regularly for updates and tried her best to get our buyers and their solicitors to complete things in a reasonable time frame.

Lauren · 10 November 2025

5/5

Google

Julie at Cubitt & West was fantastic from start to finish! She kept us updated and communicated everything clearly. Thank you Julie!

Dave · 1 October 2025

Agent replied · 8 October 2025

Good morning, Thank you ever so much for your kind words. We're delighted to hear that Julie provided such fantastic support throughout your journey. Clear communication and regular updates make all the difference, and it's wonderful to know Julie delivered just that. We'll be sure to pass on your thanks. to Julie and the team. Best wishes Cubitt & West Portsmouth.

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Read Cubitt & West's Google reviews

Questions about Cubitt & West Portsmouth

How many reviews does Cubitt & West Portsmouth have?

Cubitt & West's Portsmouth office has 2,013 reviews across two platforms: 270 on Google, 1,743 on Trustpilot (across the whole business).

What is Cubitt & West Portsmouth's rating?

Cubitt & West Portsmouth is rated 4.7 out of 5 across all 2,013 reviews, and 4.7 out of 5 on Google from 270 reviews.

Where is Cubitt & West's Portsmouth office?

Cubitt & West Portsmouth, 3 Exchange House 122 London Road, Portsmouth, PO2 9DD, PO2 9DD.

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