Trusted Agent profile · Portsmouth

Cubitt & West Portsmouth reviews

4.7

★★★★★ Excellent

2,022 reviews across 2 platforms

3 Exchange House 122 London Road, Portsmouth, PO2 9DD, PO2 9DD

Part of Cubitt and West, see every office.

Cubitt & West's office in Portsmouth, at 3 Exchange House 122 London Road, is rated 4.7 out of 5 across 2,022 reviews on two platforms, including 270 Google reviews rated 4.7.

Google logo

4.7 / 5

270

Reviews on Google

This office

Trustpilot logo

1,752

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Cubitt & West Portsmouth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Portsmouth.

What do you need help with?

Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Friendly and reachable

Happy to have worked with Mr Nouari at Cubitt & West. Really friendly and reachable. Made sure to send us texts when he couldn't reach us by phone and answered loads of questions at the viewing (even ones we didn't think to ask)

Bryony · 30 March 2022

Agent replied · 23 October 2024

Dear Bryony,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Google

Abbie went above and beyond to help me rent a room! Such friendly staff in the office, couldn't recommend a better agent.

Michelle · 27 October 2022

5/5

Trustpilot

Quick and efficient

Seamless process moving into a rental property, can recommend

Adam · 24 September 2024

Agent replied · 23 October 2024

Morning Adam,Thank you for your review! We're glad to hear that your move into the rental property was seamless. It's great to know you would recommend us.Best regards, Cubitt & West

5/5

Google

I recently had my house valued by the team at Cubitt & West, they were very helpful answering all my questions. Great customer service, would recommend.

Victoria · 27 October 2023

Agent replied · 26 October 2024

Hello Victoria - Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West

5/5

Trustpilot

Great Experience!

Becky met us for a viewing a couple of weeks ago, she was very professional. She showed us around the property which we now live in. Throughout the process she kept us updated and moved things along quickly for us. We will defiantly use Cubitt & West again!!

Maisie · 27 April 2021

Agent replied · 23 October 2024

Good afternoon Maisie,Thank-you for your glowing review of the Portsmouth Lettings office of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Super Professional Sales Team

Super team, lots of communication and a satisfactory sale at the end of the day. They work very hard and I would thoroughly recommend them.

Neal · 13 November 2023

Agent replied · 23 October 2024

Hi Neal,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how satisfied you are with the work they've put into your sale.Best wishes,Cubitt & West.

5/5

Trustpilot

Faultless service! Richard Coyle has supported me through…

Richard Coyle has supported me through both the buying and selling processes and made them stress free! Always there and willing to help with a cup of tea. Absolutely fantastic.

J · 30 June 2023

Agent replied · 23 October 2024

Good morning,Thank-you for your kind words about the Chichester office and in particular Richard. I will be sure to pass your comments along.Kind regards,Cubitt & West

5/5

Trustpilot

welcoming letting agent

Ciaran was very welcoming and friendly he had all the answers to my questions which was great!

Megan · 19 March 2023

5/5

Google

Very helpful staff at this branch. Dan helped me and my partner get setup to rent our first place together. Will be recommending to friends.

Joe · 27 October 2023

Agent replied · 26 October 2024

Hi Joe, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Dan, has been and how he's helped you and your partner get set up with renting your first home together. Best wishes, Cubitt & West.

4/5

Trustpilot

I was pleased with the help and advice…

I was pleased with the help and advice i received from the horley branch of c and w. My purchase and sale took over 15 months due to the lockdown. The staff were always cheerful and polite and attended viewings with potential buyers on time.

Veronica · 20 September 2021

Agent replied · 23 October 2024

Dear VeronicaMany thanks for taking the time to leave a review of our Horley office. I am really pleased to read how supportive they have been to you during the purchase of your property in those difficult times. They were delighted to read your review. We wish you all the best in your new home. Kind regardsBecky JenningsOperations Director, Cubitt & West

4/5

Trustpilot

Fantastic service by Katarina Hrvolova

Fantastic service by Katarina Hrvolova. Great communication, fine attention to detail, enthusiastic and energetic. An absolute professional. Would recommend without hesitation.

Dugald · 23 January 2024

Agent replied · 23 October 2024

Hi Dugald, Thank you for leaving a review! We're delighted to hear how fantastic you've found the service from Katarina to be throughout your experience and that you wouldn't hesitate to recommend us from her great communication, attention to detail and enthusiasm. Best wishes, Cubitt & West.

5/5

Trustpilot

Portsmouth team were fantastic

Letted a property in Portsmouth and the service was exceptional. Constant updates, fantastic viewing experience and so much more. Cannot express my gratitude enough!

Curt · 10 November 2023

Agent replied · 23 October 2024

Hi Curt,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've kept you constantly updated throughout.Best wishes,Cubitt & West.

5/5

Trustpilot

Highly recommend southsea branch

Julie, Samara & Andrew pulled out all the stops to find me a suitable buyer. Their advise was invaluable but also realistic every step of the process. Great communication and regular updates.

Lorna · 3 April 2023

Agent replied · 23 October 2024

Good morning,Thank-you for your kind words about the the Southsea office and in particular Andy, Samara & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Heidi and the team at the Ashington…

Heidi and the team at the Ashington brach were absolutely brilliant!Thank you so much for getting us the house of our dreams!!!

Paul · 29 August 2022

5/5

Trustpilot

Room Letting

Becky has managed to get me a room in a very nice property in a short time. She has been very kind and helpful. I am very happy with the service I have received from Cubitt &West.

ARASH · 3 October 2022

Agent replied · 23 October 2024

Good afternoon,Thank-you for your kind words about our Portsmouth Lettings team. I will be sure to pass your kind comments along. Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

It was a nice experience dealing with…

It was a nice experience dealing with Abbie Tallack of Portsmouth. She was very helpful from the beginning till we got our apartment sorted out. Nice job by the management as well.

Ifediegwu · 22 March 2023

Agent replied · 23 October 2024

Good morning,Thank-you for your kind words about our Portsmouth Lettings team and in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Chris has been more then helpful

Chris has been more then helpful. Great service and making it easy to move into our new home.

Lauren · 12 January 2023

5/5

Trustpilot

Helpful agent

We found them friendly & very helpful always available to answer any questions we had. They kept us informed of the progress & would recommend them to family & friends looking in this area. The best experience we have had with an estate agent.

Thomas · 4 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Google

Viewed a couple of properties so far with Jazz, and she answered every question I needed to know. Was a pleasure dealing with her!

Buster · 27 October 2023

Agent replied · 26 October 2024

Hi Buster, Thank you for leaving a review! It's great to hear how positive your viewing experiences have been with our agent, Jazz. Best wishes, Cubitt & West.

4/5

Trustpilot

Abbie was awesome...it needed to be…

Abbie was awesome...it needed to be sorted quickly...and she went the extra mile.Thank You.

Stephen · 14 May 2023

5/5

Trustpilot

Brilliant service and friendly, helpful team.

The team at Cubitt and West went above and beyond the call of duty to ensure a smooth process for an extremely complicated chain. Anne-Marie and Kerrie-Ann in particular were outstanding. Whenever I called, there was someone able to answer my questions without needing to wait for a call back, which was enormously helpful.

Susie · 13 December 2017

Agent replied · 23 October 2024

Dear Susie, I am pleased to hear how happy you have been following your recent experience with our Cranleigh branch. Thank you for taking the time in providing a review. I know Anne Marie and Kerry-Ann pride themselves on the service they provide and were delighted to read your kind words. Kind Regards, Chris Nathan Regional Managing Director Cubitt & West

5/5

Trustpilot

I have used Cubitt&West several times…

I have used Cubitt&West several times over the years and would like to thank the whole team at the Northend branch for selling Northend Ave, as well as Julie Bramble the sales chaser for keeping me updated through the whole process.

Luke · 3 March 2022

Agent replied · 23 October 2024

Good afternoon Luke,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

We had a really positive experience…

We had a really positive experience with Cubitt & West Fiveways. We had our property on the market with another agent for 6 months, we swapped to Cubitt & West and sold within the first month! They were friendly, professional and efficient. Would highly recommend.

Ruth · 14 June 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

1/5

Google

Staff are very pushy and arrogant. Entered me pretty much into a bidding war saying "If you don't increase your bid, you will NOT get this property". Very pressured given only an hour to make a decision to increase bid. Followed instructions as was under impression if I didnt do what he said I wouldnt get the property, didn't get property which fully makes me believe I was entered into a bid war. Awful.NegativeProfessionalism

Joy · 12 December 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cubitt & West's Google reviewsLeave Cubitt & West a review

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent