Trusted Agent profile · Portsmouth

Cubitt & West Portsmouth reviews

4.7

★★★★★ Excellent

2,020 reviews across 2 platforms

3 Exchange House 122 London Road, Portsmouth, PO2 9DD, PO2 9DD

Part of Cubitt and West, see every office.

Cubitt & West's office in Portsmouth, at 3 Exchange House 122 London Road, is rated 4.7 out of 5 across 2,020 reviews on two platforms, including 270 Google reviews rated 4.7.

Google logo

4.7 / 5

270

Reviews on Google

This office

Trustpilot logo

1,750

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sales and Progress deserve a mention and thanks

During the long procedure Julie Bramble has kept me informed and sane! Without Samara initially and Julie I would have been ready to give up. Thankyou so much for being there.

P · 14 August 2023

Agent replied · 23 October 2024

Thank you for leaving a review! It's great to hear how Julie has been able to keep you informed, as well as sane, throughout what's been a long process.Best wishes,Cubitt & West.

5/5

Trustpilot

What a STAR

What a STAR! Cailean Burns and the team have been. Really personable and friendly, always there to help and support with a smile on his face.

Alex · 11 August 2022

5/5

Trustpilot

VERY PROFESSIONA. IMPRESSIVE!!

The process with Cubitt and West was extremely professional and efficient. Jenny was polite but helpful and warm at the same time. Response time was always prompt: impressive!!

Estee · 13 May 2022

5/5

Trustpilot

Great experience!

Ashleigh has been very kind and helpful throughout our moving process thus far! She’s been lovely to work with.

Ainsley · 18 April 2023

5/5

Trustpilot

I recently sold my house through the…

I recently sold my house through the crawley branch, mainly dealing with Kristine and Nichole. I found them to be very helpful, efficient and got me a very good price. I found the experience very easy and would definitely recommend.

Paula · 28 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Cubitt and West A**** COMPANY

Cubitt and West have been absolutely fantastic from start .....i would say until finish but I'm moving into another one of there properties because there level of service exceeds every other company I have been with. They employ the most caring and knowledgeable of people who will always help you, no matter your problem/situation. A***** COMPANY AND EMPLOYEES

Hollie · 22 February 2018

Agent replied · 23 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Northend Branch

Northend BranchHolly Mackay Is a true asset to Cubitt & West her customer service skills are second to none and nothing is too much trouble. A*Highly recommend.

Samuel · 17 November 2023

Agent replied · 23 October 2024

Hi Samuel,Thank you for leaving a review! It's great to hear how positive your experience with our agent, holly, has been and how pleased you are with the service you've received from her.Best wishes,Cubitt & West.

2/5

Trustpilot

Jayde Bose, Thank you xx

Jayde Bose,you were fantastic looking after my mother making sure we were informed at all time HOWEVER ! 1 year it took to move house your team let the side down and if its not you leading next time we wont be using Cubitt & west for the future...!

Tdr · 13 July 2021

Agent replied · 23 October 2024

Dear TdrThank you for taking the time to complete a review and for your wonderful comments regarding Jayde Bose. We are disappointed to read that the transaction experienced delays and regrettably we are limited on how much we can assist in the progression of a sale once the conveyancing process starts. However, we would always aim to help keep our customers informed and chase the necessary people when required.Thank you once more for your kind words regarding Jayde and we would of course welcome the opportunity to work with you in the future.Should you have any further concerns or wish to discuss any of the above please contact us on customer.relations@arunestates.co.uk or on 01702 540802Kind regardsCubitt & West

5/5

Trustpilot

Helpful and friendly service

Luke was always helpful friendly and polite

Denise · 10 February 2024

5/5

Trustpilot

Cubitt and West

I can’t speak highly enough of Cubitt and West - moving home has been seem free with their help, I had the pleasure of having Daniels help and nothing has been too much trouble. Now just the joy of unpacking and making our new house a home!

Jessica · 10 November 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Highly Recommended

The team at Cubitt and West have been brilliant in setting up and managing our rental property. They were highly recommended and I can see why!

Benjamin · 4 December 2023

Agent replied · 23 October 2024

Hi Benjamin,Thank you for leaving a review! We're delighted to hear how positive your experience with our agents has been and how brilliantly they've set up and managed your rental property.Best wishes,Cubitt & West.

5/5

Trustpilot

A well deserved positive review

A well deserved positive review. Despite a chain free purchase, it’s been an incredibly tricky process. Richard however has remained calm, professional and accommodating throughout. He has gone above and beyond in order to get us over the line and he’s an most definitely an asset to the sector.

Lara · 15 June 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Ciaran helped us with re-letting our…

Ciaran helped us with re-letting our property and provided professional guidance throughout the process. He was quick to respond to any queries we had and we appreciated his honesty when advising us. This efficiency helped us to turn the property around quickly from our previous tenants and to find new occupiers for the date we needed at the required rent. Overall, a great service that met all our expectations.

Landlords · 23 January 2023

5/5

Trustpilot

Excellent Sales Progressors!

As first time buyers we were very grateful to have a superb Sales Progressor (Julie Bramble) who took care of multiple parties during a complex set of circumstances. Communication was excellent throughout and we felt well informed at all times even when solicitors weren't being particularly helpful!

Gary · 24 October 2021

Agent replied · 23 October 2024

Hi Gary,Thank-you for your kind words about our Senior Sales Progressor, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Simply the Best

I would like to say that Marcus Farrow of cubitt and west North End Portsmouth branch is absolutely the best, he and his team find me the best Tennants and look after myself and them very well, any problems he sorts them out any questions he has the answers he's a great person to have in your corner and always makes you feel welcome with his friendly happy manner.

Mrs · 21 January 2023

5/5

Trustpilot

Finding a rental property

The service provided from start to finish was very professional and would like to thank the staff Daniel Nouari and Becky Darby at the Northend Portsmouth Branch for all their help. I would recommend Cubitt and west for any one looking to buy or rent. Gordon Jackson.

Gordon · 13 October 2021

Agent replied · 23 October 2024

Good morning,Thank-you for you kind words about the Portsmouth Lettings office of Cubitt & West and in particular Dan & Becky. I will be sure to pass on your comments.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Professional and efficient

I can’t recommend Cubitt and west highly enough, Ciaran handled the process smoothly and efficiently and made everything easy. If you’re wondering which agent to use Cubitt and west are the best.

LORNA · 20 June 2023

Agent replied · 23 October 2024

Hi Lorna,Thank you for leaving a review! It's great to hear how positive your experience has been and particularly how smooth Ciaran was able to make the process.Best wishes,Cubitt & West.

5/5

Trustpilot

House hunting

Thanking Alia who is currently helping me to find the right property with a smile on her face.

Vidya · 8 May 2024

Agent replied · 23 October 2024

Good Morning,Thank you for taking the time to leave a review, it's greatly appreciated!Best wishes, Cubitt & West

5/5

Google

Cubitt&west estate its the best agency , i really apreciate what they've done for me ,they helped me a lot and if some of my friends wants to rent a house I will send them straight to this agency .Thank you guys for everything.PositiveQuality, Professionalism

Izabela · 12 January 2022

Agent replied · 11 January 2025

Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West

5/5

Trustpilot

Tyrone hales has been very kind and…

Tyrone hales has been very kind and informative Thoughtful and understanding throughout the process. He has made the purchasing property process so much easier and less stressful! Very approachable and works on quick initiative and is always at hand to answer any questions.

Jill · 14 April 2022

Agent replied · 23 October 2024

Dear JillMany thanks for leaving a positive review about Tyrone. We will be sure to pass on your comments and wish you good luck for the future.Best wishesBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Great Estate Agent

Heidi did such a good job with my sale. At times you wonder why the fee is so high but I've seen the hard work put in to first sell our village to our buyers and then through a protracted sale process, keep them on board and engaged until we were able to close a deal. In a difficult market you need patience and a good agent!

Neil · 27 February 2023

5/5

Google

What a fantastic branch to deal with from start to finish , the team went above and beyond all my expectations, communicated clearly throughout the whole process to ensure we were happy in our new home, I cannot recommend them enough for all that they did.

Shannon · 27 October 2021

Agent replied · 26 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West

5/5

Trustpilot

Friendly and reachable

Happy to have worked with Mr Nouari at Cubitt & West. Really friendly and reachable. Made sure to send us texts when he couldn't reach us by phone and answered loads of questions at the viewing (even ones we didn't think to ask)

Bryony · 30 March 2022

Agent replied · 23 October 2024

Dear Bryony,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Quick and efficient

Seamless process moving into a rental property, can recommend

Adam · 24 September 2024

Agent replied · 23 October 2024

Morning Adam,Thank you for your review! We're glad to hear that your move into the rental property was seamless. It's great to know you would recommend us.Best regards, Cubitt & West

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