Cubitt & West Portsmouth reviews

★★★★★ 5/5

Trustpilot

Excellent communication

Shaun has been fantastic in pushing the sale of our property forward and chasing the relevant parties and keeping us updated on an almost daily basis. I had expected to do a lot of the ground work for this, after previous experience with other estate agents, but have been very pleasantly surprised to have had this burden taken off me this time! Would highly recommend and would not hesitate to use again in the future. Thank you Shaun!

Ravenswood · 18 March 2021

★★★★★ 5/5

Trustpilot

I found my new home through Cubitt &…

I found my new home through Cubitt & West and am very happy with my experience to date.Millie is my point of contact, having introduced me to my chosen property. And when she is not available, colleagues in the office have all been most helpful, efficient and supportive.I am more than happy to recommend.

Sian · 23 November 2023

★★★★★ 5/5

Google

Cubitt and West Portsmouth have been absolutely superb in their support for my son buying his first flat, Zoey was our main contact and she was so efficient....returning calls very quickly and making us feel like we were her top priority. She was professional and knowledgeable and let us know everything we needed to in straigh foward language. We would not hesitate in using this company again but would insist on Zoey (no offence to others but we got to know her and she was fab!)

Zoe · 30 March 2024

★★★★★ 5/5

Trustpilot

Our experience with Cubitt & West as…

Our experience with Cubitt & West as tenants over the past five years was very positive overall.

Catia · 16 August 2026

★★★★★ 5/5

Trustpilot

5 Stars for Cailean

Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.

Andy · 17 March 2022

★★★★★ 5/5

Trustpilot

Amazing experenice start to finish

Amazing experenice start to finish, we left our contract early, they timed us leaving with the new teants almost semesley and throughout our contract were extremely helpful and quick to get back to us. Which we feel puts them above previous estate agents we've had. We wanted to say a huge thank you to Marcus in particular ! Will defenitly be using you guys when its time to buy our first home.

Ellie · 22 February 2022

★★★★★ 5/5

Trustpilot

Exceptional Service.........

My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.

Sam · 18 September 2025

★★★★★ 5/5

Trustpilot

A big thank you!

Just wanted to give Julie Bramble a big thank you for all her hard work during the course of our house purchase which took 2 years. She was highly responsive, very professional and ensured we were kept up to date with how things were progressing. It was a long haul but finally got there, so many thanks Julie!

Alex · 26 July 2023

★★★★★ 5/5

Trustpilot

Cubitt & West were great, especially Julie Bramble!

Cubitt & West did a great job on selling our house. The staff are all super friendly, knowledgeable and professional. Once we had our buyer, the exchange and completion process was handed to their Senior Sales Progressor Julie Bramble. Now this woman is absolutely amazing and works tirelessly to keep a chain together and make sure everyone has a good outcome. Our sale and purchase was particularly complicated, but Julie was with us every step of the way and went beyond the call of duty to make things happen. She’s amazing and deserves a big bonus! Thank you.

Jp · 13 March 2024

★★★★★ 5/5

Trustpilot

I put my property on the market with…

I put my property on the market with Cubitt & West in Cranleigh in November 2020 having had a wonderful experience with them trying to help me buy a few years prior. Kerry-Ann has been wonderful the whole way through checking in and updating when possible. Very friendly, helpful and approachable along with Ross. Great team and very glad to have now sold my property with them and would absolutely use them again wonderful team!

Sabine · 3 August 2021

★★★★★ 5/5

Trustpilot

Julie and her team were supper…

Julie and her team were supper supportive through the whole move and considering Cubit and West did not sale my property and i only used for purchase She helped answer questions in relation to my property

Craig · 11 October 2024

★★★★★ 5/5

Trustpilot

Cubitt & West waterlooville They were…

Cubitt & West waterlooville They were very quick and thorough to sell our late father’s house .Julie Bramble was very knowledgeable about the intricate details etc and Mo Hussain was very confident in the sale and advertising process and they were lovely as well as very professional.I had to pop into a Cubitt& West office in North End and they were very helpful and friendly as well .I thoroughly recommend Cubitt & West .

Toni · 23 September 2021

★★★★★ 5/5

Trustpilot

We cannot praise cubitt & west enough…

We cannot praise cubitt & west enough for all their support in finding our house. Claire has been absolutely fantastic in keeping in touch with us over a number of weeks of us looking for properties. She is friendly, communicative, professional and knowledgeable. Both Claire and Maddison have made us feel comfortable and valued, supporting us to now have an offer accepted on a house we loved but previously lost out on! Thank you so much.

Jenni · 30 April 2021

★★★★★ 5/5

Trustpilot

Buying made easy

From first viewing the property with Lorraine, to the many conversations with Julie, dealing with Cubitt & West as a buyer was as smooth as it could have possibly been. Buying a house is always super stressful, but Julie was always ahppy to take my calls and answer my questions, keeping me updated along the way.

Alex · 23 August 2023

★★★★★ 4/5

Trustpilot

Long Process.

This was a long process Karen and the team helped to coordinate the solicitors and push information through. The solicitors were very poor on both sides not responding to emails or phone calls not asking the correct questions and were poor at understanding the issues with the sell. Karen helped to keep the pressure on and escalating when needed and finally helping to get this sell to completion. Karen was very helpful and polite.

Sue · 30 July 2021

★★★★★ 5/5

Google

Went through Becky at cubit and west for a rental property . Becky was understanding, professional and very helpful would definitely recommend

Sarah · 9 April 2025

★★★★★ 5/5

Trustpilot

Zoe, Portsmouth.

We had a heartbreaking time as we lost our house after 7 months, on the day we were to exchange. Straight away Zoe was helping us find other properties to fill the void and she came up trumps 24 hours later.She made me feel as though my frustrations were valid but was also positive enough to bring me back from a point of no return. Her professionalism and enthusiasm was greatly appreciated.

Sophie · 24 November 2021

★★★★★ 5/5

Trustpilot

Highly recommend!

I have recently exchanged on a property I'm buying through Cubitt and West Southsea. Right from the start the team were extremely helpful without being overly pushy about added extras like a lot of other companies I viewed properties with. Ed, Andy and Julie Bramble all helped me at different stages, even helping me find another suitable property when the first seller pulled out of the sale. There was clear, prompt communication throughout and they were realistic about managing expectations. If I ever need to sell (or buy another property.. Hopefully not too soon!) then I would look to do this through C&W.

Rachel · 12 February 2024

★★★★★ 5/5

Trustpilot

We all need a Julie

I cannot fault the service from Cubitt and West at all. I was unhappy with my previous estate agent and Cubitt and West were able to help with more viewings and generally making my home as attractive as possible. The conveyancing wasn't always straight forward but Julie Bramble was amazing chasing agents and conveyancers and keeping in regular contact. The whole company were amazing but Julie went even more above and beyond. I'm so happy with my service

Peter · 21 March 2024

★★★★★ 5/5

Google

Cubitt & West have made a very stressful experience of moving house for the first time in 29 years, much more bearable. Their professionalism and efficiency helped us enormously. In particular Abbie has been fantastic always returning our calls and solving our queries, even though obviously extremely busy. We are so glad to have had her helping us along our way. We would highly recommend them. Thank you Cubitt & West!PositiveResponsiveness, Professionalism

Erica · 27 October 2021

★★★★★ 5/5

Trustpilot

THERE WAS A CONSTANT REMINDERS AND…

THERE WAS A CONSTANT REMINDERS AND UPDATES FROM THE LET AGENTS/ REPRESENTATIVES DESPITE THE BEREAUCRATIC AND CUMBERSOMENESS OF THE RENTAL PROCESS AND PROCEDUCERS THOUGH I UNDERSTAND ITS PART OF THE PROCESS AND A FORMALITY AS A LEGAL PROCEDURE. THEN THE DIFFICULT BIT WAS THE POSTPONEMENT OF THE MOVE IN HANDING OVER OF THE KEY WHICH I UNDERSTAND WAS UNINTENTIONAL AND AGAIN WAS DUE TO MAINTENANCE WORKS TO GET THE PLACE READY FOR OUR HABITATION.IN SHORT THE EXPERIENCE HAS BEEN QUIET INTERESTING AND A LEARNING PROCESS KNOWING ABOUT FLAT FAIT , CUBITT AND WEST ETC . THE REPRESENTATIVES THAT SPOKE WITH ME ; ABBIE , SHARAON LAMBERT ETC WERE SO NICE , PATIENT AND UNDERSTANDING WHILST ADDRESSING OUR CONCERNS .THANK YOU ROBERT

Robert · 15 November 2024

★★★★★ 5/5

Trustpilot

Thank you so much to Charlotte Nash…

Thank you so much to Charlotte Nash Walker for showing us a property that we can now call home! Charlotte was amazing from the get go and was so helpful everytime we contacted her. Amazing and friendly service throughout and made our experience as first time buyers the best! Also thanks to the other lovely ladies in the office, you made our dreams come true. Would highly recommend.Kim and Jim :)

Kim · 20 December 2021

★★★★★ 5/5

Trustpilot

Professional and Friendly

I am a first time buyer and found C&W very professional throughout the whole process. Clarisse at the Southsea branch in particular was responsive to my emails and remembered my name when i phoned into the branch to ask questions (it's the little things!). From putting the offer in, Julie was great at keeping me informed and trying to keep the process moving along despite the challenges of Covid19. Would highly recommend C&W when purchasing a home.

Beth · 9 September 2020

★★★★★ 5/5

Trustpilot

No problems with Cubitt & West

I used Cubitt & West to help me move into a new flat. They made my moving experience easy and I found their communication good. No complaints whatsoever and I'll take this opportunity to say I appreciate Abbie T at the Portsmouth branch - friendly, communicative and professional. Great service especially from a former England football professional too 🙃 Thanks Abbie!

Brad · 16 February 2023