Trusted Agent profile Β· Portsmouth

Cubitt & West Portsmouth reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,022 reviews across 2 platforms

3 Exchange House 122 London Road, Portsmouth, PO2 9DD, PO2 9DD

Part of Cubitt and West, see every office.

Cubitt & West's office in Portsmouth, at 3 Exchange House 122 London Road, is rated 4.7 out of 5 across 2,022 reviews on two platforms, including 270 Google reviews rated 4.7.

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4.7 / 5

270

Reviews on Google

This office

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1,752

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Julie Bramble

A huge thank you to Julie Bramble for looking after myself and my mum through the last few months. She has been extremely professional, helpful and calm, especially when we've felt a bit out of our depth. She is approachable and always answered any concerns we've had very quickly, passing on information to other parties promptly. Thank you for making the process as easy as it could be!

Debbie Β· 16 February 2023

Agent replied Β· 23 October 2024

Good morning Debbie,Thank-you for your kind words about our Senior Sales Progressor, Julie - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Good experience

The people we have seen and spoken to have been very helpful.

Martin Β· 14 October 2026

Agent replied Β· 15 October 2026

We are glad you enjoyed your experience with our helpful team at Cubitt & West. Know someone who would benefit from our services and want to receive Β£100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Trustpilot

Tireless case progression service

Really happy with the excellent efforts of Julie Bramble in their case progression team, who pulled out all the stops to get our purchase over the line. Would definitely recommend Julie to friends and family - so glad she was on board to help us!

Miz Β· 5 August 2024

Agent replied Β· 23 October 2024

Good Afternoon,Thanks for leaving us such a lovely review, we really appreciate it, as well as your recommendation. We'll pass this on to Julie and the team.Best wishes,Cubitt & West

5/5

Trustpilot

Pulborough Cubitt & west amazing!

Pulborough Cubitt and west amazing!! After selling my house within 24 hours, I was very stressed trying to find a house and looking at about 30/40 houses! One person in particular Kirsty the sales manager! It was almost impossible to get viewings around myself and my partners shift work! Very fast at emailing back and answering even the most stupid of questions without problem! And she done in without any hesitation! She’s amazing and the staff had been amazing, she almost took the stress out of it all, and she found us our dream home! Amazing customer service and efficiency at the cubitt & west branch in Pulborough!!

Liam Β· 7 July 2021

Agent replied Β· 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Julie Bramble has been overseeing my…

Julie Bramble has been overseeing my sale, nice to deal with a highly efficient friendly person, can't thank her enough for a 'human' understanding/guidance in what has at times been a difficult transaction

Steve Β· 14 January 2026

5/5

Trustpilot

Andy and the team from Cubitt &West…

Andy and the team from Cubitt &West Portsmouth have been brilliant. They got my house on the market within a week and with absolutely fabulous photos. One open day with 13 viewers and three offers. Sold above asking price. Money aside, it’s not often I am impressed with the level of service I receive. Fully informed and involved all the way and I felt well cared for. Selling a house is really stressful but knowing that the team were working hard behind the scenes made it better. They are really knowledgeable and really passionate about what they do and it shows. Thank you 😊

Fiona Β· 28 June 2021

Agent replied Β· 23 October 2024

Good afternoon Fiona,Thank-you for your kind words about the Portsmouth office of Cubitt & West - I will be sure to pass your comments along.Kind regards,Neil Piper, Operations Director

5/5

Trustpilot

Great job

The team at Cubitt & West did an amazing job in helping us towards a successful sale and purchase that completed this week. Our main contact was Julie Bramble whose role was to keep us all up to date with progress and provide the invaluable link between buyers, sellers and solicitors - not an easy task but Julie did a fantastic job! Thank you Julie, we got there in the end !!!

Satisfied Β· 3 September 2022

Agent replied Β· 23 October 2024

Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Excellent service throughout process

From start to finish, Rebecca Hull has been communicative, efficient, knowledgable and given superb service. The original viewing was excellently presented and Rebecca's advice to speak to James Wrigley proved invaluable to securing the property.It was due to his expertise I was able to borrow the money I needed to be able to afford the property.After having the offer accepted, I have felt Rebecca has done everything in her power to push things along and I am very grateful to her for such professionalism.I could not have completed with her tenacity and knowledge helping me along the way. Could not praise her enough and I hope the bosses at the estate agency know her worth. I certainly do.

Jon Β· 24 June 2021

Agent replied Β· 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Super experience from start to finish

We recently purchased a flat marketed by this estate agent, they were very professional and made the whole experience positive. From the first point of contact we made to organise a viewing through to exchange, it has been remarkably smooth. This was down to the staff being efficient and following up on things. They kept us in touch throughout which I appreciated. Compared to a previous experience with a property sale this was different class. Ebba, Jasmine and Karen were particularly helpful but overall, it felt like a well oiled machine! If we ever sell our new property they will be my first port of call.

Sharon Β· 15 June 2021

Agent replied Β· 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Cubbit & West have done very well for…Mary L.

Cubbit & West have done very well for me. A very friendly and helpful office but one person in the system stood out no matter how many times I phoned with a problem. If Julie Bramble wasn’t available when I phoned she would phone me back a.s.a.p. She is always very reassuring, I did get frustrated on occasion but Julie was very reassuring and helpful and put my mind at ease, thank you Julie.

Mary Β· 26 May 2022

Agent replied Β· 23 October 2024

Good afternoon Mary,Thank-you for your kind words about the team at Cubitt & West and in particular, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Minimal Stress Process

Having our property 'sit' on the market for several weeks we engaged with Steve and his team and within a few weeks we had an agreed offer and have just successfully completed, we also secured our new purchase with the team at C&W. All the team were very professional and attentive with the approach and kept us well informed throughout the process, therefore minimal stress for and a successful outcome. So thank you all at C&W Woodingdean for your efforts, we would have no hesitation in recommending you to our friends.

Martin Β· 12 June 2021

Agent replied Β· 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

You Get What You Pay For

I really have a lot to thank Andrew at Cubbitt and West in Portsmouth for. I was really unsure about downsizing but after talking to him and lots of reassurance, I've ended up with the home of my dreams. We had very difficult buyers and Julie from Southsea branch held it all together when I was ready to throw in the towel on several occasions. Thank you to all. You really do get what you pay for. I can't recommend them enough

Grahame Β· 2 June 2021

Agent replied Β· 23 October 2024

Good morning Grahame,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie, our Senior Sales Progressor and Andy. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

A huge thank you Julie Bramble @ Cubitt…

A huge thank you Julie Bramble @ Cubitt & West , who was truly exceptional in our purchase process.The amount of effort and time that was put into explaining the process of purchasing a leasehold property was invaluable knowledge .I would highly recommend Julie to anyone that's searching in need of a new home.

Darren Β· 2 February 2024

Agent replied Β· 23 October 2024

Hi Darren,Thank you for leaving a review! It's great to hear how exceptional Julie has been throughout your purchase and how much effort she has put into explaining the process and providing you with invaluable knowledge.Best wishes,Cubitt & West.

5/5

Google

Would 100% recommended cubitt and west Jasmine was very helpful and knowledgable, also very fast and getting the appropriate paperwork to me.

Lisa Β· 10 April 2026

5/5

Trustpilot

Great experience as a tenant of Cubitt and West

I would like to thank Marc Stills for his consistent dedication and outstanding support to us over the last few years. His professionalism and reliability have made a real difference, and we deeply appreciate his excellent service.

Anastasia Β· 3 December 2025

5/5

Google

Jasmine and Julie have been great during the process of buying a house and the disruption caused by some communication issues between Mortgage Matters, Nationwide and DC Law. Julie was brilliant and corralling everyone to keep things moving, Julie has been amazing and accommodating our viewings and questions. We felt very welcome. Thanks guys

Stella Β· 30 January 2024

Agent replied Β· 26 October 2024

Hi Stella, Thank you for leaving a review! We're delighted to hear how positive your experience with Jasmine and Julie has been and how they were able to keep your process moving. Best wishes, Cubitt & West.

5/5

Google

Amazing experience finding a property with Zoey. Zoey took the time to really understand what I needed. Viewings were easy to arrange and Zoey gave me plenty of info and, the time and space to look around properly. Thanks to the team who helped me with my offer and everything thereafter. I’d definitely recommend Cubitt and West Portsmouth.

Hayley Β· 27 October 2023

Agent replied Β· 26 October 2024

Hi Hayley, Thank you for leaving a review! We're really pleased to hear how amazing your experience with Zoey has been and how she took the time to fully understand your needs. Best wishes, Cubitt & West.

5/5

Trustpilot

This will be our second move and it has…

This will be our second move and it has been a far more pleasant experience with cuit and west. Our sales progressor Karen Fogarty has been so supportive and helpful and always been there when we need her and very efficient at sorting out any problems we've encountered. All the staff at our local branch have been very helpful and we've mainly delt with Angela Brett who has also been very efficient and helpful and has always made us feel confident that we are in good hands. It's been a long process as we've needed to get our lease extension before our sale. We would like to thank everyone at cubbit and west for there support and we will recommend them to anyone we know that is moving home.

Vincent Β· 27 April 2021

Agent replied Β· 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Julie Bramble in Southsea was a…

Julie Bramble in Southsea was a pleasure to deal with. When we asked for information or needed a question answered she was always there with a response or, if she didn’t know, she would find out for us as quickly as possible. Would highly recommend.

Mrs Β· 17 July 2024

Agent replied Β· 23 October 2024

Hello Janice,Thanks for your review, we're delighted you're happy with our service. We'll pass this on to Julie and the team!All the best, Cubitt & West

5/5

Trustpilot

Prompt, officiant amazing customer service

We are currently in the process of buying a house with Cubit & West and so far I cannot fault them. They are prompt, officiant and there customer service is outstanding. Yasmin Hadley has been fantastic and is an asset to the company.

Jennifer Β· 20 August 2024

Agent replied Β· 23 October 2024

Afternoon Jennifer,Thank you for your lovely review! We're delighted to hear that your experience with Cubitt & West has been so positive so far and we look forward to continuing to assist you with your home purchase.Best wishes, Cubitt & West

5/5

Trustpilot

Cubbit & west redhill branch..

Cubbit & west redhill branch... as this was going to be my first time selling a property i didn't know what to expect but picking up the phone and making that call to the team at Cubbit and west was a very good decision, I spoke to jayde who explained the process and from then onwards it was plain sailing right upto the day the contracts were exchanged. I would definitely recommend them..

C Β· 14 March 2026

5/5

Trustpilot

House purchase

We recently purchased two houses, one from Cubitt & West and one from another estate agency. My experience with Cubitt & West was a cut above the rest and a very different level of service. They were attentive, friendly and professional; I couldn’t have wished for a better experience. Through the whole process, Mo and Julie made sure I was happy with everything and helped enormously with communications between myself and the vendor. This experience has highlighted to me how important it is to find the right estate agent that’s not only attentive to the vendor but also prospective buyers to make the process a smooth transaction for both parties. On the day of completion, we happened to be away. Mo from Cubitt & West was kind enough to collect the keys and inspect the property for us. He also followed up with photos and arranged for his rental department to advertise the property. Marcus and Abbie phoned, clearly explained the process offering very competitive rates. Within four days, they found a great tenant. I couldn’t be more grateful for everyone’s exceptional customer services and hard work. I would highly recommend Cubitt & West for anyone looking to buy, sell or rent their property.

Anna-Maria Β· 22 April 2021

Agent replied Β· 23 October 2024

Good afternoon Anna-Maria,Thank-you for your glowing review of the Waterlooville office of Cubitt & West and in particular Mo & Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Outstanding, personable service

I just wanted to take a moment to thank the team at Cubitt and West (both Portsmouth and Southsea branches), particularly Zoe, for their OUTSTANDING customer service. Although I’ve only been speaking to Zoe for a week, she was personable, knowledgeable and an expert in her field. Her customer service was EXCEPTIONAL, with even beginning a conversation by asking how my hair was (as that was the last conversation we had). She knew exactly what houses I would like to see, was incredibly flexible and timely with her approach and had I not found this house, I know she would have found the one for me. Special thanks should also go to Becky, especially yesterday when Zoe and I kept missing each other. Well done to everyone at the office: you’re clearly a fantastic team and anyone looking to buy or sell should definitely reach out to you guys (even if you do change your non negotiables).

Gemma Β· 22 April 2021

Agent replied Β· 23 October 2024

Good afternoon Gemma,Thank-you for your glowing review of the Southsea & Portsmouth Lettings offices' of Cubitt & West and in particular Zoe & Becky. i will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

A great service and lovely staff!

I contacted Cubitt and West Southsea and spoke to Claire when we were having no luck what so ever finding a property and kept missing out on everything before even getting the opportunity to view. She arranged for us to have an appointment with the mortgage advisor they work alongside so we could be prioritised as "hot buyers". Other than for the sake of getting on the hot buyers list, I didn't think we needed this service but I'm so grateful Claire recommended it as Wayne the mortgage advisor has turned out to be so helpful that we have decided to continue with him over our initial advisor. Claire went out of her way to ensure we got early viewings on suitable properties and has just generally been lovely, sincere and reassuring. I have been so impressed with the service Cubitt and West offered and would have liked to buy with them but in the end the right property came up elsewhere. Would highly recommend them for fantastic service and staff that come across as trustworthy and personable.Thanks for all the help!

Al Β· 21 April 2021

Agent replied Β· 23 October 2024

Good afternoon,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Claire. i will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

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