Every review we hold for the Portishead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Woods and Taylor for all your help selling my late uncle's property. As we live in East Anglia, we were relying on the agents to go above and beyond and we were not disappointed. Every enquiry was answered quickly and professionally and always with a friendly call or email. Would recommend speaking to Woods if anyone is selling in the Clevedon area. Please thank your team for their help.
Peter · 6 July 2020
Agent replied · 6 July 2023
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
★★★★★ 2/5
GoogleA lot more extensive than any other estate agent used for our rentals, not transparent with fees, service was average to be honest, few mistakes along the way. Asked to be removed from their books in the end, thought as a repeat customer we would have has a better service.
R · 22 June 2023
Agent replied · 6 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylor and her team are a credit to Woods, nothing was too much trouble for them they are a cut above other local estate agents.
James · 7 July 2019
Agent replied · 6 July 2023
Thank you James for your great 5* review of Taylor at our local Wood Estate Agents.
Best wishes, Scott
★★★★★ 5/5
GoogleMy experience with Woods has been easy and pleasant throughout. Louise has kept me well informed during the rental process and everything has moved along quickly. I’ve been very happy working with them so far and to continue to have them as my estate agency. Thank you!
Charlotte · 24 August 2023
Agent replied · 29 August 2023
Wonderful to read such a great 5* review of our local team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleEmily was very helpful and professional. I strongly recommend it.
Simona
Simona · 6 July 2022
Agent replied · 6 July 2023
Thank you for your wonderful 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleChristine Tottle is an absolute legend. She's incredibly helpful and patient.
Adam · 6 July 2022
Agent replied · 6 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKristina and the team have all been very helpful and efficient with the letting of my property.
James · 6 July 2021
Agent replied · 6 July 2023
Thank you for your 5* review!
★★★★★ 5/5
GoogleKristina is the best agent we are moving into our new property today and the whole office has been spectacular ❤️
Petra · 6 July 2020
Agent replied · 6 July 2023
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
GoogleExcellent team. Chloe was extremely helpful and understanding. Thank you!
Posset · 6 July 2022
Agent replied · 6 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt is the first time that we rent by Real Estate, we did not know anything at all. From the first moment everyone has been very kind and provided complete information.
But it has been Emily, who has been in charge of solving all my doubts and answering my list of questions.
I highly recommend!
Many thanks!
Andrea · 6 July 2022
Agent replied · 6 July 2023
Thank you for your brilliant recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylor was fantastic from start to finish during my house purchase. Would not hesitate to recommend to any potential buyer or seller
Paula · 7 July 2019
Agent replied · 6 July 2023
Wonderful to see Paula that you have rated our local Woods Estate Agents team worthy of 5*'s! I would like to thank you for your kind words and will make sure our local team are made aware. Best wishes, Scott
★★★★★ 5/5
GoogleI am very happy with Chloe, she’s very resolutive and always replies fast to all the enquires and provides all the information and help needed.
I started renting with Woods Estate Agency due to Chloe’s exceptional diligence and trustworthiness, with no doubt the best estate agent I have treated with!
Yolanda · 2 March 2023
Agent replied · 31 May 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have used Woods Estate Agents (Portishead) for many years in the letting and ongoing management of my flat. The branch staff are always very polite, helpful, understanding and they provide good communication with regular updates to situations as required. I also extremely value the team making arrangements (on my behalf), to effect changes I require in a smooth and timely manner.PositiveResponsiveness
Matt · 26 August 2021
Agent replied · 6 July 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleChloe was very professional and helpful, thank you!
Dominic · 6 July 2022
Agent replied · 6 July 2023
Many thanks for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA rather whirlwind turnaround on our new flat was made so easy by the team at Woods. Joe, Louise & Christina in particular have all been a huge help. Highly recommend
Aiden · 27 May 2024
Agent replied · 25 August 2024
Thank you for your kind words, Aiden! We're thrilled to hear that Joe, Louise, and Christina made your experience with us a positive one. We appreciate your recommendation and are here to assist you with anything you may need in the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe experience with Woods has been easy and pleasant throughout. Louise has kept me well informed during the process of renting. Would highly recommend. Louise also clarified and answered any questions I've had quickly.
Monika · 28 March 2024
Agent replied · 25 August 2024
Many thanks Monika Swobodzinska for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI moved into my own place for the first time ever, and it's really all down to chloe as she helped me through the whole process when needed, so massive thank you chloe you couldn't have done more to help me I'm very grateful and keep doing what your doing
Johnny · 6 February 2023
Agent replied · 6 July 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service, thanks so so much to Woods portishead helping me get my house. As my case is very complicated and suddenly the second lockdown happened, everything was not going well. But Daniel, Mike, and Tim did all their best to help me, otherwise we might have lost our dream home. I cannot thanks them enough. I would recommend Woods to everyone.
Lily · 6 July 2021
Agent replied · 6 July 2023
Thank you for the wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmily helped me move flat finding me a lovely 2 bedroom super quickly, if I had any problems she was easy to reach and had the answers to any questions I had making her it a very painless process, I’d highly recommend and I’ll be coming back to look for my next place
Harrison · 9 October 2022
Agent replied · 6 July 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleCan’t fault the service! I have been dealing with Emily from the Portishead office on the search for a rental property. She has been professional, efficient and personable throughout. Emily makes you feel at ease through the whole process and now on my way to getting my new home thanks to her! Great job.PositiveProfessionalism
Kimberley · 26 August 2022
Agent replied · 6 July 2023
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleExtremely professional service from Taylor and Meg who went above and beyond to help us sell our late Aunts bungalow. We live at a distance and nothing was too much trouble. I would highly recommend Woods to anyone and am very grateful for their help and support
Barney · 1 May 2023
Agent replied · 31 May 2023
Thank you Barney for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleJust rented our new home through Woods in Portishead. Louise couldn’t have been more helpful throughout the process! Would definitely recommend them!
Rebecca · 11 October 2024
Agent replied · 23 October 2024
Thanks for the excellent 5* review and recommendation Rebecca! Thanks for your thoughtful comments about Louise and our Portishead team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was looking to find a bolt hole in Portishead and Kristina showed me a lovely property overlooking the estuary which I agreed to rent. More than anything her empathy and enthusiasm made the sale! Chris also had some input and I found him very helpful and courteous.
My experience with Woods was one of complete professionalism, but with common humanity which can be a rare commodity nowadays.
Ed · 7 July 2019
Agent replied · 6 July 2023
Dear Ed,
Thank you so much for such an awesome review for the Portishead branch of Woods Estate Agents. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Kristina, Chris and the entire team.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleMy previous tenancy was terminated somewhat unexpectedly, so only had a short time to find a new place to live. I had great help and advice from Woods in Portishead, particularly from Kristina and soon found a another apartment. Kristina negotiated an early release from my previous tenancy so that I could avoid duplicate rental payments in the same month. Great service and very happy with the new flat!
Tony · 7 July 2018
Agent replied · 6 July 2023
Hi Tony
Thank you for taking the time to leave this review. It is great that we managed to find you a property so quickly and provided a great level of customer service!
Kind regards, Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
