Trusted Agent profile · Portishead
★★★★★
517 reviews across 2 platforms
The Piazza, Portishead, BS20 7JN
Woods's office in Portishead, at The Piazza, is rated 4.7 out of 5 across 517 reviews on two platforms, including 514 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.
Tell us what you need and we'll put you in touch. Woods Portishead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Portishead.
The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Portishead office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely brilliant service. Massive thank-you to Emily. She has been super helpful and gone out of her way to make things easier for me throughout the whole process. Thanks to her we're now on our way to getting our new property. ThanksPositiveResponsiveness
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been renting from woods for the past few years and I have to say they are great doing their job. Emily have been a great agent. Always there to help and keep me updated!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleReceived very, very poor service by this company. This company used to manage the block of flats my mother in law lives in. I would never ever use any of their services. If I could give them 0 Stars I would.
Hi John, Please ask your mother in-law to contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleWe have rented a property through Woods for the last 2 years and I can honestly say they have been incredible. Always going the extra mile and the customer service is very good especially our contact Cristina at the Portishead office. What a life saver 😃😃😃👌👌 …
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleLouise support us a lot for the letting. She was keep updating the status. The service of Woods is great.
Thank you for your brilliant 5* review Addison. Kind regards, Lucy, Customer Relations.
5/5
GoogleChloe Worthington of Portishead branch of Woods is really good and professional, she went above and beyond to help me, and is really on top of the game. Highest praise to her, I hope she goes far in her career.
Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant service from Joe, he made the whole process very smooth and efficient. Thank you!
Many thanks Emma C for your excellent 5* review. Kind regards,
5/5
GoogleCouldn't fault the service so far in looking for a rental property. Chloe, based in Portishead, has been exceptionally helpful and easily contactable for all our queries. Made a stressful house search so much less overwhelming. Thank you!
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleWent with these guys to view and start renting our flat. Kristina showed us round and helped us with all our questions and paperwork, she was so lovely and helpful it made everything so much easier. She also managed to get us into the flat within 2 weeks! Incredible service, would definitely recommend :)
H Mary Thank you for leaving this review. I am delighted to hear that Kristina found you the ideal property to rent and I hope you are happy in the property for as long as you are there. Thank you for teh 5 stars and recommendation too! Kind regards, Chris
5/5
GoogleChloe assisted me and my girlfriend with finding a new house and the whole process couldn’t have been easier, she was a delight to have helping us and I will definitely recommend this agency to family and friends. Thanks!
Many thanks for your outstanding 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had the chance to work with Emily who was extremely helpful with us. She answered all the stupid questions we had and was very reassuring. We are very excited to move in our new place. Thanks a lot!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust secured a rental apartment with Chloe Worthington @ Woods Letting Agents, can't recommend her enough, very professional and efficient. Quick replies and very helpful advice given. Would recommend her to anyone looking in the rental market.PositiveProfessionalism
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleEmily has helped me with my move to Portishead. The whole process was smooth and she was always happy to answer my questions effectively and in a timely manner. I have no hesitation in recommending her. Thank you!
Thank you for your amazing comments, recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe recently started renting a new house through Woods in Portishead and couldn't recommend them enough. Beth in particular was extremely helpful and nothing was too much trouble, she made our move so much easier and stress free. Many thanks to all the team.
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleExtremely good experience in starting my letting process mediated by Woods Estate Agency, with Ishbellah being a true exemple of professionalism. Excellent communication and support with all the questions and doubts I had, leading to a very timely start of my tenancy!PositiveResponsiveness, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleFantastic experience. Thank you very much to Chloe who ensured our rental experience was smooth and easy. Chloe always answered any questions we had and was very helpful. I would highly recommend.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleEasy to contact and speak to, staff used their christian names which made conversations more relaxed. Kept us up to date with how our sale was going plus how our house purchase was progressing. Gave valuable information and could not fault them. Recommended.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
1/5
GooglePromised a phone call from the branch manager within the hour - 2 days' later still no phone call, no email, no acknowledgment. Very poor communication.
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleA very professional agency, with lovely staff. I have dealt primarily with Joe, Louise and Emily who have all been great throughout the process!
Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care
5/5
GoogleExcellent service and very responsive. We have been working with Chloe after finding a property that we like in Portishead, she has been very helpful and understanding. We can't wait to move in the new year
Thank you for your wonderful 5* review! I hope you have a great New Year! - Best wishes, Scott @ Customer Relations
5/5
GoogleDealt with woods with the purchase of my home. They were very helpful ,reliable and all round lovely to work with Thanks woods!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe've recently agreed to let a property and Chloe, our agent, has been INCREDIBLE. She's been really on it, very approachable and friendly and has kept us up to date every step of the way.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI came into the office and was enquiring rentals, i have never rented before. I was seen by Emily Smith who was very informative, professional and kind.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI had the pleasure of being in contact with Kristina in Portishead, she is certainly the most friendly and attentive estate agent myself and my parter have ever spoken to. She really went above and beyond. Thank you!PositiveResponsiveness, Quality, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Woods, Harbour Road won Platinum; Woods, Bradley Stoke won Gold.
Tell us what you need and we'll put you in touch. Woods Portishead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Portishead.
