Trusted Agent profile · Poole

Move On Poole reviews

4.5

★★★★★ Excellent

173 reviews across 2 platforms

420 Road, Branksome, Branksome Park, Poole, BH12 1DF

Move On's office in Poole, at 420 Road, is rated 4.5 out of 5 across 173 reviews on two platforms, including 163 Google reviews rated 4.4.

Google logo

4.4 / 5

163

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Poole office, from every platform, shown as written. First names only.

5/5

Google

They're a really helpful and courteous bunch. Beth and Jenny have both been massive stress-relievers with the processes and certainly made the most tedious part of property management (paperwork!) seem like a whoosh.

Mustafa · 10 April 2024

Agent replied · 11 June 2024

Dear Mustafa, thank you for your very kind words. Move On always aim to take the stress away from renting.

5/5

Google

Me and my partner moved into a flat found on Zoopla from move on rentals two weeks ago, couldn’t be happier the staff helped so much and a big thank you to Rhia Pardy for showing us around and making our new home a reality for us... keep up the good work guys!

Kaylee · 11 June 2019

5/5

Google

We desperately needed to find somewhere to live and move on have done exactly that. The process for moving in was dealt quickly and efficiently thanks to Kayley. She is very friendly , polite and is always happy to help with any questions we have. A brilliant asset to Move on sales and lettings.

Courtney · 11 June 2018

5/5

Google

Found the Move On team friendly, reliable and approachable. In particular Savannah was very good and never got tired of taking my calls with questions and having the answers. The speed with which they helped us sort out our new home and get the keys was brilliant. Would definitely move with them again.

Cindy · 11 June 2018

5/5

Facebook

I am a beneficiary of crypto currency investment, I have tried so many fake manager online it took me time to find the right online bitcoin trader I risked my $500 thinking it would not work, with no confidence I was so surprised when I checked my account and unbelievable I made a profit of $9,000 this is unbelievable I couldn't believe it myself all glory to God for bringing Mrs. Katie George, I really appreciate her. contact her via: Email: Katiegeorge.ck@gmail.com WhatsApp +1 224-423-5697

Mii · 27 January 2023

5/5

Google

With Move on and all process is explained clearly. All other formalities etc. is done in very professional and helpful manner. Special thanks to Savannah for all the help and effort that you have put into. I would recommend Move On to anyone looking to let a property in the Poole area.

Vipul · 11 June 2018

1/5

Google

Reading down the positive reviews I am incredulous it's as if they're discussing a completely different company. Worst experience with a lettings agent I have ever had from beginning to end. I would say avoid at all costs and avoid yourself catastrophic stress.

Stephanie · 10 June 2023

Agent replied · 11 June 2024

Dear Stephanie. I am very sorry to read your review. Please email me direct at sharon@moveon.biz with why you feel you were let down and I will personally look into this. Kind regards Sharon

5/5

Google

Service was quick and efficient from the first viewing right through to move in day. Kayley was on hand to answer our (numerous!) questions and always gave a prompt response. All the staff we have had dealings with have been polite, friendly and professional, wouldn’t hesitate to recommend.

Marie · 11 June 2019

5/5

Google

From the very beginning we felt in safe, professional hands. Everyone we dealt with was enthusiastic and wanting to get the best result for us the client. We were updated regularly on viewings and progress and advised according to the experience of the staff as to the best way forward. We achieved the best possible result and we cannot recommend highly enough. Thank you Move on!

Jane · 11 June 2016

Agent replied · 11 June 2024

Thank you Jane, I am so glad to read your positive comments. kindest regards Sharon Canning

5/5

Google

“Move On” are fantastic. Proactive, conscientious and providing an excellent service. I would highly recommend.

Jemma · 16 October 2024

Agent replied · 16 April 2026

hi Jemma, thank you so much for your review. We are really delighted at being able to find you an amazing tenant and we are looking forward to working with you. kindest regards Sharon

5/5

Google

I ' ve just rented a room trough Move On Sales and Lettings and my Propriety Consultant was Savannah Hunt , who is a very professional , communicativ and honest person .Everything went fast and easy , I would highly recommend her and Move On letting agency.

Rozalia · 11 June 2018

5/5

Google

“Move On” are fantastic. Proactive, conscientious and providing an excellent service. I would highly recommend.

Jemma · 1 October 2024

Agent replied · 22 October 2024

hi Jemma, thank you so much for your review. We are really delighted at being able to find you an amazing tenant and we are looking forward to working with you. kindest regards Sharon

5/5

Google

I cant recommend Move On highly enough. Their professional and thorough service and communication made finding my next move anxiety free and I felt looked after throughout the whole process. Thank you guys.

Tom · 13 October 2023

Agent replied · 11 June 2024

Thank you Tom for your kind words. We are glad your move was smooth.

1/5

Google

Poor service, messaged them via two websites they where advertising a property to rent on. No one got back to me chased them up to be told they would get back to me but no one did.

Ryan · 10 June 2023

Agent replied · 11 June 2024

Hi Ryan. I am sorry to hear you have not had a call back. We have had unprecedented high number of calls for properties. We will ring you tomorrow.

5/5

Google

Me and my wife and two kids have just moved into our new home, couldn’t fault move on at all great from start to finish. Thank you move on.

Pip · 12 November 2023

Agent replied · 11 June 2024

Hi Pip, thank you so much for your review. We love helping match great people with great homes. We wish you lots of lovely new memories. kind regards Sharon

5/5

Google

What a helpful bunch of people! Very supportive and patient during our process and nothing was too much trouble for them. 10/10 would recommend Move On to anyone!

Dominic · 12 November 2023

Agent replied · 11 June 2024

Hi Dominic, thank you for your review, we really do appreciate it and we are glad we were able to help you through the process. kind regards Move On

5/5

Google

Happy with the service all way around :-)

Jakub · 16 October 2024

Agent replied · 22 October 2024

Hi Jakub, Thank you for your review. We are looking forward to helping you in your new home. Kind regards Sharon

5/5

Google

My experience with MoveOn from the moment I called to check if a property is available (to which I was told it was not, and then recommended the perfect flat I am living in now) to the constant care and attention I have received since beginning my tenancy has been flawless, My viewing was dealt with by Adam who was very friendly, efficient and professional, the moving process was easy and professional (despite the difficulties with Lockdown and social distancing) and I would like to commend Tabitha above all else as she has been quick, kind and professional with the multitude of questions and concerns I have had along the way giving me complete confidence in their services, and the service does not end once the move is completed as she continues to help with every query I have had to the best of their ability in a very friendly and timely manner. I have had some very bad experiences with estate agents in the past with companies like House and Son yet with MoveOn there has not been a single thing I could complain about, I would highly recommend MoveOn as an estate agent.PositiveResponsiveness, Quality, Professionalism

Ryan · 10 June 2021

5/5

Google

Adam, the estate agent was fantastic!! He was incredibly upbeat and very helpful with all the questions that we've asked. Whenever we've had further queries we've emailed them and got a response either later that day or the following morning. All the women in the main office that we have also spoken to in person have been very friendly and so efficient!!! Everyone has been keeping us very safe with distancing and wearing masks too which is important for nowadays!!!PositiveResponsiveness, Quality, Professionalism

Shannon · 10 June 2021

5/5

Google

Adam was a massive help and couldn’t recommend move on rentals more! They were fast and efficient. Super happy in my new place, massive thanks to them!PositiveResponsiveness, Quality, Professionalism, Value

Helena · 26 August 2021

5/5

Google

A very good experience from Sharon showing me around to the lovely Jessica who went far and beyond to help nothing was too much effort to help me through the process a great team effort from move on !! Thanks

Stuart · 10 June 2022

Agent replied · 11 June 2024

Hi Stuart, thank you very much for your review! Wishing you the best of luck in your new home and if there's anything you need we are here to help!

5/5

Google

The service was great from start to finish. The Move-on team was friendly and professional, and they made the whole process very smooth and transparent.

Shyni · 13 October 2023

Agent replied · 11 June 2024

Hi Shyni, Thank you so much for your review, it means a lot to the Move On team. We will continue to support you throughout your stay in your new home.

5/5

Google

Very good service from Move On (especially Aimee), who were so helpful with all their assistance throughout the purchase of our first home. No query was ever any issue even when things started to look a little tricky!

Stephanie · 11 June 2018

5/5

Google

We would like to send our thanks to all the team at Move On, Jess in particular, for renting out our property. They are so professional and helpful. It has been a pleasure working with them. We highly recommend.PositiveProfessionalism

Shelly · 10 June 2022

Agent replied · 11 June 2024

Hi Shelly, thank you so much for your lovely review, it was a pleasure to work with you too. Best of luck with your property going forward!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Move On's Google reviews

Questions about Move On Poole

How many reviews does Move On Poole have?

Move On's Poole office has 173 reviews across two platforms: 163 on Google, 10 on Facebook.

What is Move On Poole's rating?

Move On Poole is rated 4.5 out of 5 across all 173 reviews, and 4.4 out of 5 on Google from 163 reviews.

Where is Move On's Poole office?

Move On Poole, 420 Road, Branksome, Branksome Park, Poole, BH12 1DF.

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