Trusted Agent profile · Poole, Dorset
Verified
★★★★★
361 reviews across 4 platforms
109 Commercial Rd, Parkstone, Poole, Dorset, BH14 0JD
Part of Martin & Co, see every office.
Martin & Co's office in Poole, Dorset, at 109 Commercial Rd, is rated 4.8 out of 5 across 361 reviews on four platforms, including 322 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
322
Reviews on Google
This office
27
Reviews on Facebook
This office
4
Reviews on View Agents
This office
8
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I put my flat on with Martin & co, the next day we had block viewings, and by the end of the day Martin & congas found me an excellent tenant. Sarah helped with ...Read all 3 from landlords
I have been a tenant in Martin and Co Poole for years and I have nothing but to say they have been amazing! They have a team who seem to actually care and are ...Read the review from tenants
At Martin & Co Poole we have been selling and letting properties within the town and surrounding areas since 2005. Our Poole born-and-bred Director Steve Ballam has over 14 years' experience in the property sector. And with his NFOPP qualification in Residential Letting & Property Management, he ensures that the very best advice and support is provided to his customers at all times. The coastal town of Poole is a highly desirable place to live with properties ranging from one-bedroom studio apartments to exclusive waterfront houses, complete with boat moorings. The team at Martin & Co has built up an enviable reputation for handling house sales and property lettings within Poole and the surrounding areas. Whether you're looking to sell or to buy a property, or you would like a free valuation, please contact one of our trusted team who will be happy to assist. For all property enquiries please call Martin & Co Poole on 01202 710171
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Poole office, from every platform, shown as written. First names only.
5/5
GoogleMartins Sales & Lettings of Poole. Very happy with Kayleigh and all staff at Martins. We appreciate their help in managing our properties. Long may it last. Thank you G&J
Dear Gary. Thank you for your kind comments and I will pass them onto Kayleigh and my other colleagues. We all look forward to providing you with an excellent service moving forwards. Kind regards Steve
5/5
GoogleWhen selling a property it can be a very harrowing time but Martins of Ashley Cross were exceptional. We had a few problems but Gale sorted everything out. All the staff were friendly and made us very welcome. Would not hesitate in recommending Martins of Ashley Cross, Poole.
Dear Susan and David I have passed on your thanks to Gail and I know she enjoyed working with you and was very pleased that we got the successful result in the end. Kind regards Steve and the team
5/5
GoogleAll staff very friendly, helpful and efficient especially Gale and Steve. Thanks to them my purchase was seamless and quick. I have dealt with a lot of agents in this area and by far Martin & Co have been the best. Highly recommend them for selling, buying and rental. Thank you Gail.
Thank you Zarin for leaving this review and we are all so pleased that everything went through smoothly for you. Best of luck with your new venture. Steve
5/5
GoogleMy husband and I recently purchased a property through Gail at Martin & Co. Gail remained a positive, professional and friendly presence throughout, keeping in regular contact with us and the other parties in the chain. We would recommend Gail to anyone wanting to sell their property and if you are purchasing like we were, you are in safe hands. Thank you very much Gail.
Thanks for your kind comments and I have passed this on to my colleague Gail who along with all of us in the office wish you all the best in your new home.
4/5
GoogleIt was a good experience overall, there was always someone to help when needed and I just felt listened to and supported.
Dear Mariam I am so glad that you had a positive experience with my colleagues and we all wish you the best moving forwards. Kind regards Steve
5/5
GoogleMartin & co came well recomended to me and are living up to my expectations. Admin is timely and in order. My tenants are happy which means as a landlord I'm happy
Dear Daniel Thank you for taking the time to leave your comments and we are very happy to be living up to your expectations and will continue to do so. Thanks again and kind regards Steve
5/5
GoogleGail has been fabulous at every step of the sale of our flat. She successfully secured the sale within 1 week of advertising and at full asking price. She was proactive in keeping in touch with the buyer and both sets of solicitors in order to ensure that completion happened as soon as possible. We highly recommend Gail and Martin & Co.
Dear Sarah and Ashley. Thanks for your kind words and glad everything went smoothly for you. We appreciate you letting us look after the rental of your property for over 10 years and finally selling it for you. Kind regards from the team at Martin & Co Poole.
5/5
GoogleWe are very pleased with Martin & Co, in particular we would recommend Gail Bond, who worked tirelessly to secure a rather difficult sale of an inherited property.
Dear Kay I am so glad that Gail managed to get the sale over the line in what turned out to be a marathon! We all wish you the best moving forwards and appreciate your business. Kind regards Steve
5/5
GoogleJust like to say Martins &CO Poole guided us through our letting over a number of years and were invaluable when we had a tenant who proved difficult at the end . Also were very efficient in selling our property with again guidance through each step .
Hi Michael, thank you for your business over the years and glad we got to a successful conclusion for you. Kind regards Steve and team.
5/5
GoogleGail and the Team acted for us on the Sale of our property. Gail was efficient, professional and went over and above to communicate and manage the chain until completion. I would highly recommend Martin & Co for their great service and commitment to their clients.
Dear Charlotte, thank you so much for taking the time to leave a review and I know Gail is very happy that everyone got there in the end! Steve
5/5
GoogleGail is a very professional and knowledgeable estate agent and we would recommend her any time. Always there to help at the end of the phone or email. Thank you Gail with the sale of our flat, there are not many estate agents around like you, unfortunately. Brilliant!
Hi Jacqui, thanks for your kind words and I know they are appreciated. Glad your sale has successfully exchanged and thanks for letting us manage the rental of it for the last 13 years. Kind regards, Steve
5/5
FacebookA huge thank you to Sarah Boddy who helped us through letting our first home together. Sarah made the whole process easy, efficient and very quick as we were in a position to move right away. I would highly recommend Martin & Co in Poole for all lettings and sales as all team members are friendly and personable on the telephone. Sarah also made getting our home feel very special -which it is indeed to us. Thank you from Jen and Duane
5/5
GoogleWe recently purchased a property from Martin & Co. Gail was super helpful from start to finish and very proactive. Thank you for all help
Dear Anna So glad that the purchase of your new home got there in the end and I know that Gail and all the team wish you all the best. Kind regards Steve
5/5
GoogleGood cominication, looking forward to work with this agency!
Dear Ugis Thanks for your kind comments and we are glad to be providing you with a good service. Kind regards Steve
5/5
GoogleGail has been fantastic with our purchase of a flat in Poole. She has gone above-and-beyond to help and has kept the purchase on track all the way. Fantastic service - thank you so much!
Hi Stuart Thank you very much for your comments and I know that Gail appreciates them as I think it was one of her more tricky ones! Kind regards Steve
5/5
GoogleGail has been absolutely fabulous in helping us with the purchase of our first home. She helped get our first offer accepted and was celebrating there with us every step of the way. Thank you so much, Gail, for all of your hard work!
Hi Amber, thanks for leaving a review and I know that Gail appreciates your kind words. We all wish you all the best in your first home. Steve, Gail and team.
4/5
GoogleGail was really friendly, and offered sound advice and knowledge, facilitating a quick sale. Also, really good at responding to communications. Thanks Gail.
Thanks Billy and glad everything went so well for you with the sale. Look forward to being of service again in the future. Kind regards Steve
5/5
GoogleThe team aim to deliver the best quality and always do. Sue Coombs provides an absolutely faultless service every time. She has been a fantastic point of contact since day 1, deals with any issues quickly, effectively, and without stress. I cannot recommend her enough; thank you Sue!PositiveProfessionalism
Dear Joe, very glad to hear that everything has gone so smoothly for you and I know Sue appreciates your comments. Best regards from Steve & team
5/5
GoogleMy experience of Martin & Co was very good from beginning to end. I dealt mostly with Gail who was always available to me and allowed me to visit the house I was buying quite a few times!! She was very quick to answer questions and get back to me. Altogether she calmed my stress throughout the whole process. We have kept in touch since.
Hi Alison Thanks so much for taking the time to leave your kind comments and I am glad that Gail was able to make the whole process less stressful. We all hope you enjoy your new home. Kind regards Steve
5/5
GoogleExcellent service on our house purchase with this company. Special Garry and Chloe been so helpful and very professional on all the process. .Thank you very much And definitely I would recommend.
Dear Paulo, We’re thrilled to hear about your positive experience with our service! Garry and Chloe are indeed valued members of our team, and we're glad they could assist you so effectively. Your recommendation means the world to us, and we look forward to serving you again in the future! Warm regards Steve and the Martin & Co Poole team
5/5
GoogleService was first class, Gail Bond is extremely hardworking and always has time to help. I would recommend Gail very highly. We had a tricky purchase and she pulled out every stop to ensure the sale went though. Very dedicated and also a very nice person.
Dear Steven Thank you for taking the time to make your comments and I know Gail will be really pleased she was able to be so helpful. Hopefully we can help you again soon. Kind regards, Steve.
5/5
GoogleRecently used Martin & Co to rent a flat. What a great experience. Not only are they highly efficient but also really nice people. Special thanks to Sarah, Oliver and Sue. Thank you Simon & Judith.
Great to hear that you had a good experience and we appreciate your comments. Hope everything continues in the same vein and you enjoy your new home. Kind regards, Steve
5/5
GoogleAll the letting team are very efficient , friendly and exceptionally professional. I would highly recommend Martin & Co.
Dear Carol I know the whole office appreciates your comments and the team have always enjoyed working with you and Paul. Kind regards Steve
5/5
GoogleGail Bond has been fantastically supportive throughout the long process of my recent flat sale, helping overcome all the hurdles along the way .
Thanks Miranda for leaving your thoughts and I know Gail was thrilled when the sale finally completed after a bit of a marathon down to a lease technicality. Good luck moving forwards. Kind regards Steve
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from landlords, rated 4.9 out of 5 on average. For example, Tom wrote: "I put my flat on with Martin & co, the next day we had block viewings, and by the end of the day Martin & congas found me an excellent tenant. Sarah helped with ..."
Yes. In The Trusted Agent 2026 awards: Martin & Co, Poole won Gold.
