Martin & Co Poole reviews

★★★★★ 5/5

Google

Gail Bond at Martin & Co Poole is simply fab! A really knowledgeable, organised and professional estate agent, who has answered questions quickly and honestly in person or via phone and email in relation to my property search and purchase - especially in what have been very challenging and busy times! Gail is the best agent that I have ever dealt with and I would 100% recommend her services for a future purchase or sale if you want calm, professional, reliable and honest service. Thank you Gail 😊

Sarah · 4 July 2022

★★★★★ 5/5

Google

Excellent is the only word to define Martin & Co. Having rented my property with them for almost 15years I am completely confident in recommending their service; which I have done many times. From the outset they have always been friendly, approachable, knowledgeable and will discuss and communicate with you, always making you assured of their abilities. Whilst everyone over the years in the office have been supportive, I would like to personally thank Sue for all her kindness and help and support; she is absolutely a great asset to Martin & Co. Thank you everyone Christine

Christine · 18 June 2022

★★★★★ 5/5

Google

Martin and Co in the person of Gail did a wonderful job selling my mother's house in Lower Parkstone. There were several difficult moments throughout the process that Gail handled with great diplomatic skill and perseverence. I would highly recommend Martin and Co as the estate agent of choice in the Lower Parkstone area.

Simon · 2 May 2024

★★★★★ 5/5

Google

I have been using Steve and his team for almost a year and i have nothing but great things to say about them. We were recommended to them and we are so pleased, they have helped get our rentals fully compliant with all the latest legislation all while making our existing tenants feel comfortable and secure. They are always helpful whenever i have any questions and nothing is too much trouble. Thanks Guys looking forward to working together for many years.

Matt · 5 January 2022

★★★★★ 5/5

Google

Gail was absolutely fabulous and couldn't have done more to help us with our move. She was constantly one step ahead and really helpful with all our questions, queries and numerous visits to the property. When she was out other members of the team were also great, calling back when they said they would, taking charge and really keeping on top of everything. Would definitely recommend!

Lauren · 18 June 2023

★★★★★ 5/5

Google

I have found the staff at Martin & Co to be very nice people who do their job well, every time I talk with them. They have been so helpful, (especially Tim Bond recently), and they are very professional. They have developed very good relationships with both landlord and tenant and I totally recommend them.

Arabella · 23 February 2024

★★★★★ 5/5

Google

I have been a client of Martin & Co Poole Lettings for just under 5 years now, and am very happy with the service they provide. All issues I report or that require a follow up in terms of the rental are always addressed as soon as possible. Contract renewal has also been an easy process to follow, and any questions or concerns that I have raised regarding the wording of the contract has always been explained or clarified. Thank you.

Ian · 14 February 2025

★★★★★ 5/5

Google

I don't have a bad word to say about my experience with martin&co! Gail has been amazing, it is my first time selling a property and she has answered every question and made the whole process almost stressless! I really feel like Gail has been as passionate about my flat as I am, she has kept me updated every step of the way and has been very respectful of my working commitments with no phone access, keeping in touch via email. I highly recommend Gail to anybody thinking of selling a property in the area! Thankyou for working so hard on my behalf.

Emma · 5 August 2021

★★★★★ 5/5

Google

It was a great experience working with Martin& CO of renting out the first house here. Friendly, efficient and hassle free documentations and special thanks to Tim who helped through out the process and great service provided. Surely gonna recommend your company to anyone who is looking for a property. All the best!

Amali · 2 March 2024

★★★★★ 5/5

Google

Nicky Jackson always goes out of her way to be helpful. She is prompt and efficient and quickly solves the problems which arise from time to time, She also has a nice sense of humour and I enjoy dealing with her!

Reggie · 13 March 2026

★★★★★ 5/5

Google

An update nearly two years later this is still the best agent I’ve rented with they are always kinds with my requests responsive and even asked when i prematurely wanted to see if i could renew my tenancy come may 2025 and it’s a yes - great company :) Awesome customer service and kindness from start to finish always very responsive to all my many questions - always receiving an answer in the same day sometimes minutes later - special thanks goes to Oliver and Sarah - best agents I’ve had in the over ten years of renting in the area by far the best above all other previous agents Thank you

Sophie · 5 February 2025

★★★★★ 5/5

Google

I don't have a bad word to say about my experience with martin&co! Gail has been amazing, it is my first time selling a property and she has answered every question and made the whole process almost stressless! I really feel like Gail has been as passionate about my flat as I am, she has kept me updated every step of the way and has been very respectful of my working commitments with no phone access, keeping in touch via email. I highly recommend Gail to anybody thinking of selling a property in the area! Thankyou for working so hard on my behalf.PositiveResponsiveness, Professionalism

Emma · 14 June 2021

★★★★★ 5/5

Google

I would highly recommend Gail and the team at Martin & Co. I first went to them to rent my property out and they quickly found a tenant for men where others had struggled. When I decided to sell, Gail and Sue were excellent, they talked me through my options and supported me to get the flat onto the market. Throughout the sale Gail has been open and honest no matter whether its good news or constructive feedback. To me trust and honesty is the number one thing I look for and Gail really delivers on that front.PositiveProfessionalism

Michael · 14 June 2021

★★★★★ 5/5

Google

The Team at Martin & Co in Parkstone are friendly, approachable and professional. Their expertise and approach provides us with a great service for a reasonable cost. They keep up to date with everything needed to meet regulations and …

Lorette · 13 March 2026

★★★★★ 5/5

Google

AMAZING SERVICE, recently purchased our home, Gail was our estate agent for our purchase, I can not fault her service, she was continuously available for support and helped to move along our chain. Also can not fault the team around Gail also, the few dealings I had with the rest of the team were always dealt with professionally and great service

Darren · 23 July 2023

★★★★★ 5/5

Google

Gail has gone above and beyond during an extraordinary time. As Covid-19 ravaged the country and in lockdown Gail was working hard doing admin and preparation so we were completely ready. We gave Gail our list of wants and she gave us promises on which she delivered 100%. Within a few days after restrictions were eased Gail was on the case and we had 23 first class pictures of our property, a brochure was made and we were a premium ad on Rightmove. Gail's expertise was tested when she advised us to raise our asking price but within a few days we had a viewing which became an offer. Gail stayed in constant contact with updates and all our questions answered immediately. Gail is a credit to Martin & Co and in a trade which doesn't always get a good reputation she is a shining star. Highly recommend.

Keith · 28 November 2020

★★★★★ 5/5

Google

Gail Bond at Martin & Co has been fantastic during my sale. It's been 3rd time lucky selling a flat during the regulation changes around tall buildings. However, Gail has persevered and pushed buyers, brokers and solicitors along to get a sale across the line. I can't recommend Gail highly enough.

Matt · 9 February 2024

★★★★★ 4/5

Google

Sue, Sarah and the team at Martin and Co Poole gave us several years of very reliable service and helped restore our faith and confidence after a poor experience with another local agent. When it came to selling recently Gail gave us 5 star service and was absolutely on the ball the whole way through. We would have no reservations in recommending the team for lettings and sales. Jacqui

Jacqui · 5 August 2022

★★★★★ 5/5

Google

I have been dealing with Molly and then Sarah and can only say how supportive and professional they have been throughout the whole application process. Having dealt with a number of agencies their customer service was exceptional.

Tom · 13 March 2026

★★★★★ 5/5

Facebook

Three years ago, my family and I were in the process of moving. Like so many, we made the usual searches on line. We found a couple of possible places to live. One was held by Martin and Co. From the very onset, all involved bent over backwards to accommodate our needs. During our time here, any problems arising (miner plumbing issues) have been dealt with in a matter of days (not weeks). Any time we have had to phone or contact during this time, the staff are Always more than happy to help. I could regale you with a dozen "Oh my Gosh, they're amazing" stories, yet do not wish to go on. This Much I will say... They truly are an awesome team. Thank you.. Jc and Family. X

Jonny · 10 March 2020

★★★★★ 5/5

Google

I have found the staff at Martin & Co to be very kind people who do their job very professionally, any time I talk with them. They have been so helpful, and kind (especially Kirsty Mckeon). I totally recommend them. Thank you Martin & Co team.

Songül · 29 March 2024

★★★★★ 5/5

Google

My husband and I have recently moved and from start to finish Giles was so helpful! No question was too small, he really helped make the whole process so smooth and seamless. We are very grateful for all his help!

Maisie · 7 July 2024

★★★★★ 2/5

Google

As listening to people this attribute to this type biseness is Crucial . I do not know. how in the hell it's still turning a penny I know who side your working for those who suck the blood of those who are most at risk in society people in disgusting multiple occupancy 6 people to a 2 floor building I asked a small thing to protect my mum who is very unwell I was ignored consequently I a furious

Mark · 27 November 2025

★★★★★ 5/5

Google

What can I say, the team at poole are simply incredible! We were let down by another agency less than a week before we were due to move into our rental property. And Martin & co literally were our lifesavers! They booked our viewing swiftly around my busy schedule and incredibly got both our new home and referencing done in time for us to collect keys. I’m so utterly grateful. Best agency I’ve ever used, and would highly recommend. Attention to detail, exceptional customer service. Special mentions to Sue, Caroline, Hayley and the business owner Steve. You’ve got an awesome team, and I will be pointing my friends, colleagues and family in your direction if they’re looking to buy, sell, rent or let. Hayley made the move in appointment exceptionally easy and again at a time to suit us, she was friendly, helpful and nothing was too much trouble. Thank you for going over and above to find us our beautiful new home. I can’t thank you enough!

Aimee · 5 July 2019