Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been using Martin & Co as our Letting Agents for several years now. Sue especially is extremely professional & personable and has enabled us to have some really good tenants. She is a great asset to the company. They are up to date on the latest legislation and are always prepared to offer advice when needed.PositiveResponsiveness, Professionalism
Geoff · 25 June 2022
Agent replied · 24 June 2024
Nice to hear from you Geoff and so pleased that you are happy with our services and specially Sue. Kind regards, Steve.
★★★★★ 5/5
GoogleI have been with Martin & Co for three years, and they have been amazing. Very responsive and supportive. They provide a real personal service and genuinely care that your experience as a tenant is positive and hassle-free. I can't recommend them enough!!! Thank you.
F · 29 September 2023
Agent replied · 29 September 2023
Hi Faisil
Thanks for taking the time to leave us a review and it has been a pleasure working with you over the last 3 years. Everyone in the office wishes you the best going forwards.
Kind regards
Steve
★★★★★ 5/5
GoogleRented out my property with Martin and Co for the last 5 years, never an issue, always prompt, courteous and polite. Great communication too. Highly recommend.
Simon · 3 October 2024
Agent replied · 4 October 2024
Dear Simon, Thank you for your glowing review and for trusting us with your property over the last five years. We are thrilled to hear about your positive experience and are proud to have served you with the promptness, courtesy, and great communication you deserve. Your recommendation means the world to us and we wish you all the best for the future.
Kind regards
Steve
★★★★★ 5/5
GoogleAlways polite and welcoming. Sarah is always on hand to help.
Lee · 9 June 2022
Agent replied
Thanks Lee and always glad to hear we can help. Kind regards, Steve
★★★★★ 5/5
GoogleVery professional service and always on top of things. I would highly recommend them as a landlord.
Ali · 5 February 2025
Agent replied · 18 January 2025
Dear Mr Al-Aboosi
We all appreciate your kind words and that we have provided you with a good service. Look forward to meeting your expectations moving forwards.
Kind regards
Steve
★★★★★ 5/5
GoogleReally pleased with the service levels I receive from Martin & Co in Poole. They are reliable, professional and a pleasure to deal with. Would fully recommend them to any landlords looking for 5 star service.
Lawrence · 3 April 2024
Agent replied · 8 April 2024
Dear Lawrence
Glad to hear that everything is going well for you and look forward to working with you moving forwards.
Kind regards
Steve
★★★★★ 5/5
GoogleWe are very glad that we have bought through Martin & Co. Our special thanks goes to Gail Bond who made our dream come true as easily as she could. She was always accessible and made sure that everything goes according to plans.
Boulos · 21 September 2023
Agent replied · 22 September 2023
Dear Boulos
I know that Gail and the team are thrilled that everything went so smoothly for you and we all wish you the best in your new home.
Kind regards
Steve
★★★★★ 5/5
GoogleI have been using Martin & Co as letting agents for my property for about 10 years and have always been extremely impressed with their professionalism. I have no hesitation recommending their services.
Ayla · 23 April 2024
Agent replied · 24 April 2024
Dear Ayla
We really apprecuiate your comments and are glad that you have been impressed with our service. It has been a pleasure working with you and we wish you all the best.
Kind regards
Steve
★★★★★ 5/5
GoogleRenting out a local flat since 2013, we are very happy with the excellent service provided. In particular Maggie, the property manager has proved a friendly and approachable contact. She has given us lots of practical advice and organised any maintenance/repair work promptly and at a reasonable cost. No hesitation in recommending them.
Steve · 29 July 2019
★★★★★ 5/5
GoogleWe recently bought our first family home; we had a great experience dealing with Gail, who was warm and friendly, as well as proactive - she communicated with all relevant parties when required and came back to us promptly. An overall very pleasant experience and we thank the company for all their efforts.
Maria · 31 August 2022
Agent replied
Hi Maria, thanks for leaving us a review and we are all glad that you are now settled in your new home and I will pass on your appreciation to Gail.
Kind regards, Steve
★★★★★ 5/5
GoogleI can strongly recommend Martin & Co - they looked after our house sale and were brilliant!
From the start, gave us great service that feels very personal. Responsive on all communications and kept up informed throughout the whole process, from marketing our house to completion.
I would use them again without question over the larger estate agents in the area.PositiveResponsiveness
Clara · 14 June 2021
Agent replied · 13 June 2024
Thanks Clara for taking the time to leave a review and I know Gail appreciates it very much. Glad it all went so well for you. Steve
★★★★★ 5/5
GoogleVery good service with an outstanding prompt response. Their amazing team support is always appreciated 👏.. …
Yahya · 4 December 2024
Agent replied · 4 December 2024
Dear Mr & Mrs Alamari
Thank you for your very kind comments and it has always been a pleasure working with you.
Kind regards
Steve
★★★★★ 5/5
GoogleHaving lived in a property managed by Martin and Co for around a year, so far so good. If I've had any issues or concerns, they've been quick to deal with them.
Callan · 20 February 2024
Agent replied · 23 February 2024
Thanks Callan and we look forward to continuing to look after you in your home.
Kind regards, Steve
★★★★★ 5/5
GoogleSteve Ballam's team at Martin & Co (Poole) provide a five star customer service.
Whilst Maggie provides excellent and direct day-to-day key account management, Sarah, Caroline, Victoria, Kayleigh and Gail all combine seamlessly to deliver a unique and comprehensive property letting service.
Steve's team are knowledgeable, enthusiastic and fun to work with.
Derek · 14 July 2017
★★★★★ 5/5
GoogleI have used Martin & Co for both selling and Letting and have been seriously impressed with their professional service and ‘can do’ attitude. Nothing is too much trouble, communication is prompt, friendly and specific. I recommend their services wholeheartedly. Gail Bond in particular deserves recognition for her incredible attitude and support during what can be a very stressful time. Well done.
Philippa · 5 August 2020
Agent replied
Dear Philippa, thank you for taking the time to leave your much appreciated review and we are obviously glad we could help. Will pass on your thanks to Gail in particular.
★★★★★ 5/5
GoogleI have been using Martin and Co to manage my rental property and I would fully recommend them. They provide a professional and efficient service from the start and throughout the rental term.
Mark · 17 January 2024
Agent replied · 18 January 2024
Dear Mark, thank you for taking the time to leave a review and I am glad that everything has gone so well for you.
Kind regards, Steve
★★★★★ 5/5
GoogleMartin & Co have managed my rental for years now and very happy with the service - makes renting very easy
Julia · 15 August 2024
Agent replied · 17 August 2024
Dear Julia
So glad you have had a positive experience and it has been a pleasure working with you over the years.
Kind regards
Steve
★★★★★ 5/5
FacebookEveryone is very professional, helpful, friendly and effective especially Gale. I have dealt with a few agents recently and I can honestly say that Martin & Co are by far the most efficient
Zarin · 5 September 2022
★★★★★ 5/5
View AgentsExcellent efficient service
I put my flat on with Martin & co, the next day we had block viewings, and by the end of the day Martin & congas found me an excellent tenant. Sarah helped with all documents and it was an efficient smooth friendly process.
I highly recommend using Steven and his staff.
Thank you All again.
Tom · 26 August 2021
Agent replied · 26 August 2021
Thanks Tom and we are all glad it went so quickly and smoothly for you.
★★★★★ 5/5
GoogleMartin & Co. Poole managed my property for over 10 years. The team was professional and approachable.
I approached their sales team to help sell my property. I was kept informed of the process from finding a buyer to completing the sale.
Thank you
Austin · 6 December 2022
Agent replied
Dear Austin, thanks you for your kind review and we are all glad that everything has gone so well for you and we enjoyed working with you over the years. Best wishes Steve and the team.
★★★★★ 5/5
GoogleGail and the team did a fantastic job in the sale of our property. She was on top of the chain all the way through and ensured everybody did their part on time and to schedule. I cannot recommend the team there enough.
Paul · 29 July 2019
★★★★★ 5/5
GoogleA very professional, efficient and friendly service in the renewal of the tenancy agreement for our property. We are grateful.
Andrew · 10 June 2024
Agent replied · 14 June 2024
Dear Andrew
It has been a pleasure dealing with you and Shiobain over all these years and we appreciate your kind comments.
Kind regards
Steve
★★★★★ 5/5
GoogleThe Martin & Co team in Parkstone are second to none. Over 7yrs I have experienced excellent customer care from the whole team ,(as a landlord). More recently Gail & Sue have worked hard to ensure my property was sold in record time. Excellent customer care. I would recommend this thoroughly professional & knowledgable team every time. Grace W.
Grace · 5 July 2019
Agent replied
Thanks you so much Grace and it has been a pleasure working with you over the last 7 years. Good luck with moving forward.
★★★★★ 5/5
GoogleWe have had a truly professional and positive experience with this company. We have rented out our house with Martin&Co for over 4 year, any issues have been dealt with in an effective and timely manner. Thank you to everyone in the office for all your help.
James · 25 April 2022
Agent replied
Hi James. We are very happy that everything has gone so smoothly for you and appreciate your kind remarks. Steve
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
