Trusted Agent profile · Poole, Dorset
Verified
★★★★★
333 reviews across 4 platforms
109 Commercial Rd, Parkstone, Poole, Dorset, BH14 0JD
Part of Martin & Co, see every office.
Martin & Co's office in Poole, Dorset, at 109 Commercial Rd, is rated 4.8 out of 5 across 333 reviews on four platforms, including 294 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
294
Reviews on Google
This office
27
Reviews on Facebook
This office
4
Reviews on View Agents
This office
8
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I put my flat on with Martin & co, the next day we had block viewings, and by the end of the day Martin & congas found me an excellent tenant. Sarah helped with ...Read all 3 from landlords
I have been a tenant in Martin and Co Poole for years and I have nothing but to say they have been amazing! They have a team who seem to actually care and are ...Read the review from tenants
At Martin & Co Poole we have been selling and letting properties within the town and surrounding areas since 2005. Our Poole born-and-bred Director Steve Ballam has over 14 years' experience in the property sector. And with his NFOPP qualification in Residential Letting & Property Management, he ensures that the very best advice and support is provided to his customers at all times. The coastal town of Poole is a highly desirable place to live with properties ranging from one-bedroom studio apartments to exclusive waterfront houses, complete with boat moorings. The team at Martin & Co has built up an enviable reputation for handling house sales and property lettings within Poole and the surrounding areas. Whether you're looking to sell or to buy a property, or you would like a free valuation, please contact one of our trusted team who will be happy to assist. For all property enquiries please call Martin & Co Poole on 01202 710171
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Poole office, from every platform, shown as written. First names only.
5/5
GoogleThe team at Martin & Co, Poole have found me some great tenants over the years and are that nice balance between friendly, local and professional. I strongly recommend them. Other reviews below seem unfair as the girls always let me know if my properties require any work or have any problems that I need to rectify.
5/5
GoogleThis is our first time renting and I am so happy with the help and information given by the agents, within the first week we had a couple of problems and they were very quick on sending help, very quick with all the processing and paperwork. Very very pleased with our first move.
5/5
GoogleAlways amazing service. Have bought and rented through property and would recommend the entire team
Thanks Adrian we really appreciate your comments. Steve and the team.
5/5
FacebookIncredible service from this company They definitely go the extra mile You would be crazy not to use themSteve is very efficient and helpful as are the other staff members
5/5
GoogleGail at Martin & Co is very proactive and Tenacious, and she communicated well .
Thanks for your comments Mike and you got there in the end! Hope you enjoy your new home. Kind regards Gail, Steve and team.
5/5
GoogleExcellent service from a great team in the Poole office. Wouldn’t hesitate to recommend or use again.
Thank you for your kind review and we are glad everything went well for you.
1/5
GoogleAvoid as a landlord and as tenants, unprofessional
Dear Rhe__. Unfortunately we had to bring to your attention complaints from other residents and the block managers on numerous occasions, one of which culminated in the Police being involved and we have always acted professionally when dealing with the numerous issues raised. Consequently your review is totally at odds with the over 100, 5 * reviews we have.
5/5
GoogleRecently sold a letting property for me. Fast, efficient with no time wasters. Excellent advice on preparing the property for viewing.I felt at all times that I was in control and kept well informed.They were acting in my best interest at all times. Very happy with the result.
5/5
GoogleJust moved on after being a tennent for 5 years, friendly staff and very helpful.
Thanks Gary, everyone in the office enjoyed dealing with you and wish you good luck with the future.
5/5
GoogleI have been renting with Martin and Co for three months now, and I am the happiest of tenants. Their fast and efficient service is unrivaled, and both Sarah and Maggie are wonderful agents! Thanks for giving me and my kids the perfect home. Regards, Antonella Buckler
5/5
GoogleVery helpful staff and a good service all in all
Thanks Stuart and always here for you.
5/5
GoogleI have been a landlord, using Martin & co since 2006. I dont know how I would have managed without them. They have always gone that little bit further to keep my tenants and my self happy. Happy Tenants = happy landlord. I highly recomend them.
5/5
GoogleFriendly Staff, affordable fees and a brilliant service throughout. 5*
Thanks Fly High we're glad you enjoyed the experience.
5/5
GoogleSarah at Martin and co helped me find some where for my mum and dad to live when they relocated to Poole! I found her to be extremely helpful and the process was quick and trouble free. Thank you so much.
5/5
GoogleVery helpful from start to finish with our rental. Can't fault their helpfulness with getting problems sorted out within our flat and their promptness. Extremely friendly bunch would recommend them to anyone looking to rent a property
5/5
Googlefriendly and smiley staff
Thanks Svetoslav glad you think so :)
5/5
GoogleGood agency.
Hi Sigitas Glad to hear you think so and hope all continues in the same vein for you and your property. Kind regards Steve
5/5
GoogleGreat Agents. We had a smooth Tenancy, no complaints, they all dealt with our queries quickly and professionally, anything wrong was dealt with asap, and checkout from the property was quick and swift. highly recommend.
1/5
GoogleAwful estate agents. Never sorted any problems. Rubbish communication. Mold ridden house which nothing was done about and left my children Ill for months. Now some poor other person is in there. Painting over the problems!!!!!!
5/5
GoogleMartin & Co Poole have looked after the rental of my property for 3 years. Always professional and responsive. Maggie & colleagues always quick, and efficient on the few occasions when something has gone wrong. Fantastic.
5/5
GoogleVery helpful service, friendly and efficient. I have just sold my rental property but am appreciative of the peace of mind that they gave me in looking after it so well
5/5
GoogleCannot fault the team at Martin & Co. They always respond straight away to any issues and resolve them in a timely manner. The team are always very friendly and approachable.
5/5
GoogleSince day one,until now- almost four years on the team is doing all they can to make our rental experience smooth.Great communication,speed of service friendly and approachable staff.
5/5
GoogleReally friendly and professional staff. They got to know us personally so the house search could be suited our needs. I would recommend them to anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Poole office has 333 reviews across four platforms: 294 on Google, 27 on Facebook, 4 on View Agents, 8 on Trustpilot.
Martin & Co Poole is rated 4.8 out of 5 across all 333 reviews, and 4.8 out of 5 on Google from 294 reviews.
3 reviews from landlords, rated 4.9 out of 5 on average. For example, Tom wrote: "I put my flat on with Martin & co, the next day we had block viewings, and by the end of the day Martin & congas found me an excellent tenant. Sarah helped with ..."
Yes. In The Trusted Agent 2026 awards: Martin & Co, Poole won Gold.
Martin & Co Poole, 109 Commercial Rd, Parkstone, Poole, Dorset, BH14 0JD.
