Every review we hold for the Poole office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleWe just had our keys for our new property and we canβt find enough words to thank Ash ( from link homes) for being such great and helpful person. No matter what day and when we needed support they were always available. Thank you so much for your full support and assistance. Will be definitely recommending for everyone.
Dosty Β· 10 April 2024
β
β
β
β
β
5/5
GoogleBuying our first home has been a delight with Ash and the team over at link homes. With excellent communication from the first viewing to closing we never once felt like we were left in the dark or trying to figure things out on our own. Highly recommend them to anyone looking to buy a home :)
Ethan Β· 10 April 2024
β
β
β
β
β
5/5
GoogleCan't speak highly enough of Loyd and the team at Link Homes. We initially used one of the largest agents in the area, who failed to organise many viewings or provide any sort of service to us. Link Homes couldn't be further from that!
Loyd went above and beyond to organise high quality pictures and getting viewings booked around our working patterns carefully adhering to COVID regulations.
When we eventually received offers he provided his genuine professional opinion to ensure we went with the right buyer and was in constant contact with us throughout the process to make it as painless as it could possibly be. Made our life so much easier and we are now finally in our new home, will definitely be using them again in the future.
Harry Β· 10 June 2022
β
β
β
β
β
5/5
GoogleAbsolutely professional service, we were completely satisfied with Jack from the very fiest minute. He dealt with our sale and purchase, answered all our queries and questions within 1 hour, even out of office times. We asked him to suggest surveyor, mortgage advisor and solicitor, and all of them were very good, quick responding and very good at tgeir job, so do not hesitate to ask Jack if you need any help to find good professionals.
We could feel that this business is his baby, looked after us with such a passion you possibly cannot get from big firms.
We cannot enough thanks for yoir hard work and patience, and for everything. Thank you Jack, Thank you Link HomesPositiveResponsiveness, Quality, Professionalism, Value
Csaba Β· 10 June 2022
β
β
β
β
β
5/5
GoogleWell what can I say about Jack and Loyd at Link Homes that hasn't already been said in every other review? Well nothing really but to add to that they have been absolutely fantastic in the who process from start to finish! There was never anything too big or small that couldn't be sorted and quickly. If you are either buying or selling these are the guys to speak too! I can't thank them enough for the help and support throughout the whole process. If you want to sell then get these guys in. To summarise thank you so much Jack and Loyd for all your help and you are indeed highly regarded and recommended in my book!
Scott Β· 10 June 2022
β
β
β
β
β
5/5
GoogleWith link homes we got the best customer service you can get, superquick responses to any query, they are extremely thoughtful and they are effective and professional and thats crucial when you are purchasing a property. Jack is amazing and we are so grateful to him and to link homes for being on top of every single step of the process, gave us the best advise and look for our interests and treat the whole purchase deal with some much attention to detail and care. 100% recommendable
Javier Β· 10 June 2022
β
β
β
β
β
5/5
GoogleLloyd was amazing from start to finish. We asked to view the property which he sorted out and made it easy for us as we had a distance to travel. Once we offered on the property he kept us in the loop at all times and chased the solicitors and seller for us in order that we could complete within the timescales we needed to. Can not thank him enough!! My daughter is now in her new property and Lloyd has stayed in touch to see how things are going. Amazing service thankyou xx
Tom Β· 10 June 2022
β
β
β
β
β
5/5
GoogleI cannot recommend Links Homes enough. Loyd really did look after us, keeping us informed and updated throughout the process, he really went out of his way to ensure we had a stress-free time with purchasing our first home! As first-time buyers, we had plenty of questions and worries, but Loyd patiently answered our queries quickly and chased up solicitors on our behalf. I wouldn't hesitate to recommend Links Homes to anyone looking to sell or buy, thank you for your outstanding service! ππ
Amy Β· 10 June 2022
β
β
β
β
β
5/5
GoogleJack sold our family home in Parkstone 3 years ago.
When my mum died in February 2021, there was only one estate agent I considered going to, Jack from Link Homes.
Jack knows about selling houses, but he knows far more than that. He understood that this bungalow was our family's home since 1974. He knew that it was the only home my disabled brother knew for the last 40 years. His sensitive dealing with all members of our family was beyond exceptional.
It is very rare to find such a trustworthy and hard working estate agent.
Jack deserves every single 5 star rating he gets.
Our process through probate was far from straightforward but Jack was helpful, professional and nothing was ever too much bother.
Jack is exceptional.. He's my absolute 'go to' Estate Agent.
Jude Β· 10 June 2022
β
β
β
β
β
5/5
GoogleWe were recommended Linkhomes to sell our flat by a friend, who was also recommended them by one of their friends. In turn, we have carried on the good faith by recommending them to some more of our friends, who have just agreed to sell with these guys. I think that speaks for itself. But if it doesn't...
I can't fault Lloyd or Jack. We not only sold our flat with them, but we ended up buying our next place with them too. Their communication with us throughout this whole process was 10/10 - which in this crazy market is amazing. They updated us every step and never went silent on us. They helped with any solicitor questions we had, and they did a lot of chasing to take any pressure off us. We just exchanged contracts yesterday so looking forward to the move. By the end of this process, Lloyd and Jack felt more like friends than just 'our estate agents'. Two very genuine, and nice guys with incredible work ethic. I wish them all the best in their future with Linkhomes and I have no doubt they will change the way in which 'estate agenting' is done and become the leader in their field. Thank you to the Linkhomes team!
Briony Β· 10 June 2022
β
β
β
β
β
5/5
GoogleJack Holland of Link Homes Estate Agents was recommended to me by a neighbour.
We met at the property sometime before it was ready for sale and he said it was a very desirable property in an in-demand area and should sell very quickly
From that point on, he made sure that everything was in place and ready to go the moment we decided to go to market.
We prepared the flat for viewing and mutually agreed a price. The flat went on the market on the Wednesday. He showed potential buyers around on the Saturday and called me Monday with an offer. Asking price. Cash buyer.
Solicitors were engaged and Jack was proactive from the word go. Prompting solicitors for responses and keeping me continuously up to date with the state of play. He pushed for an exchange date which the solicitors met and then a quick completion.
My experience with Jack has been thoroughly stress free. I feel that he was eager to complete the deal. He is friendly, personable and the amount of contact with me via texts and emails was appropriate. I never had to ask him what was happening as he would always keep me up to date.
If you're ever lucky enough to get to sell a property with Jack I know during the whole process you will feel like he is on your side.PositiveResponsiveness, Quality, Professionalism, Value
Joe Β· 10 June 2022
β
β
β
β
β
5/5
GoogleExcellent Estate Agent! Jack is polite, professional, responsive and personable. We've met quite a few estate agents and you definitely get the feeling that they just want the sale and that's it, they don't take into account the people behind it. Jack definitely cares for the clients and not just the sale and frequently went above and beyond what a estate agent is expected to do. Jack was brilliant throughout the buying and selling process and keeping all parties informed on progression whilst managing expectations. I couldn't recommend Jack and his team enough.PositiveResponsiveness, Quality, Professionalism, Value
Lee Β· 10 June 2022
β
β
β
β
β
5/5
GoogleAs first time buyers, the service we received from Jack was excellent from beginning to end. Jack was incredibly professional and supportive throughout the process of buying our first home and always kept us up to date with what was happening. We feel that Jack went above and beyond to ensure that we secured the property that we loved and he was always extremely approachable and answered any questions we had straight away. We will absolutely use Jack in the future when we sell our property and would highly recommend him to friends and family.
Jessica Β· 10 June 2022
β
β
β
β
β
5/5
GoogleEasily the best estate agents I have ever dealt with! Loyd is fantastic, organised, proactive, everything you could ask for in an estate agent. Selling our house with Link Homes was seamless, easy, completely stress free. During a complicated and frustrating purchase on, Loyd was amazing, chasing the chain, getting it done. I honestly think if we had been with a different agent we would have given up and not moved, but Loyd reassured us every step of the way. Link Homes are the best, if we move house in the future we will absolutely go with Link Homes.
Florence Β· 10 June 2022
β
β
β
β
β
5/5
GoogleThroughout our sale, Jack was incredible with his communication and ensuring progress on a daily basis. He was professional, kind, and really put us first. Jack is the best estate agent we have ever used and we would highly recommend him. If it wasn't for Jack our experience would have been so much more stressful. Jack was honest, always delivered what he promised, a fantastic help, and his service is truly personalised. If you're considering moving then you need to use Link Homes Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value
Oliver Β· 10 June 2022
β
β
β
β
β
5/5
GoogleBrilliant service and care from start to finish. Jack came and valued our home, he didn't push us into selling he let us decide what to do. We decided to go with Link homes and we were not dissapointed. The communication from Jack was brilliant from start to finish.The write up and the photos were great. Would definitely recommend to anyone who is looking at selling their home or just looking for a valuation.
5* all round.
Thank you againPositiveResponsiveness, Professionalism
Sarah Β· 10 June 2022
β
β
β
β
β
5/5
GoogleHighly recommended! Lloyd has been absolutely fantastic. Brilliant service from start to finish. We decided to go with link homes and we were not disappointed! It was the best decision we made! Lloyd and Jack were exceptionally professional with such a high level of customer service and care, great communication. We would definitely recommend to anyone who is looking at selling their property. Link homes is the best estate agent, if there were more than 5* we would rate it +++ thank you again Lloyd
Aurora Β· 10 June 2022
β
β
β
β
β
5/5
GoogleAs first time buyers who had been looking around for a long time and dealing with many estate agents, Jack was the best we came across by far. Buying a house is daunting especially in these times and he was so helpful and understanding with the whole process. As a buyer it can sometimes feel like estate agents are not on your side, but we felt the complete opposite. Jack is a genuinely nice guy and lovely to talk to. He always responds quickly, doing his best to help you. We have now completed and are enjoying our new home, thank you Jack and the rest of the team!
Laura Β· 10 June 2022
β
β
β
β
β
5/5
GoogleJack is the best agent anyone could ask for!
He is so kind, hard working and honest and he made the process of selling my flat a lot less stressful.
He and his colleague Lloyd worked so hard to make sure I got the sale we hoped for in good time.
Jack was quick to respond to queries and communicated so well with me, the solicitors and buyers.
From day one Jack did an absolutely amazing job. The photos he had done of my flat were beautiful and every detail was thought through carefully. He is so lovely, professional and courteous and he genuinely cares a great deal about doing the best job possible.
I cannot recommend Link Homes enough!PositiveResponsiveness, Quality, Professionalism, Value
Victoria Β· 10 June 2022
β
β
β
β
β
5/5
GoogleWe have been so impressed with Jack and Lloyd who have helped us through every step of the selling process. They arranged two days of viewings and they both came and visited beforehand to ensure they were familiar with the house. They each took the time to sir down with us to go through any questions we had, and even gave us answers to ones we hadnβt thought of yet!
As first-time sellers we were unsure of how things were done but through the time and care taken to ensure we were comfortable, and knew what to expect, any worries or concerns we had were soon put to rest.
Jack and Lloydβs passion for their customers really shines through in everything they do. Being able to message through text really helped as it meant we had quick responses to anything that occurred. They were understanding of our wishes to take a couple of months to find the right property to move to and they made sure our buyerβs expectations matched our own. When it came to setting an exchange date Jack was especially proactive at chasing outstanding paperwork from all involved. It was very reassuring to know that things were all under control!
We would definitely recommend Link Homes to anyone looking to sell.
Thank you for all your work getting us into our new home!
Katharine Β· 10 June 2022
β
β
β
β
β
5/5
GoogleLink Homes are fantastic!! We bought our property through them and Jack was so helpful! Nothing ever seemed too much trouble. He kept us regularly updated, responded to correspondence promptly, chased our solicitors and generally made sure things ran as smoothly as possible. Our purchase went through extremely quickly and I genuinely believe Jack's support had a huge hand in this... I will be telling anyone I know who is thinking of putting their property on the market to use Link homes! Thank you again!PositiveResponsiveness, Quality, Professionalism
Melissa Β· 10 June 2022
β
β
β
β
β
5/5
GoogleI don't know where to start with thanking Jack for selling our home so quickly to the perfect buyers. We were thinking of selling and Jack contacted me to say he had someone that he thought may be interested in our home so we said to go ahead and do a viewing with them - one viewing later and Jack had tied up a sale for us and now only 6 weeks later we are completing, without any of the hassle of going on the market. Jacks service from start to finish has been incredible, I never once had to chase Jack for an update, he was on the phone or emailing updates every other day to let me know what was going on and went above and beyond to ensure the sale went smoothly. His dedication to his job is like no other estate agent you will find and I would never, ever, hesitate to recommend Jack and the team at Links Home to sell your home. Our sale was completely stress free and couldn't have been easier but that was solely down to Jack working so hard. We can't thank Jack enough.
Lucy Β· 10 June 2022
β
β
β
β
β
5/5
GoogleFirst time buyer and I cannot recommend the team highly enough. Ashley was friendly and helpful from the first meeting, answering every question no matter how small and explaining each step of the process. Thank you for everything π₯° β¦
Sarah Β· 4 January 2025
β
β
β
β
β
5/5
GoogleWe recently used Link Homes for our house sale/purchase.
Hettie, from initial viewings to completion was superb. Communicating updates and chasing other parties to speed the process.
Would absolutely recommend Hettie & Link Homes to anyone looking for a reliable, trustworthy estate agent!
Andrew Β· 17 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.