Trusted Agent profile Β· Pontypridd
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455 reviews across 3 platforms
72 Park Street, Treforest, Pontypridd, CF37 1SN
NEXA South Wales's office in Pontypridd, at 72 Park Street, is rated 4.4 out of 5 across 455 reviews on three platforms, including 372 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for NEXA South Wales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Pontypridd office, from every platform, shown as written. First names only.
5/5
GoogleRocket Residential have been amazing to work with. I photograph their properties and each one has been so so lovely. The staff are so friendly also! It's a pleasure to photograph their properties!PositiveResponsiveness, Quality, Professionalism
Thank you for your review Sophie!
5/5
FacebookGreat service from Neil and his team steering through the sale of my investment property. Excellent communication and a really efficient team. Thank you.
4/5
GoogleFriendly staff jasmine has been very helpful and the maintenance team thats comes to do the work are very Friendly and hard working and loves a good cuppa
Hi Sian, weβre thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!
5/5
GoogleAwesome, friendly and swift student accommodation property company. Honestly, quite accommodating. Thank you to the awesome team and Kayleigh... Highly recommend, they have helped all my international students.
Hi Blessings, weβre thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!
1/5
TrustpilotIllegal
Moved from Scotland and Nexa SW let a property in mid winter to a young family with a baby with no heating or electricity. Had to spend 5 days in emergency accommodation getting British gas to reconnect the power. Then have spent the last 4 weeks trying to get their maintenence departments to resolve several leaks and remove rubbish from previous tenant. AVOID
5/5
GoogleMicrowave in the house had issues, team had it replaced with a new one ππΎ β¦
Hi Ato, weβre thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!
5/5
GoogleRhi and maintenance team, amazing work done at my place today. Nice people. Thank you π β¦
Hello Stanley, thank you for leaving such a positive review! We are so glad you were happy with our estate agent services and look forward to working with you again in the future.
5/5
GoogleExcellent service provided by Emma! Very knowledgeable, very efficient and made the process stress free! Thank you!
Hello Karen, thank you for leaving such a positive review! We are so glad you were happy with our estate agent services and look forward to working with you again in the future.
5/5
GoogleThis is about maintenance team only. They are very friendly know what they are doing and are quick when they are informed to sort out the issues.
Thank you for taking the time to leave a positive review, we are pleased you were happy with your experience and look forward to working with you again in the future!
5/5
TrustpilotNEXA SW are helpful agents with goodβ¦
NEXA SW are helpful agents with good local knowledge. I live far away so they represent me and look after my tenants, theyβre always happy to help with anything. Would recommend their services for landlords
5/5
GoogleThe maintenance team, is friendly, effective and quick. Love the service and approach
Thank you HΕ―ghie for taking the time to leave a positive review, we are pleased you were happy with your experience and look forward to working with you again in the future!
5/5
TrustpilotLovely team
NEXA have a lovely team of workers who all are happy to help with anything that you may need. Theyβre always smiling and you feel that your views are respected and you feel valued
5/5
GoogleMaintenance team and office staff being very helpful in fixing problems in my house.
Thank you Ololadelade for your 5* review, we are glad you were happy with the estate agent services you received at NEXA!
5/5
GoogleAshley Gough of Nexa. Thanks well done. You deserve a medal for consistency and perseverance.
Hi Ola, weβre thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!
5/5
GoogleMaintenance e team came to insulate my loft, very polite and helpful also very tidie
Hello, Enang thank you for leaving such a positive review! We are so glad you were happy with our estate agent services and look forward to working with you again in the future.
5/5
GoogleKayleigh for NEXA has been amazing from start to finish - so quick and understanding, everything we asked she answered, appreciate everything she had done!!
Hello Josh, thank you for leaving such a positive review! We are so glad you were happy with the service and look forward to working with you again in the future.
5/5
FacebookVery helpful and friendly service! Neil was amazing and helped us through all the process of getting our wonderful house! Totally recommend! οΏ½
5/5
GoogleI am living in one of their property from past 2 months. It has been a good experience and management is really quick in responding to our queries.PositiveResponsiveness, Professionalism
Thank you for your review Abbas!
5/5
GoogleIan and dai came to do some repairs very polite and excellent work
Thank you Valentine for your 5* review, we are glad you were happy with the estate agent services you received at NEXA!
5/5
GoogleI'm not familiar with the neighbour, but thanks to sales team Ffion and letting team Kayleigh helped me through the process efficiently and in professional way. Excellent service.
Hi Sandy, it's great to hear our service made everything efficient for you! We look forward to working with you in the future. Thank you!
5/5
GoogleFfion at Nexa was a great help when we were purchasing a property, she went the extra mile for us.PositiveResponsiveness
Hi Alex, weβre thrilled to see you were happy with your NEXA experience. Thank you for taking the time to leave a review!
4/5
TrustpilotGood company attitude
Positive company to speak and interact with. Iβve always been able to reach out with any issues or concerns and have always had a good experience so far.
5/5
GoogleNot a review for nexa (because their service is horrible) directly but for Ian their contractor, absolutely amazing service, had several issues with the property after months of complaining and he sorted it out in literally 5 minutes, world class service!!
5/5
GoogleNo hassle selling house went through quickly, we found Ashley gough very professional throughout. I would defiantly use again
Thank you Daniel for your 5* review, we are glad you were happy with the service you received!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: NEXA South Wales, Pontypridd won Trusted Agent.
