Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI bought a property through Your Move, the Mutley Plain branch and Sophie was absolutely brilliant. It was a stressful few months but Sophie worked really hard on my sale and was both friendly and professional throughout. I'm now happily moved in so thank you Sophie!
Hattie · 30 July 2019
★★★★★ 5/5
GoogleI would like to say a huge thank you to Milo who showed me several properties and really helped me by sqeezing me into last minute viewings and he is extremely good at his job.
Wish I could work with someone so efficient!
Carys · 29 July 2020
★★★★★ 1/5
GooglePut a bid in which was accepted. Said contact my sales company for chain details but didn't.
I was work on Friday but got solicitor Monday. Then tue they emailed to say the house I offered on buyers gone with someone else and said its because I didn't bring in documents ie passport ID because called into work. But they never checked my chain!
Don't think they wanted to accept as why keep viewing and why didn't they contact my estate agent about chain!NegativeProfessionalism
Paula · 21 June 2022
★★★★★ 5/5
GoogleThis is my grandsons acct. However, we both want to say how fabulous the service we received has been. Thank you Kelly Dillon, you stuck with this difficult sale and kept me up to date and made me laugh, well done you. Regards Sharon
L · 30 July 2019
★★★★★ 1/5
GoogleVery poor service. They never called me back when they promised. I had to call to chase up but they can’t give me any solutions! As landlord I pay hundreds to them but they failed to let the property. They don’t even write descriptions about the property when they are advertising it. I Can’t believe I am paying them for nothing! They also failed to send electricians to do repairs work, this year they missed the routine inspections! Really poor service! Very disappointed!
Wei · 18 April 2022
★★★★★ 5/5
GoogleHaving had poor quality service from estate agents in the past, I was apprehensive about taking a viewing with Your Move. I was, however, pleasantly surprised by the professionality of the agent who took me and my wife through several properties. His name was Milo and he was courteous, inquisitive and left me with the sense he was really looking for the best for us. Unfortunately there wasn't a property suitable for us at the time but I cannot dismiss the quality of service I received and I am very grateful, could not recommend enough.
Michael · 18 April 2022
★★★★★ 5/5
GoogleFriendly staff with a warm welcome and always happy to help
Colin · 6 November 2024
Agent replied · 9 November 2024
Hello Colin,
Thank you for your kind review about the team!
We look forward to working with you in the future.
★★★★★ 5/5
GoogleWe recently purchased a property through Your Move Mutley Plain and received excellent customer service from Georgia.
Georgia was professional, friendly and proactive, keeping us up to date throughout the process.
Georgia definitely helped take the stress out of buying our new home.
Denise · 30 July 2019
★★★★★ 5/5
GoogleDan has been excellent in his advise and knowledge of the market i have let several properties with Dan i would not hesitate in recommending Dan & his team for any landlords considering a letting agent Regards Kevan Walker Landlord
Kevan · 29 July 2020
★★★★★ 5/5
GoogleMilo was an efficient, kind and polite young gentleman. He showed me and my elderly grandmother around several properties, and was incredibly patient with us both. Couldn't recommend him enough
Harry · 18 April 2022
★★★★★ 5/5
GoogleWe have recently used this branch of Your Move to let our property in Plymouth. We have been working with Helen and Jade who have been amazing! We are first time landlords and they helped use through the process from start to finish. Nothing was too much to ask, their professionalism and communication was outstanding! Thank you!
Andrea · 30 July 2019
Agent replied
Hello Atkins,
Thank you for your kind review about our team!
Many thanks,
Your Move Plymouth
★★★★★ 5/5
GoogleIan Johnson has been brilliant throughout our move, any issues that come about were very quickly resolved with the help of Ian. I would recommend Ian to everyone! thanks again
Michael · 14 March 2022
★★★★★ 5/5
GoogleCiarain is fantastic at his job! He cannot do enough for you, he really cares for his customers, he is super helpful and thorough. i would definitely 100% recommend!!
Paige · 14 March 2022
★★★★★ 5/5
GoogleThe agent Milo was very helpful and friendly, he was always honest and informative about each property and has really helped us find a lovely place to call home.
Dark · 14 March 2022
★★★★★ 5/5
GoogleAbsolutly recommend the team at Your Move, we bought a property through them and rented it through them also and the process was very easy! I would recommend them to everyone!
Thank you Team
Jusek · 13 March 2021
★★★★★ 5/5
GoogleGreat service from the team at Your Move Plymouth , particularly Gina Toms. Nothing was too much trouble and it was great to have a friendly voice on the end of the phone through the whole process. Thanks again.
John · 30 July 2019
★★★★★ 5/5
GoogleGreat experience with this company, Milo was very helpful , helped with all the questions and made everything stress free . I highly recommend Milo and Your Move.
Ovidiu · 14 March 2022
★★★★★ 5/5
GoogleThank you to the lettings team for all of your help with finding me a property. Kelly, Milo & Ciarain were so helpful.
Highly recommend
K · 29 July 2022
★★★★★ 5/5
GoogleAlways a great experience, Ciarain is a delight to deal with, always helpful and nothing is too much work for him, an asset to your company!!
Chris · 18 April 2022
★★★★★ 5/5
GoogleEmily dealt with us on the rents side!
Lovely girl kind and very costumer focused and didn’t hesitate to call us with updates or to give us reminders on the progress! Thank you Emily and your move
Kayleigh · 30 July 2019
★★★★★ 5/5
GoogleCannot fault the service by Your Move. Milo was brilliant, it took no time at all to get moved in to the rentalPositiveResponsiveness, Professionalism
Emily · 21 June 2022
★★★★★ 5/5
GoogleI've dealt with Yourmove Plymouth on numerous occasions. They provide a great service and particular Kelly who helped me out with my rental property when i was in need. Top work.
Tom · 15 April 2021
★★★★★ 5/5
GoogleI was recommended to use Your Move by friends as they had a great experience with them. Helen has been very helpful throughout and I would highly recommend her to anyone looking to let a property.
Jasmine · 30 July 2019
★★★★★ 5/5
GoogleRecently moved in to a new rented property with your move. Throughout the entire process Milo was extremely helpful and quick to answer any questions I had, above and beyond what was expected.
Yousef · 4 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.