Trusted Agent profile · Plymouth, Devon
Verified
★★★★★
337 reviews across 1 platform
2 Mannamead Road, Plymouth, Devon, PL4 7AA
Part of Your Move Edward Rose, see every office.
Your Move's office in Plymouth, Devon, at 2 Mannamead Road, is rated 4.4 out of 5 across 337 reviews on 1 platform, including 337 Google reviews rated 4.4.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
5/5
GoogleIn the process of selling my property with Your Move there is nothing more they can do to help you. Their so professional, dealing with Sophie, Charlie and Georgia and their a delight to work with. They keep you updated at all times and are willing to phone anyone on your behave to make the process as stress free as possible. I would recommend these to anybody on thinking on selling or letting a property. Keep up the good work, credit to the company. Mr.Darren Roger Hall
5/5
GoogleKelly, Ian, Kathryn and James at Yourmove Mannamead are a breath of fresh air in the Estate Agency world. As a property investor and developer, I can genuinely say that the team are fantastic, whether you're looking to buy, sell, rent or let a property. They are courteous, friendly and professional with great communication skills to boot and I wouldn't hesitate in recommending themPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFriendly, fast and professional service. Milo was particularly informative and polite during a stressful process for myself and my mum. Have used your move twice, will definitely use again!
5/5
GoogleJust wanted to say what a slick service we had from Helen and her team, very responsive to our questions, nothing was too much trouble. Very happy we chose Your Move.
5/5
GoogleThanks Milo - you have guided and helped us through the whole process and have never been anything but professional, friendly and upbeat. Made a potentially stressful time much easier.
5/5
GoogleMilo was very helpful throughout the whole process. Would recommend Your Move Lettings to any Landlords and Tenants.
5/5
GoogleBecky was very helpful showing us around, great knowledge of the place and open to lots of questions
1/5
GoogleCan you rate below 1 star?.. Beware: Your Move are trading as Home and Student Link. My partner had this agency for 1 year as a student in Plymouth. Throughout the year many issues with the house occurred, which were often ignored or responded to months later. These included serious issues such a leaking ceiling (which eventually fell through) and faulty kitchen appliances which safety checks were out of date. Moreover, in the days before she left, their personal contractor visited without 24 hours notice. This not being a particular issue to a group of students, HOWEVER, he did take the hoover in the house??? Why you ask? It can only be assumed to be an elaborate plot to hinder the cleaning efforts of the group, to force charges from the students deposits. Bit sly that. The company then proceeded to charge £180 of £250 deposit. They even charged for items that were never on the original inventory list. Also charging for stains which were on the inventory upon arrival. This company has without doubt lied and tried to take money whenever they could. Utter incompetence. Your Move: the lack of effort and care of the office staff and the contractors. BEWARE, BEWARE, BEWARE
5/5
GoogleThe professionalism Your Move portrayed helped my husband and I to cope through this challenging time when it came to us moving house. We couldn't foresee ourselves ending up as landlords, but they gave us sound advice and a calming influence over the situation when we needed it, we couldn't be more thankful for your help. We feel 100% confident that our property is in the best and right hands to manage and oversee the rental whilst we just see the monthly income. This is a great team and we would highly recommend them.
2/5
GoogleI privately rented a property for 3 years when the landlord handed over management to Your Move, within a few weeks of this happening a very rude woman phoned me up and told me that I would have to pay to register with them and then pay so that they could carry out a credit check on me otherwise I would be evicted. I said no chance that wasn't what I agreed with the landlord, however they continued to call me once a week to tell me to go in and see them, they even phoned my parents to tell them to tell me! It got to the point where I was ignoring their calls and looking for a new place to live, HORRIBLE COMPANY who think bullying is a successful way of carrying out business!
2/5
GoogleI privately rented a property for 3 years when the landlord handed over management to Your Move, within a few weeks of this happening a very rude woman phoned me up and told me that I would have to pay to register with them and then pay so that they could carry out a credit check on me otherwise I would be evicted. I said no chance that wasn't what I agreed with the landlord, however they continued to call me once a week to tell me to go in and see them, they even phoned my parents to tell them to tell me! It got to the point where I was ignoring their calls and looking for a new place to live, HORRIBLE COMPANY who think bullying is a successful way of carrying out business!
5/5
GoogleI'm a landlord with one property registered with Your Move. They've been both successful and great to deal with. Helen and her team are always happy to help.
5/5
GoogleA fantastic service from your move, Gina Toms assisted in every step of the way, I would highly recommend Gina and the team when you sell your property
5/5
GoogleI'm happy to recommend Your Move Plymouth. Staff were responsive and understanding of my needs as a landlord. Everything was done well and efficiently. Great service all round
1/5
GoogleTerrible. Very unprofessional, very unorganised. Made moving very very stressful! We was told to pick the keys up for the flat first thing in the morning, we arrived at 9.00 am and they said they were all having a meeting and we could not get the keys until 10.30 am! When we finally received the keys and entered my new flat we were very disappointed and upset - it was left unimaginably dirty and damp. The inventory list even had false pictures. Despite making serval complaints we received nothing back and not even an apology. Yourmove also charge a fee of £120.00 if you wish to extend your contract, stating it is for administration fees. What they fail to let you know is that they also provide a month by month rolling contact which is FREE! Our landlord had to told us this. He asked us not to pay the £120.00 as he has to match the cost, meaning Yourmove pocket £240.00 for "administration costs". Your move even phoned our landlord to say that we were happy to pay the changes despite not even phoning us! The service we have received has been terrible! We will NEVER consider using Yourmove again.
5/5
GoogleThanks to Milo and especially Ciarian for all their help finding us a new lovely home!
5/5
GoogleKelly was amazing when I wanted to let my flat. Extremely helpful and was with me every step of the way. Massive thanks to her!
5/5
GoogleFriendly communications!
5/5
GoogleVery professional service, my property was let within a few weeks which was excellent. Jade was very helpful and made the whole process very easy, thank you!
5/5
GoogleThis company has been superb every time I have needed their services. They are constantly communicating by email and phone and I have every confidence in the whole team. Milo, Kelly and Kieran have gone above and beyond to create a reliable and trustworthy working relationship which has benefitted us all. Thoroughly recommend this team if you want first class service.
5/5
GoogleMilo Cole made the renting process really easy and is also a really cool dude
5/5
GoogleMilo has been so helpful in answering any questions I've had throughout the renting process and has made everything as stress-free as possible!
5/5
GoogleMannamead Road team Plymouth have provided excellent service assisting me in the successful letting of numerous properties. Particular thanks to Dan and Helen, always upbeat and helpful.
5/5
GoogleMilo was extremely helpful and made the entire experience a lot easier, highly recommend
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