Trusted Agent profile · Plymouth

Novahomes Plymouth reviews

4.6

★★★★★ Excellent

277 reviews across 2 platforms

Spargo House, 10 Budshead Way, Plymouth, PL6 5FE

Novahomes's office in Plymouth, at Spargo House, is rated 4.6 out of 5 across 277 reviews on two platforms, including 174 Google reviews rated 4.5.

Google logo

4.5 / 5

174

Reviews on Google

This office

Facebook logo

4.8 / 5

103

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

5/5

Facebook

The entire team at Novahomes were fantastic, kept us up to date with our sale from star to finish, no matter which member of the team I spoke to they were always happy to help. I just wanted to give a special shout-out to Megan from the team though, she was incredible. Really felt she had our best interests at heart, she made such an effort to get back to us with queries straight away, even on some occasions when she had finished for the day or had gone out of office! Could not recommend Megan and the whole team enough, super friendly and efficient :)

Bea · 14 March 2022

1/5

Google

I try to rent via nova homes, I understand the market is difficult, but I was one the "lucky" six people selected for a house view recently. After the view I expressed my interest to go forward with my application. They acknowledged the email, but I only received a reply after I chased this by email, 9 days after the house view. I am very disappointed with my experience and I will never try their services again.

Ofelia · 2 December 2023

Agent replied · 1 January 2024

Hello, thank you for your feedback and we are sorry to hear that you did not have a good experience with Novahomes. We do try to respond to all tenants in a timely fashion but on occasion the landlord may wish to take additional time, or conduct further viewings before deciding who to accept, which can delay our response. Thank you for considering Novahomes for your new home and we will take on board your feedback. Lee Whitelaw - Novahomes

5/5

Google

I was recommended Novahomes from a friend and was very pleased from start to finish. Stuart and Megan gave a friendly, helpful and professional service. I received regular updates on the viewings and selling process. They did a fantastic job selling my mums property. Highly recommended.

Helen · 14 April 2025

Agent replied · 10 November 2024

Hi, Helen. We are thrilled to learn that you had a positive experience with us!

5/5

Google

I used Novahomes to sell my flat in Plymouth recently and I was very impressed by them. They were very attentive, always available and did everything in their power to push the sale through as quickly as possible. Thanks very much, I would definitely use again!

Nigel · 14 April 2025

Agent replied · 14 April 2026

Thank you very much for taking the time to leave us a review. Thank you again for using us and all the very best for the future.

5/5

Facebook

we recently sold our house with Nova homes, we were very impressed with every part of their business, great price, great advertising, we sold within days! fantastic communication, when solicitors and others went quite, Megan was at the end of the phone to keep us updated and answer any questions. we also bought our house from them 9 years ago and they were great on that side too. Will recommend Nova homes to anyone looking to sell!

Chris · 20 April 2022

5/5

Google

Using Nova Homes to sell a bungalow was a very good choice. The service is professional, efficient and extremely competitive on price. The property was portrayed in a very accurate and comprehensive way, the video option well worth the relatively small extra cost, I can highly recommend that. It was always possible to get in contact with someone, updates and progress were reported promptly. Nova Homes found a buyer very quickly and the agreed marketing and sale price realistic. Overall I can highly recommend Nova Homes and would certainly choose them again.PositiveResponsiveness, Quality, Professionalism, Value

Douglas · 24 August 2021

5/5

Facebook

The team at Novahomes have been outstanding with the sale of my property . From start to finish and and all the snags in between they have kept me informed of every aspect throughout . Excellent communication with all parties involved. I would highly recommend their services and for the service they provide their fee is very reasonable. Also big shout out to Stuart for going the extra mile and keeping me sane !

Kevin · 8 July 2022

5/5

Google

Meghan and Stuart couldn't of done enough for me in buying a difficult property,over a protracted period of time due to complexities of the seller and conveyancing system. Always available and great communication,keeping me updated,knowledgeable and professional. We got there in the end!

David · 14 April 2025

Agent replied · 23 October 2024

Hi, David. We are thrilled to learn that you had a positive experience with us!

5/5

Google

We used Novahomes to sell our property and were happy with the service, Megan was absolutely fantastic, always professional and friendly.

Alice · 25 February 2024

Agent replied · 23 August 2024

Hi, Alice. Thanks for taking the time to share your positive experience. We truly appreciate it!

1/5

Facebook

Failed to fix my boiler for 6 months, ignored my maintenance issues, ignored my queries in regards tenancy and invoices, failed to end my tenancy after ignoring my saying I had left. Oh and then tried to take me to court for not leaving the property for 10 months which I have just proved them wrong. Terrible letting agents and would whole heartedly avoid especially if you’re a landlord as they are awful agents!

Ross · 23 April 2025

5/5

Google

Novahomes were brilliant from start to end. Always remained in contact throughout. All the staff worked really hard to see our sale and purchase complete and we couldn’t recommend them enough. We will definitely use again if we move in the future.

Lee · 14 April 2025

Agent replied · 23 August 2024

Hi, Lee. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Facebook

We would like to thank Stuart and his team from Novahomes for providing a very friendly, efficient and professional service.Our house was sold within the first few days it was advertised. We would certainly use Novahomes again in the future, and we would recommend them to anyone selling a property in Plymouth.

Aga · 28 February 2024

5/5

Facebook

Thank you to Stuart, Megan & all at Novahomes who has helped us with the purchase of our 1st family home. From start to completion they have helped us through every step of the process. Always at the end of the telephone or email to answer any of our queries. We will certainly recommend your wonderful services, whether it's buying or selling a property. Such a friendly, professional team who we can't thank enough.

Kerry · 10 February 2022

5/5

Facebook

Megan and Stuart were both really helpful! communication was always great which made buying my first place less stressful. Definitely recommend🏡

Chelsea · 23 May 2025

5/5

Google

For what was a very difficult purchase all the way through, Megan’s effort and involvement was amazing and was always keeping me up to date and trying to help in anyway she could. Very happy!

Daniel · 14 June 2025

Agent replied · 14 April 2026

Hi, thank you for taking the time to leave this review. Megan will be thrilled that her efforts have been felt, and we are glad it made it over the finish line. All the best in your new home and we hope to do business with you again one day. Kind Regards, Novahomes.

5/5

Google

I couldn't recommend Novahomes enough, they made my move into my first home smooth and stress free. They give you a personal feel and don't make you feel like another number in the moving chain of buying and selling houses.

Martin · 14 April 2025

Agent replied · 23 August 2024

Hi, Martin. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

A very personable company. I felt they all knew who I was and that I was important to them. Communication was friendly, precise and clear. I revived updates and guidance every step of the way and nothing was too much trouble. I strongly believe the sale was as quick as it was due to the chasing of solicitors they did for me on my behalf. Outstanding

Naith · 25 February 2024

Agent replied · 23 August 2024

Hi, Naith. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

Please use Novahomes to sell your property like I did in Plymouth. All work done on line and kept informed along the way by emails and phone calls.

Joyce · 18 August 2025

Agent replied · 14 April 2026

Thank you so much for the 5-star review, Joyce. We really appreciate the recommendation, and we’re pleased you felt kept informed throughout with regular updates by email and phone. It was a pleasure helping you with your sale in Plymouth, and if you ever need anything in the future, just give us a shout. Novahomes Sales & Lettings

5/5

Google

We have both sold and purchased properties with Nova Homes , each time we have received excellent service from both Megan and Stuart , very professional and both go the extra mile to support and help you through the process.

Keith · 14 February 2026

5/5

Facebook

Novahomes have provided a fantastic service from start to finish. They were recommended to me by my mortgage adviser and he was right, they are fab. From the initial appointment with Andy, to speaking to Stuart in the office and his friendly banter, always guaranteed to make you laugh, and of course Megan, who has been a great agent, always keeping us updated and chasing the process along the way if needed. I don’t intend to move again! 😂 but if I did I would 100% contact Novahomes and would highly recommend them to anyone. 👏

Samantha · 19 November 2024

5/5

Facebook

We found Novahomes very on the ball. Liked the follow ups they emailed. They kept us in the loop. We have recently dealt with Estate Agents in a different part of the UK, and they were useless so it was good to come across a business, which acted professionally

Jane · 1 June 2019

Agent replied · 21 March 2026

Thank you so much for the feedback, it’s very much appreciated and we hope you’re now all settled in your new home. 🥂🙏

5/5

Google

Great service from start to finish from Stuart and megan, keeps you informed via email and phone calls through each milestone of buying a property and cannot recommend them highly enough for their service

Liam · 14 May 2025

Agent replied · 14 April 2026

Thank you for taking the time to write this review of our service and its great to hear you were happy with what we did. Thank you again for choosing Novahomes and we wish you well for the future. Kind Regards, Novahomes.

5/5

Google

Stuart and rest of Nova homes have been amazing! It made being a First time home buyer less stressful. Professional , good energy and I have been kept well informed throughout . Thank you !!

Nichola · 14 April 2025

Agent replied · 14 April 2026

Hi, Nichola. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Facebook

I do not have enough words to express how incredible you’ve been! What an absolutely FANTASTIC estate agents who we had the absolute pleasure of working with to buy our next family home. Stuart, I honestly can’t thank you enough for supporting us in the sale of our house chasing up everyone at the end close to completion to get us in our wonderful new home. You have got me through the most stressful days with your reassurance! You will forever be recommended by me! If we ever decide to go through this again I will not hesitate to contact you to sell our house again. Thank you thank you thank you! ⭐️

Codie · 9 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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