Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving been with Novahomes for nearly ten years managing my three properties; without any major situations. Without living in the county of Devon I rely 100% on the professionalism of Novahomes.
I'll reiterate my assessment of Lee Whitelaw and his team. Nothing is too much trouble; tenants are all well vetted before being offered a property.
Having noticed on TV. recently; with bad tenants and rogue landlords,(which will be a nightmare for all concerned).
So I would recommend Novahomes, without fear of contradiction, to new landlords or existing ones; and you will prove my synopsis of Novahomes.
Thank you; and keep up the excellent work.
Regards.
Alan Sprott.
Alan · 14 July 2025
Agent replied · 14 April 2026
Thank you for such a thoughtful 5-star review, Alan. We really appreciate you trusting Novahomes to manage your properties for nearly ten years, especially while you’re living outside Devon. It means a lot to hear you’ve found the service professional and reliable, and that you feel tenants are thoroughly vetted and everything is handled with care.
We’ll pass your kind words on to Lee and the whole team. Thanks again for the recommendation to other landlords, support like this genuinely helps a local, independent business.
Best regards,
Novahomes Sales & Lettings
★★★★★ 5/5
GoogleNova homes have provided us with nothing but exceptional service and support. Recently, my family were put in a difficult housing situation, their encouraging support, kind employees and ongoing advice allowed me to find my dream home feeling comfortable and welcomed into the real estate market - something I was clueless of before. You have truly made this bad situation an enjoyable and smooth experience for myself and my daughter. I praise you for your hard work and high level of supportive communication throughout my process. Therefore leaving you with a glowing recommendation of 11/10 !
Thank you Nova family :)
- Sharon Selley
Sharon · 14 June 2025
Agent replied · 14 April 2026
Thank you so much for your incredibly kind 5-star review, Sharon. We’re genuinely touched by your words. We’re really glad we could support you and your daughter through a difficult housing situation and help you feel comfortable and confident throughout the process.
Your feedback about the team’s kindness, advice and communication means a lot to us, that’s exactly what we aim to deliver every day. Wishing you both all the very best, and thank you again for the glowing recommendation.
Novahomes Sales & Lettings
★★★★★ 5/5
GoogleWe engaged Novahomes to market our property and the service we have received through them has been exceptional. Although the sale of our property was not complex there have been challenges dealing with the other parties involved. All through our experience, Stuart at Nova has been brilliant. He has kept us appraised of each stage, he has been diligent and proactive in keeping the sale process moving and has been very supportive and approachable. We cannot praise him and Novahomes enough and would thoroughly recommend their services.
Jacqueline · 14 June 2025
Agent replied · 14 April 2026
Thank you so much for taking the itme to leave us this review. We are thrilled to hear you were happy with our service and thansk again for choosing to instruct us to sell your property. All the best. Novahomes.
★★★★★ 5/5
GoogleMoving home is apparently one of life's most stressful experiences. With this in mind it helps if you have an Estate Agent who is proactive and you feel works for you in firstly obtaining a committed buyer and negotiating an agreeable price. So that's the hard work done in theory. What next, well again it helps if your selling Agent keeps you informed as matters progress toward that hoped for exchange of contracts and eventually completion. Stuart and the team at Nova Homes were faultless in this respect. From our initial discussions once we decided to market our home in Plymouth. Once the property went live Nova soon had viewers ready to view and from memory we only needed 2 or possibly 3 viewings before a negotiated offer was agreed. Clearly the vetting procedure used by Nova to establish a potential buyers ability to actually buy a property works. Far better to only need a few genuine viewings that are committed and able to complete a purchase than masses of dreamers coming through the door. In all honesty from the steer toward assisting us in selecting a local Solicitor to complete both our sale and our (out of area) purchase Nova were just great. Our experience was as good as you could hope for and having brought and sold many many properties over the years in UK, USA, Bulgaria and France we'd say Nova more than did everything we could have wanted. Brilliant service so many thanks Stuart and Team Nova and as the Old TV Advert for Carlsberg used to say "If Carlsberg did Estate Agents", you know the rest. Yes Nova do Estate Agency in the best possible way. 10/10
Nigel · 14 June 2025
Agent replied · 14 April 2026
Thank you so much for taking the itme to leave us this great review. Its so nice to hear such great feedback from a happy customer and that the teams efforts behind the scenes have helped make the difference in such a way. Thank you again for choosing Novahomes to sell your property and hope to do business again int he future. Kind Regards, Novahomes.
★★★★★ 5/5
GoogleWe found a property with Novahomes, all through the process Stuart and Megan have been brilliant. Megan showed us around the property, she was on time and was very knowledgeable about the property and area, answered all our questions and never rushed us. The communication was faultless, always answered the phone or returned our calls, Stuart was so helpful and sorted out problems that arose and I would definitely recommend Novahomes. Thank you Stuart and Megan you are a great team.
Tina · 14 March 2026
★★★★★ 5/5
GoogleNovahomes have been my letting agents for over 10 years and have been friendly and professional throughout that time. When my tenants decided to give notice, I decided to sell my property as it coincided with my retirement. The first people I thought of to sell with was Novahomes sales and from sale to completion it has taken just 6 weeks! Stuart, Meghan and Lee went above and beyond to answer any queries and updated me regularly on the state of sale. I would highly recommend them if you need a lettings or sales agent as they are really friendly and approachable and certainly know their stuff!
Sandie · 14 April 2025
Agent replied · 25 December 2024
Thank you so much for this feedback Sandy it means so much. Thank you for your custom over the past decade and we hope to do business with you again in the future. All the best.
★★★★★ 5/5
GoogleI am happy with the service provided by Novahomes from [Agency Name]. From the very beginning, they were professional, knowledgeable, and incredibly supportive throughout the entire process.
Receiving the keys to my new home was such a special moment, and I couldn’t have done it without their dedication and hard work. They guided me every step of the way, ensuring everything went smoothly and stress-free. Their attention to detail, prompt communication, and genuine care made all the difference.
I highly recommend Stuart and Megan to anyone looking for a seamless property experience. Thank you for making my dream home a reality! ⭐⭐⭐⭐⭐
Ani · 14 April 2025
Agent replied · 14 April 2026
Hi, thank you for taking the time to leave such a great review. We hope you enjoy your new home and if you ever decide to move we would eb delighted to hear from you. All the best.
★★★★★ 5/5
GoogleThanks to Stuart for his support and patience with our house purchase. Living and buying from out of the area meant that things were a bit more complicated than usual, and we had a couple of unexpected problems to sort out. However, he was always on top of everything and kept us in the loop, and made sure things ran as smoothly as possible. I would highly recommend Novahomes.
Rachael · 14 August 2025
Agent replied · 14 April 2026
Thank you so much for the 5-star review, Rachael. We really appreciate your kind words, and we’re glad Stuart could support you through the purchase, especially with you being out of the area and with a few unexpected issues to work through. Keeping you updated and making the process as smooth as possible is exactly what we aim for, so it’s lovely to hear that came through. Thanks again for the recommendation. Novahomes Sales & Lettings
★★★★★ 5/5
GoogleJust sold my house via Novahomes’s. They sold it in just over a week! They provided feedback on all viewings the next morning. Throughout the sale they provided good communication, giving multiple updates. Megan is ontop of chasing things up to get it over the line as quickly as possible! Thank you ☺️
Beth · 18 December 2025
Agent replied · 14 April 2026
Thank you so much for the 5-star review, Beth. We’re really pleased we could get your sale agreed so quickly and keep everything moving with clear feedback and regular updates throughout. I’ll make sure Megan sees your lovely mention too, she’ll be delighted. Thanks again for choosing Novahomes, and if we can ever help in the future, just give us a shout. Novahomes Sales & Lettings
★★★★★ 5/5
Google10/10 service, we used Novahomes for a purchase and would 100% use them again. Both Megan and Stuart were so helpful and even assisted chasing the buyers of our home that was listed with a different agent. We’ll 100% use Novahomes for both sales and purchases in the future and recommend them to everyone!
Cloe · 18 August 2025
Agent replied · 15 January 2026
Thank you so much for taking the itme to review our service. Megan and Stuart will be thrilled to hear their good service has made the experience better for you. We hope to do business with you again in the future. All the best.
★★★★★ 5/5
GoogleFrom beginning to end, Novahomes have been brilliant! A big shout out to Stuart in the office who has always been at hand to offer insightful advice and who always dealt efficiently with any hiccups that cropped up along the way. Would I use Novahomes again? Darn right I would! 😀 …
Kerry · 18 August 2025
Agent replied · 14 April 2026
Thank you so much for the 5-star review, Kerry. We’re delighted you had such a great experience from start to finish, and we really appreciate the shout-out for Stuart, we’ll make sure he sees this. Thanks as well for your patience when the odd hiccup cropped up; we’re glad we could keep everything moving efficiently. ‘Darn right I would!’ made us smile, we’d love to help again anytime. Novahomes Sales & Lettings
★★★★★ 5/5
GoogleMegan and Stuart at Novahomes have been continuously great to work with while we bought our first home. Friendly, professional and incredibly prompt at responding. We had a great experience. Thank you Megan, Stuart, and Novahomes. 10/10
Leah · 8 January 2026
Agent replied · 14 April 2026
Thank you so much for the 5-star review, Leah. We’re really pleased we could help you through your first home purchase, and it’s great to hear you found Megan and Stuart friendly, professional and quick to respond. Wishing you all the very best in your new home, and if you ever need anything in the future, just give us a shout. Thanks again, Novahomes Sales & Lettings
★★★★★ 5/5
GoogleProfessional, friendly and have excellent communication. No harassing phone calls and all of the team have the customers best interests at heart, rather than just the sale! Megan and Stuart were particularly helpful and understanding when there have been delays. Feedback from viewings was really good, as an email was sent that evening providing feedback. Would highly recommend selling your property with Novahomes.
Jodie · 14 April 2025
Agent replied · 23 November 2024
Hi, Jodie. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
FacebookWe recently had to sell a bungalow. I am very pleased that I chose Novahomes to deal with what could have been a stressful time.
Andrew was very knowledgeable when valuing the property. He has a strong understanding of the local property market.
We were kept well informed and up to date during the whole process by Stuart. There was a complication during the process which the Novahomes team delt with professionally. We would recommend Novahomes to everyone who were thinking about selling their property.
Paul · 8 August 2025
★★★★★ 5/5
GoogleRecently bought a house from Novahomes; the experience was painless and Stewart was very helpful and reactive whenever I called. The first time dealing with an estate agent where they wasn't pushy or feeding you information you just wanted to hear. A very honest organisation and would not hesitate to buy or sell with these again.
Alfie · 14 April 2025
Agent replied · 23 August 2024
Hi, Alfie. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleNova Homes went above and beyond to sell our property. Nothing we asked them to do was too much for them. Each member of their team was highly professional and eager to help. They offered a very reasonable rate and did a fantastic job during the entire sales process. Thank you very much Nova Homes.
Akoh · 14 April 2025
Agent replied · 23 August 2024
Hi, Akoh. We are thrilled to learn that you had a positive experience with us!
★★★★★ 5/5
GoogleI do not even know where to start with this review/feedback because I can not really put into words how amazing Nova Homes is!!! I came to them after making a huge mistake and listing my property with another agent. Obviously that went so badly wrong and I ended up losing a lot of money and I could have potentially lost the property that I wanted to buy. This property was listed with Nova Homes and in order to try to save my purchase, I then listed my own property with them. Best thing I ever did! Despite the ride still being bumpy and hair raising at times, the team at Nova Homes, particularly Stuart but also Meghan and Andy, have worked their socks of for me and I could not have asked for more. I can not recommend this team and business enough and my eternal thanks goes to them for enabling both my sale and purchase to go through and giving myself and my son our new start in our new home 🎉. THANK YOU NOVA HOMES
Shelley · 25 February 2024
Agent replied · 23 August 2024
Hi, Shelley. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleWe have sold through Novahomes a few times now. Always had a great experience. Thank you to Megan and all the team. :)
Sam · 14 February 2026
Agent replied · 14 April 2026
Thanks so much for the 5-star review, Sam. We really appreciate you coming back to us over the years, it means a lot. We’ll make sure Megan and the whole team see your kind words. If we can help with anything else in the future, just give us a shout. Thanks again, Novahomes Sales & Lettings
★★★★★ 5/5
GoogleCouldn’t recommend NovaHomes enough. The team kept me informed me every step of the way and made the whole process as smooth as possible. Stuart went above and beyond with the sale of my house and I would have no hesitation in using NovaHomes again in the future. 5 star service all round!
Sam · 14 April 2025
Agent replied · 23 October 2024
Hi, Sam. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleNovahomes came highly recommended by a friend and we were not disappointed. Stuart and the team are very friendly and knowledgeable property professionals. Always quick to respond to our queries and provide excellent feedback during the marketing process. We would be more than happy to use Novahomes again. All together a 5 star experience.
Alex · 14 February 2026
★★★★★ 5/5
GoogleI cannot thank Nova homes enough! They sold our house quickly and efficiently, and updated us regularly throughout the whole process. Everyone I spoke with was exceptionally kind and professional and followed up on everything they said they would do; making the whole process much less stressful. Thank you Nova Homes!!
Louise · 14 April 2025
Agent replied · 23 October 2024
Hi, Louise. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleNovahomes have been fantastic from start to finish . Megan carried out the viewing and was knowledgeable about the property and helpful. All through the buying process Megan and Stuart were so helpful and kept me informed during each stage . They chased solicitors and reported back .helped me talk to seller about issues I had concerns. Outstanding service .I cannot recommend Novahomes enough, and they would be my first choice if I need estate agent services in the future .
Martin · 11 December 2023
Agent replied · 1 January 2024
Thank you for taking the time to leave a review, Martin. We appreciate your positive feedback and are glad to hear that you had a great experience with Novahomes Sales and Lettings. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at 01752 206040.
★★★★★ 5/5
FacebookStuart done the initial visit & valuation very professional man with great communication skills then Megan took over with the viewings, all the way through our sale Megan was amazing always keeping us updated at all times, nothing was to much for Megan I would 100% recommend Novahomes to anyone selling their property. What a great team they are and so friendly whilst being so professional at the same time, can’t thank them enough 😃
Sara · 26 June 2025
★★★★★ 5/5
GoogleProfessional, friendly and have excellent communication. No harassing phone calls and all of the team have the customers best interests at heart, rather than just the sale! Megan and Stuart were particularly helpful and understanding when there have been delays. Feedback from viewings was really good, as an email was sent that evening providing feedback. Would highly recommend selling your property with Novahomes.
Jodie · 2 October 2024
Agent replied · 23 October 2024
Hi, Jodie. We appreciate the kind words and are glad we could provide you with a positive experience!
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