Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJames Clarke and the team at Lang Town have been involved with Foliot House, our 21-unit development in Crownhill, from the start. Even before we purchased the site, James was instrumental in helping us appraise the deal, giving us the benefit of his local market knowledge and providing comparables to support our purchase.
After we had purchased the building, James spent time helping us get floorplans just right for the target market, making suggestions that cleverly optimised the use of the space.
The team at Lang Town have been proactive with sales and marketing throughout, liaising with our design team and ensuring early reservations were secured. James organised a successful launch weekend (thankfully just before the first lockdown in 2020), at which around half the units were reserved.
Despite the global pandemic, Lang Town continued to market Foliot House, and secured all 21 sales before the end of the year - no small achievement given the dramatic events this year has thrown at us.
From start to finish, Lang Town & Country have provided a professional, responsive and incredibly effective service. They have been relentless in progressing sales and Help To Buy applications, and we wouldn't hesitate to recommend them to developers and homeowners alike.PositiveResponsiveness, Professionalism
Claire · 16 June 2021
★★★★★ 1/5
TrustpilotTerrible
Phoned to view a property as soon as it was listed for sale, was given what I was told was their earliest viewing appointment over a week later on a Friday of a bank holiday weekend. Arrived for viewing to find someone else waiting to view the same property and minutes after getting into the property another family arrived to view. We were all rushed around the property, the agent couldn't answer any of our questions, she didn't even know where the boiler was in the property or seem particularly interested then we were told that they would need best and final offers by 12pm the following day, Saturday of a bank holiday weekend!I feel sorry for the seller as they are undoubtedly going to lose out.
NeBa · 30 May 2023
Agent replied · 13 June 2024
Good afternoon neBa. I am sorry to read about your experience and I am shocked that this has happened. I have tried to find your details on our system, but I am unable to find any information about you. I appreciate you may not want to discuss it in an open forum so please feel free to email me paul@langtownandcountry.com. I am the Managing Director and take customer feedback seriously which is why I was shocked to read your review. The way that you have explained the situation is not how we operate at Lang Town & Country and feel that you may have confused us with one of our competitors. Please do get in touch as if this has happened I want to make sure that it never happens again.
★★★★★ 4/5
TrustpilotKept us informed through the buying…
Kept us informed through the buying process. Friendly and professional team.
Amy · 14 October 2026
★★★★★ 5/5
TrustpilotSo refreshing
Professional, knowledgeable and great communication.
All staff I dealt with were excellent !
Colin · 24 September 2026
★★★★★ 5/5
GoogleI have used the team at Lang for lettings for many years now and they have been nothing but friendly, professional and efficient in all dealings. Highly recommend their services for landlords
Tony · 3 August 2025
Agent replied · 9 October 2025
Thank you so much for your review Tony. We really appreciate it! ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleGreat Service from Lang Town and Country. On the Lettings side Bryony Green and her team provided an excellent service and would not hesitate to use Bryony and her team again. On the sales side Gareth Forest and Beck Ford went over an above to ensure our sale went through. A great combination.
Steven · 17 June 2019
Agent replied · 15 June 2024
Thanks Steven, glad we could help. Regards Gareth
★★★★★ 5/5
GoogleEveryone at Lang Town and Country were exceptionally helpful and made buying the house as easy as they could. They arranged viewings so that we could meet builders and check dimensions which really assisted us as we thought through our purchase.
Jane · 16 April 2025
Agent replied · 8 November 2024
Thank you for a lovely review Jane, it really means a lot to us ⭐️⭐️⭐️⭐️⭐️
★★★★★ 4/5
TrustpilotAmazing team at the Plymstock office.
The company were great start to finish, our case was slightly different as we were leaving the country before the sale of our house. Everyone in the office kept us up to date with viewings, photos etc. They also re did photos once tenants had left at our request and gave us tips and tricks for a sale. Once a buyer was found the whole process was fast and easy with no badgering on my part.
Kelsey · 9 March 2025
★★★★★ 5/5
GoogleHad a viewing for a property with Tracey Viola, she was brilliant, knowledgeable about the property and accommodated us viewing on the weekend which is great as getting time off work is so difficult! She was really reassuring and lovely!
Sofia · 16 April 2025
Agent replied · 23 August 2024
Thank you Sofia, hope the purchase goes well.
★★★★★ 5/5
GoogleGood to rent with. Good to sell with. Excellent local company with a depth of local knowledge. Best I’ve come across. Highly recommended.
Michael · 16 October 2025
Agent replied · 16 April 2026
Thnak you Michael for your kind words and this lovely five star review ⭐⭐⭐⭐⭐
★★★★★ 5/5
TrustpilotA truly exceptional service from a very…
A truly exceptional service from a very efficient friendly team
10/10
Richard · 24 September 2026
★★★★★ 5/5
GoogleBecky Jude was very professional and helpful when I requested Lang Town and Country to assist me to rent my property. They also found me a great tenant.
Phil · 16 June 2023
Agent replied · 15 June 2024
Thank you Phil for the review
★★★★★ 5/5
TrustpilotFantastic Lang Town & Country (Plymstock)
From the moment I contacted Lang Town & Country (Plymstock branch), I was dealt with in a very polite and efficient manner. The valuation was conducted by Paul at a time to suit myself and within a week, the house was on the market at an agreed price. The professional photographer arrived shortly afterwards. Within a couple of weeks it was sold for very near the asking price and within 8 weeks the keys were handed over. The whole team were very knowledgeable and efficient. No issues whatsoever. Would happily use again. Thank you to everyone.
Alan · 18 December 2024
★★★★★ 5/5
TrustpilotLangs sales were excellent (I purchased…
Langs sales were excellent (I purchased through them). They were professional and helpful throughout the whole process. They also use a very effective sales progression company once the purchase price is agreed. This adds an extra layer of communication and assurance.
Penelope · 13 February 2026
★★★★★ 4/5
TrustpilotVery good at keeping everyone informed
We worked through Lang to buy our house. They did a great job of keeping in touch with all parties, even though things got tense and extended as legal issues kept on causing complications.One thing was wrong though, the dimensions of the rooms in their brochure. While it says and we know not to use them to plan with, several rooms were wrong by 300mm or so, one bedroom more so as it measured into a difficult area to actually use and the lounge section was over measured in its width around 1m. The door from the house into the garage was also misplaced on the plan to the wrong end of a wall. None of this affected us as their house video and our visit told us all we needed, but their contractor who measured didn't do a good job
Tim · 16 December 2024
★★★★★ 5/5
TrustpilotWould highly recommend Matt and the…
Would highly recommend Matt and the team at Lang town and country, highly professional and ready to go go the extra mile.Made the the stress of buying a property less of a stress. Thankyou.
Andrew · 14 November 2024
★★★★★ 5/5
GoogleTracey and Andy were absolutely wonderful from start to finish. No question was too much and they always responded quickly and helped put the mind at ease!
Cora · 16 June 2023
Agent replied · 15 June 2024
Thank you Cora, we really appreciate your review and we'll pass that on to Tracey and Andy, they'll be pleased to know your mind is at ease!
★★★★★ 5/5
GoogleAs a seller, the only thing that really matters is getting the best price for your home.
Paul and his team achieved over 25% more for our house than the nearest price offered by three other local agents.
With a 5 bed detached house in Wembury, work out home much that meant to us!
Well done and thank you to Paul and your lovely, professional team for handling this life changing event for my family.
Andrew · 16 June 2021
★★★★★ 5/5
GoogleThe Team was professional, responsive, friendly, and incredibly helpful throughout the entire process. They made everything straightforward, and any questions I had were answered promptly! I'd highly recommend them!
Jerry · 24 July 2025
Agent replied · 16 April 2026
You're welcome Jerry, and thank you for taking the time to leave this five star review ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleWe used Lang's tenant find option and found them to provide an extremely professional service which was great value for money. I would highly recommend them to any landlords considering using an agent.
Lissa · 6 June 2025
Agent replied · 9 October 2025
Thank you so much for the 5 star review Lissa, we really appreciate it and glad that we have found you another great tenant ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleLangs provided a thoroughly professional approach to guiding us through the letting process including recommendations on property improvements and setting realistic rental targets. Our property was let within a few weeks of marketing - would highly recommend.
Paul · 16 April 2025
Agent replied · 23 August 2024
Thank you Paul for your wonderful review. ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
TrustpilotSuperb, proffesional, can do attitude !!
From me enquiring about the property, through the viewing, assistance and guidance with the documentation completion via the easy to follow online app i received full transparent and helpful advice, guidance and very proffesional service. Nothing was too much trouble at all. The whole team that i occasionally dealty with on the phone was brilliant, Christene that showed me the property aswell as net met upon getting the keys was throughout the process open, proffesional and very helpful. I can recomend Lang town and country as the whole team i dealt with does go above and beyond.Thank you so much
Gerhard · 8 November 2024
★★★★★ 5/5
GoogleGarreth and his team have just sold our flat on the waterfront and it has been a pleasure to deal with all of them. Garreth gave us a realistic valuation of which they achieved 90%, compared to completely unrealistic valuations from other agents which would have led to us having to make several reductions. They conducted all the viewings which was a great help to us and when we got an offer, they monitored and chased progress, communicating with us right up to completion. They really earned their fee, which was very reasonable in any case.
Highly recommended!
Julian · 17 June 2018
★★★★★ 5/5
GoogleVery easy to work with this business, amazing team, allways there to offer support. We love working with the team and provide them with high cleaning standards. Also their properties are stunning! 👀 …
Andrea · 16 April 2025
Agent replied · 25 October 2024
Hi Andrea thank you so much for your 5 star review we really appreciate it ! ⭐️⭐️⭐️⭐️⭐️
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