Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic service
Plymstock office were amazing looking after our recent house sale. We had lots of viewings and were provided with feedback. The offers were dealt with and we were delighted with the final sale figure. Holly was so patient helping us through the process and even helped chase our purchase through. Highly recommend
R · 12 November 2024
★★★★★ 5/5
TrustpilotSelling our house with Lang Town and Country Plymstock.
We would recommend the team at Lang Town and Country Plymstock. We hadn't moved house for 31 years, so were very rusty on the whole process, however the team at Lang on the Broadway, Paul, Josh and Holly, and the rest of the team in the office made it simple and explained everything, keeping us updated with regular updates about what was happening with the market and taking care of all the viewings. Clear, professional and friendly throughout the whole process, always helpful with good advice from start to finish. Thank you team Lang Town and Country.
Peter · 18 July 2025
★★★★★ 5/5
GoogleHaving had an unpleasant experience in the past, we were apprehensive about re-letting our property. Lang Town and Country helped us to select the right tenants and have continued to ensure there is open on-going communication between all parties. We are very pleased with the high standard of service they are providing.
Elayne · 25 May 2025
Agent replied · 22 September 2025
Thank you Elayne for your fantastic review! ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleLang Town & Country were a pleasure to deal with from beginning to end. They were professional but also really approachable and friendly. Phil and Nicki were absolute legends and always super helpful. I wouldn't hesitate to use Lang in the future. Highly recommended.
Guy · 16 June 2023
Agent replied · 15 June 2024
Glad to have been able to help Guy and thanks for taking the time to leave us a wonderful review.
★★★★★ 5/5
GoogleHad a few hiccups along the way with my sale and purchase, through no Fault of Lang, but Matthew Minett who has been assisting with my purchase has been absolutely amazing and professional through the whole process. I really appreciate it thanks Matt.
Sacha · 16 June 2023
Agent replied · 15 June 2024
Thank you so much Sacha for the review Matt will be delighted with the feedback.
★★★★★ 5/5
GoogleWe have just moved into rented accommodation and experienced some maintenance issues. Nicky Down was absolutely fantastic at sorting the issues promptly and keeping me updated. She was so lovely, kind and understanding when I raised my concerns. Very helpful indeed!
Ceri · 16 June 2023
Agent replied · 15 June 2024
Hi Ceri thank you so much for your positive review. We really appreciate it!
★★★★★ 5/5
TrustpilotLang Town and Country are top class
Lang Town and Country are top class. When the going gets tough as a seller they step up to get it over the line
Paul · 19 September 2026
★★★★★ 5/5
TrustpilotLang Town & Country were simply…
Lang Town & Country were simply brilliant. Not only did they sell our house extremely quickly after it was put on the market, but were extremely helpful throughout the whole process. Josh and holly in particular were constantly chasing updates for us and going above and beyond.
Ben · 14 June 2025
Agent replied · 23 September 2025
Glad to help and thank you for your kind words Ben ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleVery good service from Lang’s who have managed our rental property over many years. Claire has been great with the letting and Nicky is always really helpful with any property management issues, which is ideal for the landlords. Many thanks!
Steve · 16 June 2023
Agent replied · 15 June 2024
Thank you for your five-star rating.
★★★★★ 5/5
TrustpilotBy far the best agent in Plymstock.
I have no hesitation in highly recommending Paul and his excellent team. I had conversations with Holly, Josh, Natalie and Kathryn; they were always knowledgeable, helpful and professional.
Lee · 12 December 2025
Agent replied · 24 December 2025
We pride ourselves on giving great advice, and your review sums this up. Thank you for trusting in us and for taking the time to leave this fantastic review. ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleAs a first time landlord Lang Town & Country have been a hugely helpful and easy to work with agent. From finding tenants to arranging contractors to complete a couple extra bits of work before the tenants moved in nothing has been too much …
Heather · 15 April 2026
★★★★★ 5/5
TrustpilotHighly recommend!! Absolutely fantastic service
James, Gemma & the team have been absolutely fantastic throughout. I genuinely cannot thank them enough. The sale of my property was initially listed with different company and had fallen through after a very lengthy & frustrating process. After signing up with Lang Town & Country, thinking that there was never any hope of getting a buyer quickly, my property was listed in a matter of days & even sold on the first viewing!!!!
RMC · 23 July 2025
★★★★★ 5/5
GoogleBuy To Let Management - I am really happy with the service that Lang Town and Country Lettings provide, from finding potential tenants to the month to month maintenance of my property. The lettings team are always upbeat and easy to communicate with, and are always available to chat to either via email or phone. Most importantly the team action any jobs that need doing promptly and effectively. I would recommend them to anyone looking for a company to comprehensively manage their Buy To Let property or portfolio.
Paul · 18 December 2023
Agent replied · 15 June 2024
Thank you Paul for your fantastic review ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleWe relocated from London and spent some time living with family in Falmouth whilst flat hunting in Plymouth. Initially we booked a viewing at a flat and Shawnie showed me around, decided it wasn’t right first us but upon telling Shawnie what we were looking for she recommended us a property and as soon as it was viewed, myself and my partner (on video) fell in love! No question or email was ever too much (there were many phone calls from me to Shawnie). On the day we moved in we arrived at the property a bit early but she was there waiting for us, had already tried and tested all the keys as well as looking and finding our bin sheds etc!
Shawnie and Lang Town and Country have been nothing but 5* the whole process. Would highly recommend renting or even buying a property from them!
We’re super grateful and happy to have found our home!
Tamara · 19 October 2023
Agent replied · 15 June 2024
Thank you Tamara for your kind words and for taking the time to leave this lovely review. ⭐⭐⭐⭐⭐
★★★★★ 5/5
TrustpilotBoth my self and my partner had the…
Both my self and my partner had the best experience with Abi. Her communication was on point at every step of the way. When the tenancy got delayed (through no fault of the agents) she kept us updated. throughout. She was so kind and considerate.
Amba · 23 March 2026
★★★★★ 5/5
GoogleCan't thank Andy Sharlotte Debbie and Kayleigh enough for all their hard work in selling our house. Thanks to them we sold it in 2weeks which was amazing. They all made the process very easy and kept us updated all the time. To say they were amazing is an understatement. Thank you so very much guys. A********
Susan · 16 June 2020
Agent replied · 15 June 2024
Dear Susan thank you for taking the time to leave a great review, much appreciated.
★★★★★ 5/5
GoogleI have been very impressed with Lang Town & Country Lettings since I first viewed a property near the end of October. From my first meeting with Carla, who arranged the viewing, to dealing with Bryony it has been a really positive and professional experience. As property manager Bryony has been very helpful and and has responded quickly to any issues.
Mark · 17 June 2018
Agent replied · 15 June 2024
Thank you for your five-star rating.
★★★★★ 5/5
TrustpilotGood communication!
Good communication throughout our house purchase. Complete ASAP who work on behalf of Lang Town & Country are brilliant and do an excellent job of keeping everyone informed of the progression via their dedicated portal.
Shaun · 29 May 2026
★★★★★ 5/5
GoogleI have brought and sold many properties over the years through Langs.
Service is always first class, the only agent for me !
Steve · 16 December 2025
Agent replied · 16 April 2026
Glad to help & thank you so much Steve for your review ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleAndy Genge and Phil worked tirelessly on our behalf through a protracted and at times, difficult sale process. I can wholeheartedly recommend them and all of the staff at Lang Town and Country for their professionalism, persistence and their determination to get things right for all parties. Their service is typified by their cheerful and dilligent approach and my family are extremely grateful to them for going above and beyond.
Andrew · 16 April 2024
Agent replied · 15 June 2024
Thank you so much Andrew for the ⭐️⭐️⭐️⭐️⭐️, Andy and Phil are so happy to get the apartment sale over the line for you.
★★★★★ 5/5
GoogleFantastic Estate Agents. I have used Lang Town and Country since the early 90s, for both lettings and selling multiple houses. They are by far the best estate agent in Plymouth, and every part of the business is professional, caring, and kind. Could not recommend enough!
Jeanette · 16 April 2025
Agent replied · 15 June 2024
Thank you Jeanette for the lovely review
★★★★★ 5/5
TrustpilotGreat local service
Have bought and sold with Langs several times and always had a good experience. Very knowledgeable about the local area, staff polite and professional.
Mrs · 4 December 2025
Agent replied · 24 December 2025
Thanks for trusting again Selina and for taking the time to write this lovely review ⭐⭐⭐⭐⭐
★★★★★ 5/5
GoogleAbsolutely amazing and best Estate Agents I came across, highly recommend! My sale was a bit complicated and I have almost lost the buyers. However, the support I have received, especially from Gemma (who was an angel!) Jay and James, have made it happen. Selling your home can be very stressful experience, however, if you have experienced and knowledgable people behind you to help, you don't feel alone! Don't waste your time on comparison sites. This Team will be there all the way to support you!
Sandra · 20 August 2023
Agent replied · 15 June 2024
Thank you Sandra,the whole team and particularly Gemma are delighted this sale went through for you and good luck in your next home.
★★★★★ 5/5
GoogleI found that the lettings manager Emma Trevorrow is very professional, polite and always respectful when dealing with lettings and tenants. The property that I rent now is the 2nd house that I have rented from Emma and she always made every effort to listen and process any questions or queries that I may have with efficiency and professionalism.
Martyn · 17 June 2018
Agent replied · 15 June 2024
Thank you for your five-star rating.
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