Lang Town and Country Plymouth reviews

★★★★★ 5/5

Google

Fantastic service from Andy, Tracey and the team. Always there to answer queries and offer advise. Many thanks on a successful sale especially as it had it's problem. Can not recommend them enough. Jane

Jane · 16 June 2023

★★★★★ 5/5

Google

By far the kindest, most supportive, and fastest working estate agency we have used. We cannot fault Langtown as a company or any of their wonderfully friendly staff. We not only purchased our first house with them but also used their services to sell our home years later. The communication throughout has been second to none and we would recommend them to any buyer, seller, or renter in and around Plymouth. Thanks again team for all of the help <3

Esther · 21 July 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Lang Town & Country, Mutley Branch, Plymouth. I cannot recommend them highly enough! From start to finish, their professionalism, expertise, and dedication exceeded all my expectations. They kept me informed every step of the way, promptly returning calls and emails, ensuring I was always up to date and never left in the dark. Throughout the sales process, Lang Town & Country demonstrated a genuine commitment to achieving the best outcome for us. They skillfully managed the challenges we faced, providing effective solutions and in the end ensuring a successful sale in a turbulent property market. I want to express my heartfelt gratitude to the entire team at Lang Town & Country for their outstanding service.

Jacques · 21 July 2023

★★★★★ 5/5

Google

Selling a property seemed like a daunting experience at first, but we were helped and supported every step of the way by staff at Lang Town & Country, highly recommend! Thank you Claire

Claire · 16 June 2023

★★★★★ 5/5

Google

We had top class service from very professional and dedicated team. Everyone was very helpful throughout the whole process. The staff kept up with their reputation. Thank you Phil, Emily and everyone involved.

UDAIVEER · 16 June 2023

★★★★★ 5/5

Google

Shawnie and the rest of the lettings team were great! Its my first time renting out an apartment and everyone was great at walking me through the process, answering my silly questions and making it effortless from start to finish - couldn’t recommend enough

James · 16 April 2025

★★★★★ 5/5

Trustpilot

Very smooth from start to finish

Very smooth from start to finish, the staff at the Plymstock branch have been friendly and helpful.

Andrew · 12 September 2026

★★★★★ 5/5

Google

Our property is managed by ND at Lang. Our tenant is a vulnerable adult, we are very happy with the sensitivity and care that ND and others at Lang have shown towards the tenant. Speaking broadly, maintenance issues are dealt with quickly and efficiently. Lang have trusted contractors that they use and we have been pleased with work that has needed to be done, always in a timely fashion. Staff always communicate well with us. Our property remains in good condition.

Zoe · 16 June 2023

★★★★★ 5/5

Google

My Wife and I started looking for our future home in Plymouth earlier this year, being from outside of the area it was somewhat difficult to schedule appointments to view properties with the many Estate Agents that we were registered with to ensure the best prospect of making our journeys to Plymouth worthwhile and having more that one property to view. En route to view properties with other agents our Son (who lives locally) contacted us to advise that Lang Town and Country had just taken a property on that we might wish to view. We contacted Lang Town and Country (who we had not registered with) and asked if there was any chance of viewing the property at a time that suited our other viewings. Lang Town and Country were happy to schedule an appointment for us withing a matter of a few hours that same day. We arrived as agreed mid afternoon to view the property to be met by Sam. She was very helpful, knew the area and answered all of our questions. A great ambassador for the Company. Subsequently we offered on the property and finally reached an acceptable figure to purchase. At all stages of the process we were kept fully informed by Nikki and the other members of the Team who we spoke too over the weeks leading up to completion. At all times we were met with courtesy and politeness and even when I asked for another viewing just before exchange in order to check something that was concerning me Lang Town and Country obliged. All in all Judith (my Wife) and I have been delighted in our dealings with all members of the Team and the way they conduct business. Buying and selling properties as we know can be fraught with frustration and worries, our view is that this has been by far the best experience we have had with an Estate Agent, and trust me we have had a few with buying and selling here in the UK as well as in Bulgaria and more recently France. Save yourselves the bother and based on our experience we have been delighted to use Lang Town and Country, we will certainly have further dealings as the need demands without hesitation. As the old advert for Carlsberg used to imply "if Carlsberg did Estate Agents it'd be Lang Town and Country". Massive thanks to all of the Team for getting us sorted and to the previous owners Family who very kindly left the Garden neat and tidy, please convey our many thanks. You have been brilliant and a pleasure to deal with.

Nigel · 16 June 2023

★★★★★ 1/5

Trustpilot

Terrible

Phoned to view a property as soon as it was listed for sale, was given what I was told was their earliest viewing appointment over a week later on a Friday of a bank holiday weekend. Arrived for viewing to find someone else waiting to view the same property and minutes after getting into the property another family arrived to view. We were all rushed around the property, the agent couldn't answer any of our questions, she didn't even know where the boiler was in the property or seem particularly interested then we were told that they would need best and final offers by 12pm the following day, Saturday of a bank holiday weekend!I feel sorry for the seller as they are undoubtedly going to lose out.

NeBa · 30 May 2023

★★★★★ 5/5

Google

James Clarke and the team at Lang Town have been involved with Foliot House, our 21-unit development in Crownhill, from the start. Even before we purchased the site, James was instrumental in helping us appraise the deal, giving us the benefit of his local market knowledge and providing comparables to support our purchase. After we had purchased the building, James spent time helping us get floorplans just right for the target market, making suggestions that cleverly optimised the use of the space. The team at Lang Town have been proactive with sales and marketing throughout, liaising with our design team and ensuring early reservations were secured. James organised a successful launch weekend (thankfully just before the first lockdown in 2020), at which around half the units were reserved. Despite the global pandemic, Lang Town continued to market Foliot House, and secured all 21 sales before the end of the year - no small achievement given the dramatic events this year has thrown at us. From start to finish, Lang Town & Country have provided a professional, responsive and incredibly effective service. They have been relentless in progressing sales and Help To Buy applications, and we wouldn't hesitate to recommend them to developers and homeowners alike.PositiveResponsiveness, Professionalism

Claire · 16 June 2021

★★★★★ 5/5

Google

I have used the team at Lang for lettings for many years now and they have been nothing but friendly, professional and efficient in all dealings. Highly recommend their services for landlords

Tony · 3 August 2025

★★★★★ 5/5

Google

Everyone at Lang Town and Country were exceptionally helpful and made buying the house as easy as they could. They arranged viewings so that we could meet builders and check dimensions which really assisted us as we thought through our purchase.

Jane · 16 April 2025

★★★★★ 4/5

Trustpilot

Amazing team at the Plymstock office.

The company were great start to finish, our case was slightly different as we were leaving the country before the sale of our house. Everyone in the office kept us up to date with viewings, photos etc. They also re did photos once tenants had left at our request and gave us tips and tricks for a sale. Once a buyer was found the whole process was fast and easy with no badgering on my part.

Kelsey · 9 March 2025

★★★★★ 5/5

Google

Great Service from Lang Town and Country. On the Lettings side Bryony Green and her team provided an excellent service and would not hesitate to use Bryony and her team again. On the sales side Gareth Forest and Beck Ford went over an above to ensure our sale went through. A great combination.

Steven · 17 June 2019

★★★★★ 5/5

Google

Had a viewing for a property with Tracey Viola, she was brilliant, knowledgeable about the property and accommodated us viewing on the weekend which is great as getting time off work is so difficult! She was really reassuring and lovely!

Sofia · 16 April 2025

★★★★★ 5/5

Google

Good to rent with. Good to sell with. Excellent local company with a depth of local knowledge. Best I’ve come across. Highly recommended.

Michael · 16 October 2025

★★★★★ 5/5

Google

Becky Jude was very professional and helpful when I requested Lang Town and Country to assist me to rent my property. They also found me a great tenant.

Phil · 16 June 2023

★★★★★ 5/5

Trustpilot

Langs sales were excellent (I purchased…

Langs sales were excellent (I purchased through them). They were professional and helpful throughout the whole process. They also use a very effective sales progression company once the purchase price is agreed. This adds an extra layer of communication and assurance.

Penelope · 13 February 2026

★★★★★ 5/5

Trustpilot

Fantastic Lang Town & Country (Plymstock)

From the moment I contacted Lang Town & Country (Plymstock branch), I was dealt with in a very polite and efficient manner. The valuation was conducted by Paul at a time to suit myself and within a week, the house was on the market at an agreed price. The professional photographer arrived shortly afterwards. Within a couple of weeks it was sold for very near the asking price and within 8 weeks the keys were handed over. The whole team were very knowledgeable and efficient. No issues whatsoever. Would happily use again. Thank you to everyone.

Alan · 18 December 2024

★★★★★ 4/5

Trustpilot

Very good at keeping everyone informed

We worked through Lang to buy our house. They did a great job of keeping in touch with all parties, even though things got tense and extended as legal issues kept on causing complications.One thing was wrong though, the dimensions of the rooms in their brochure. While it says and we know not to use them to plan with, several rooms were wrong by 300mm or so, one bedroom more so as it measured into a difficult area to actually use and the lounge section was over measured in its width around 1m. The door from the house into the garage was also misplaced on the plan to the wrong end of a wall. None of this affected us as their house video and our visit told us all we needed, but their contractor who measured didn't do a good job

Tim · 16 December 2024

★★★★★ 5/5

Trustpilot

Would highly recommend Matt and the…

Would highly recommend Matt and the team at Lang town and country, highly professional and ready to go go the extra mile.Made the the stress of buying a property less of a stress. Thankyou.

Andrew · 14 November 2024

★★★★★ 5/5

Google

Tracey and Andy were absolutely wonderful from start to finish. No question was too much and they always responded quickly and helped put the mind at ease!

Cora · 16 June 2023

★★★★★ 5/5

Google

The Team was professional, responsive, friendly, and incredibly helpful throughout the entire process. They made everything straightforward, and any questions I had were answered promptly! I'd highly recommend them!

Jerry · 24 July 2025