Lang Town and Country Plymouth reviews

★★★★★ 5/5

Trustpilot

Supportive Team

Very supportive through an extremely difficult sale.

Sue · 22 December 2025

★★★★★ 5/5

Google

I was very impressed with the professionalism and enthusiasm from this agency. This is the first time I have used an agent to manage my property and I would highly recommend Richard and the team to anyone looking for a stress free professional service.

MR · 17 June 2018

★★★★★ 5/5

Google

I have always found the staff here very helpful and polite, especially Claire who was fantastic when I had some queries, she dealt with me promptly and professionally. I’ll be using Lang Town and Country if I move again. Great staff and great properties!

Sam · 17 June 2018

★★★★★ 5/5

Google

The Langs Team (Shawnee, Rebecca, Claire & Sarah) are fantastic, helpful and professional every step of the way! We have used them before - this time, the circumstances were a little different and Langs gave spot on advice, with nothing being too much trouble, all the way through to the property being let. Fantastic!

Georgina · 16 April 2024

★★★★★ 5/5

Google

Rebecca has been excellent, fist class service, extremely knowledgeable on the local market and a joy to deal with.

HUGO · 16 June 2023

★★★★★ 5/5

Google

The Langs Team (Shawnee, Rebecca, Claire & Sarah) are fantastic, helpful and professional every step of the way! We have used them before - this time, the circumstances were a little different and Langs gave spot on advice, with nothing being too much trouble, all the way through to the property being let. Fantastic!

Mark · 16 April 2024

★★★★★ 5/5

Google

Amazing service can’t recommend enough Matt was fantastic helped us every step of the way just couldn’t do more!!!! We are very grateful Jess and KevPositiveResponsiveness, Quality, Professionalism, Value

Jessica · 16 June 2022

★★★★★ 5/5

Google

Please pass our gratitude and thanks to Gemma Mc Cormick for her professional service and support.

Russell · 20 August 2023

★★★★★ 5/5

Google

Absolutely great throughout, a special thank you to Tracey for being superb start to finish. Many thanks, Tom.

Tom · 16 June 2023

★★★★★ 5/5

Google

We had a great experience with Lang Town & Country. Shawnie is fabulous.

Paul · 19 October 2023

★★★★★ 5/5

Google

Only positive experiences with Lang Town - friendly and professional, with good communication throughout the 2.5yrs we rented through them. Lovely team to deal with.

Tabby · 24 May 2025

★★★★★ 5/5

Google

my experience has been outstanding, from the way the phone is answered to dealing with my questions simply brilliant, Beck Jude is my account manager and she has not put a foot wrong, attentive and very proffesional

David · 16 June 2020

★★★★★ 5/5

Google

We had a fantastic experience with the team buying our home! After numerous viewings of different properties Emily sent us a house we had previously overlooked and told us to at least view it. We are so thankful we did as soon as we stepped inside we loved it and now it’s ours! The whole team are so lovely and communication was fab!

Courtney · 21 July 2023

★★★★★ 5/5

Google

Great team. Professional, helpful, friendly.. a pleasure to deal with. They've stood out to me against most other property agents I've dealt with in the past.

Andrei · 6 April 2025

★★★★★ 5/5

Google

My experience so far has been very good. Good approach to customers and am satisfied with the service rendered. The house location is on point.

Monday · 16 April 2025

★★★★★ 5/5

Google

They were all so polite, efficient and respectful, dealt with my buy very delicately and professionally

Vahid · 26 July 2025

★★★★★ 5/5

Trustpilot

We had a really positive experience…

We had a really positive experience with Holly at Lang Town & Country while purchasing our new home.

Eleanor · 20 April 2026

★★★★★ 5/5

Google

Extremely helpful, it has taken over 3 months to exchange contracts and everyone we've spoken to in the office has been more than helpful.

Karen · 16 April 2025

★★★★★ 5/5

Trustpilot

Highly recommend Plymstock branch

I would highly recommend Lang Town & Country if you are considering selling your property. The sale of my house went through smoothly from beginning to end.

Emma · 2 February 2026

★★★★★ 5/5

Google

I cannot speak highly enough of the service received from the team for the sale of my property. They pro actively communicated and updated me on progress and responded promptly to any queries. Where they excelled was after an offer was accepted and they liaised with the buyer's solicitor and myself and my solicitor to maintain momentum right up to completion. We wouldn't hesitate in recommending Lang Town & Country Estate Agents in Plymouth.PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 16 June 2021

★★★★★ 5/5

Google

Great service today. I deal professionally with lots of letting agents in Devon and Bryony has been brilliant. Viewing itinerary easily arranged, all questions answered, invaluable and most helpful local knowledge. Thank you.

Philip · 16 June 2020

★★★★★ 5/5

Google

Great Estate Agency and Christine is an amazing member of their team

Marco · 16 June 2023

★★★★★ 5/5

Google

Honestly, from start to finish, I found everyone so friendly and helpful, very professional indeed, nothing was too much trouble, as a first time buyer I called with so many questions and was always advised accordingly, I was kept in The loop and copied in on e mails constantly with The searches. Cannot say enough about this fabulous team. I now have my keys without any problems. THANK YOU 😀🔑🏠

Francine · 16 June 2022

★★★★★ 1/5

Google

The worst property management company I've come across in the UK. When we applied for a property, they pushed us to pay the safety holding deposit on the same day. We did pay it as we were desperate to make our move from London to Plymouth although it was obvious we were not getting it back according to their "smartly gathered" terms and conditions paper. We were sure to proceed it though as we had excellent credit and work history. What a bunch of incompetent people who couldn't understand we did not have work in Plymouth when we lived in London?! Then they agreed to proceed after we explained the obvious. Then there was silence, delayed replies and it came the day we had to move out from our old property and only when I checked the progress by emailing, the manager Bryony replied saying she was on annual leave (an excuse for the delay) and that the guarantor's income needs to be 3X the rent. We could have arranged any amount of guaranters had they informed us on time. They also accused us of lying regarding employment which we did not. We worked at the time of application and my wife gave resignation relying on this particular property. The last email was that they were going to put the property back in market because we did not reply. Why would we?! If you are using this agency be aware of what to expect!!!

A · 16 June 2020