Trusted Agent profile Β· Plymouth, Devon

haart Plymouth reviews

β˜…β˜…β˜…β˜…β˜… Excellent

867 reviews across 2 platforms

39 Mutley Plain Mutley Plain, Plymouth, Devon, PL4 6JQ

Part of haart, see every office.

haart's office in Plymouth, Devon, at 39 Mutley Plain Mutley Plain, is rated 4.7 out of 5 across 867 reviews on two platforms, including 827 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

827

Reviews on Google

This office

Facebook logo

3.4 / 5

40

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

5/5

Google

Really good experience with Haart. Kristy Burrell handled everything professionally and kept me well informed throughout the whole process. She was always approachable and quick to respond, which made things much less stressful. Overall, a smooth and positive experience, would definitely recommend.

Robin Β· 13 March 2026

Agent replied Β· 13 April 2026

Good morning Robin, Thank you so much for your 5 star review. We really appreciate it! All the best, haart Sales Team.

5/5

Google

Many thanks to Henrieta for all her help recently. She has given us lots of good advice about how to maximise my chances of getting all our deposit back, when we vacate. Very helpful and simple. We don't want to leave! It was great being a Haarts tenant ! Thanks Henrieta for being so approachable and for speedily actioning maintenance repairs. Henrieta went above and beyond on many occasions. Outstanding customer service πŸ‘πŸ‘πŸ‘

Jane Β· 30 September 2022

Agent replied

Hi Jane, you are most welcome and please let us know if we can assist with anything in the future. Kind regards, haart - Devon Property Management

5/5

Google

I have been dealing with sales consultant Scott Smith and I have to say that he has been one of the most knowledgeable and helpful agents that I have had the pleasure to deal with in a very long time. He listened and understood our search criteria and he has been very proactive in attempting to find us a suitable property within the area. Scott is a diligent and very good ambassador for Haart estate agents.

Patrick Β· 18 May 2022

Agent replied

Thank you for you 5* Review, I will let Scott know.

4/5

Google

Viewing very well organised with good communication, viewing by Alexandra was very efficient and we were given plenty of time to look around the property. So very positive viewing but a shame we had a follow up call / email 30 minutes later from Hart saying they had 'hot viewing' the next day, it felt like we were being put under pressure when actually we didn't need to know that!

Neil Β· 13 January 2023

Agent replied

Good morning, Thank you for leaving Alexandra a review. We do share if there are any future viewings to anyone who we feel is very interested in the property. We do this so we are open with all our clients :-)

5/5

Google

Viewed a property with Alexandra (Plymouth office) who was professional, efficient and friendly from first contact to arrange a viewing, to her follow up call this morning. The level of engagement and interest shown by Alexandra was first class, and her honesty and integrity were greatly valued. She has a lovely manner and relaxed but professional approach, making our property- viewing experience extremely pleasant.

Jo Β· 27 June 2023

Agent replied Β· 26 August 2023

Thank you for taking the time to leave Alexandra such a wonderful review :-) haart Plymouth

5/5

Google

I met with Charis Marley to view a property. Charis was really friendly, professional and wonderful throughout the viewing process. Charis provided everything you want in a viewing - she was willing to be flexible around our availability, was knowledgeable about the property and area, and able to answer my questions. An overall positive experience with Haart.

Bianca Β· 16 December 2023

Agent replied Β· 21 March 2024

Hi Bianca, what a lovely review. Thank you for providing such great feedback :) Kind Regards, haart lettings

5/5

Google

I only called to request to be put onto a list for new property coming up. Heleney went above and beyond to ask all the questions on what we would like out of a property that could match our needs. As first time buyers this was an amazing touch. As I work in a customer service roll myself, I was very impressed and felt like I've know Heleney for a long time. Thank you. I really hope we can match a house and continue with you all at Haart Estate.

Melissa-Jaye Β· 31 July 2021

Agent replied

Hi Melissa, Thank you for the great review, Heleney is over the moon to hear such good feedback. We will do our best to find you that perfect home :-)

4/5

Google

Chloe was energetic, communicated in a timely manner when she was running late which was beyond her control. When i asked for more info, she contacted the vendor and respondrd quickly with what i asked for. Superb

Kev Β· 3 December 2024

Agent replied Β· 10 December 2024

Good morning, Thank you for leaving such a positive review for Chloe. haart Plymouth :-)

5/5

Google

Haart Plymouth (Agent was Clare) were brilliant from start to finish!! . Clare kept me up to date on all aspects of the sale, & when there were some minor hiccups (which there always is), Clare was on top of it straight away - nothing was a problem at all. . Not planning to sell another house anytime soon, but if I do, Haart Plymouth will be my only call!!

Mal Β· 29 November 2022

Agent replied

Thank you for taking the time to leave Claire a 5*Review :-)

5/5

Google

Haart is a excellent company, with fantastic staff. Ive been dealing with Henrieta , who has been very professional and polite, and has helped me with all my enquiries. Henrieta recently visited my property, for a maintenance visit, and 2 days latter all the issues have been sorted and repaired. Excellent customer service, Henrieta is always contactable and replys quickly. Haart are very lucky to have a fantastic property manager in Henrieta. Anthony.

Ras Β· 17 July 2022

Agent replied

Thank you so much for the brilliant feedback and 5* Review :-)

5/5

Google

I love Haart estate agent and whenever I had problems, they tried a way to sort it out and for today, especially Henrieta Klimkova, she listens to me well and tried to find a way with me to solve my problem. It’s so kind of her and Thank u so much.Thank u all of u at Haart team.

WutYee Β· 31 October 2023

Agent replied Β· 30 December 2023

Dear Wutyee, Thank you for leaving our wonderful Property Manger Henrieta such a lovely review :) Kind Regards, haart Property Management, Devon

5/5

Google

Me and my partner had a lovely experience with Charis, she helped us with everything we needed. It was the first time we viewed a house and it was a lovely meeting. Charis was very warm and welcoming and nothing was to much to ask for. I can highly recommend using Haart Estate and Lettings Agents in Plymouth.

Sophie Β· 25 October 2023

Agent replied Β· 24 October 2024

Dear Sophie, Thank you for your lovely review for our wonderful Negotiator Charis. Kind Regards, haart Lettings Plymouth

5/5

Google

Charis Marley is a lovely person to talk. It was an absolute pleasure to communicate with Charis, she was patient and willing to answer all of my questions. I really appreciate her polite manner of speaking and will be confident to recommend her as a professional negotiator agent to any of my friend. Thank you, Charis!

Anca Β· 30 November 2023

Agent replied Β· 30 December 2023

Dear Anca, Thank you for the wonderful review you have left for our fantastic Negotiator Charis. Kind Regards, haart Lettings

5/5

Google

Had a viewing in looe with Alexandra from the Plymouth office who was very professional from the start when we arranged viewing on the phone. Alexandra also called on day of viewing to confirm we had made it to Cornwall . She was on time and very polite and informative whilst at the property. Thank you to Alexandra And Haart

David Β· 12 August 2023

Agent replied Β· 26 August 2023

Thank you for leaving an amazing review for Alexandra, haart Plymouth

5/5

Google

Would like to say what a pleasant difference it was using Haart Plymouth and James Lloyd-Davies. Punctual, professional and informative with his work in such a short space of time. A massive thank you to Haart and your efforts in my difficult situation.

Jay Β· 13 February 2026

Agent replied Β· 13 April 2026

Good morning Jay, thank you for your kind review for James. All the best, Plymouth haart sales team.

5/5

Google

The service we have received from Amy Marshall at Haart's Plymouth office has been second to none. From our initial enquiry into renting out our property through to the completed process, Amy has been clear, concise, knowledgeable and informative every step of the way. Amy was a key factor in why we decided to place our rental business with Haart.

Christine Β· 27 July 2023

Agent replied Β· 26 August 2023

Hi Christine. Thank you for taking the time to leave such a lovely review. It was a pleasure to work with you :) Kind Regards, Haart Lettings Plymouth

5/5

Google

On behalf of my mum: James Lloyd- Davies was polite, knowledgeable and gave sound reasoning behind the valuation of my property. Brilliant service.

Caroline Β· 13 March 2026

5/5

Google

Haarts were excellent in selling my property. I would like to thank particularly Alannah Richards and Jordan Greenway who provided an outstanding level of service. I had used another plymouth-based agent earlier this year to sell my property and was generally underwhelmed by the lack of attention paid to wanting to the sell my property, and only received one (joke) offer in a three month period. I moved over to Haarts and immediately felt like a valued customer. They provided all the information I could possibly want and were regularly feeding me messages on levels of interest and what they were doing to get my property sold. Within three months I had received at least half a dozen reasonable offers. Alannah and Jordan clearly worked hard to get me the best offer possible and I am delighted to say that I completed the sale in December. I cannot recommend Haarts enough for the level of service they provide which is above and beyond anyone else I looked at in Plymouth. Haarts may seem a tad on the expensive side but I can honestly say that you get what you pay for and they are well worth the money if you want your property sold at a price you can be happy with.

Tripse777ens Β· 26 August 2020

Agent replied

Tripse777ens, we are so happy to read such a great review about haart Plymouth! Our team strives to deliver an excellent experience, and are glad you found this to be the case selling your property with us. We wish you all the best for the future.

5/5

Google

Chloe was very approachable and knowledgeable about the property. We appreciated her descriptions of what it would be like to live in the property, it really helped to paint the picture for us.

Emma Β· 3 December 2024

Agent replied Β· 10 December 2024

Thank you for taking the time to leave Chloe a great review. Haart Plymouth :-)

5/5

Google

Me and my partner had a lovely experience with Charis, she helped us with everything we needed. It was the first time we viewed a house and it was a lovely meeting. Charis was very warm and welcoming and nothing was to much to ask for. I can highly recommend using Haart Estate and Lettings Agents in Plymouth.

Sophie Β· 27 July 2023

Agent replied Β· 26 August 2023

Dear Sophie, Thank you for your lovely review for our wonderful Negotiator Charis. Kind Regards, haart Lettings Plymouth

5/5

Google

Chloe was really helpful in finding us the right type of properties to look at, and we found her very friendly and knowledgeable when showing us around, but without being too pushy! Thanks Chloe!

Charlotte Β· 12 November 2024

Agent replied Β· 10 December 2024

Thank you for taking the time to leave me a review. Chloe, haart Plymouth :-)

5/5

Google

Been renting with Haart for a year now and they are so helpful, professional and friendly. Henrietta has been amazing this year dealing with my queries so quickly and efficiently. So professional I would definitely recommend.

Barbara Β· 24 September 2024

Agent replied Β· 24 October 2024

Hi Barbara, thank you for leaving our wonderful Senior Property Manager Henrieta a lovely review. Kind Regards, haart Property Management.

5/5

Google

Lauren has been extremely helpful with the purchase of my new property in Plymouth. She was flexible in arranging viewings, really welcoming on arrival at the property and responded quickly to emails containing questions. When she was due to be on leave from work she ensured that I knew whom I could contact in her absence which I really appreciated. I have been really impressed with her service and would not hesitate to contact her again were I to be looking to buy/sell any properties in Plymouth in the future. Thank you Lauren.

Rosie Β· 31 December 2019

Agent replied Β· 30 December 2023

Dear Rosie Fraser, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

I highly recommend haart, I was letting through the agency and whilst overseas took great care with everything, a few things with my tenant did go wrong and they sorted it straight away. On the buying side, I decided to use Haart and the service I received was second to none from both Jenny and then Alannah who took over the sale of the property and who gave different options to best sell my property which was a success. Also being overseas Alannah kept me up to date with all the comms and always delivered on her promises. Thank you!

Juliet Β· 13 November 2019

Agent replied

Dear Juliet Fiander, Thank you for leaving such great and detailed feedback about your experience with haart Plymouth estate agents. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Questions about haart Plymouth

How many reviews does haart Plymouth have?

haart's Plymouth office has 867 reviews across two platforms: 827 on Google, 40 on Facebook.

What is haart Plymouth's rating?

haart Plymouth is rated 4.7 out of 5 across all 867 reviews, and 4.8 out of 5 on Google from 827 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Plymouth won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Plymouth office?

haart Plymouth, 39 Mutley Plain Mutley Plain, Plymouth, Devon, PL4 6JQ.

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