Trusted Agent profile · Plymouth
★★★★★
250 reviews across 1 platform
44-50 Drake Circus, Plymouth, PL4 8AB
Fulfords's office in Plymouth, at 44-50 Drake Circus, is rated 4.5 out of 5 across 250 reviews on 1 platform, including 250 Google reviews rated 4.5.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
5/5
GoogleI have recently bought a flat through Fulfords and would like to say Gareth and all his team were excellent from the start to the finish Everything was done with ease and care. Would recommend them for any property requirements
Thank you Brian for your 5* review of the great service you received and it is a pleasure to read that you would recommend the Fulfords team. Best wishes, Lucy.
5/5
GoogleGreat service, estate agent Gareth and mortgage advisor Lorraine were both really helpful at keeping me informed and keeping the buying process on the move especially during difficult times at the moment! Would recommend!PositiveResponsiveness, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleMany thanks to Gareth and his team for professional and friendly service. We were kept informed regularly throughout the whole process. Thanks to all of you! Excellent value compared to other local Agents, would definitely recommend to anyone. Great job! Thank you 🙂
Thank you for this wonderful 5 star review for Gareth and the team at Fulfords in Plymouth. It is great to hear that you have received professional and excellent service, along with being well informed throughout the process. Thank you for recommending our team. Many thanks, Maryjane.
5/5
GoogleI had a fantastic experience with Jody Ivey during my property viewing yesterday. She was incredibly helpful, answering all my questions and showcasing her knowledge of the property. Jody's friendly and professional approach made the visit enjoyable. I highly recommend her and Fulfords Estate Agents for their outstanding service. Thank you, Jody!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have now let two properties through Fulfords, Plymouth. The help I had was warm, friendly, and efficient. Nothing was too much trouble. They are such a safe pair of hands. I was helped by Jani and Holly.
Many thanks Susan for your wonderful 5* review. It gives me great pleasure to read that once again our local Fulfords branch in particular Jani and Holly were friendly, efficient and nothing was to much trouble. Kind regards, Lucy.
5/5
GoogleHad a fantastic experience with Keith. Was really professional and created a very welcoming and warm atmosphere whilst dealing with him. He made the process very easy and is a credit to the team
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleGareth and his team are amazingly good. We had problems with our sake and I cannot praise Gareth enough for getting us through.
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI used Fulfords after trying another agent, Fullfords were very proactive and professional and despite the property being on with another agent they delivered and sold the property for me. I would use again for sure.
Wonderful to read Tom that you had a fantastic experience with our local Fulfords team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott
5/5
GoogleAlways an absolute pleasure dealing with the team in Fulfords. The branch manager Gareth is great. Very personable and professional and a pleasure to deal with. Very fast and painless process 5 stars from me
Hi Dale Thank you very much for this review and the 5 star rating! I am delighted to hear that Gareth and the team provided such good service and made the process fast and painless! Kind regards, Jake
5/5
GoogleWould like to thank Fulfords for selling my house within 3 days! All staff were helpful & friendly, special thanks to Gareth & Emma for keeping me updated on the progress. Would highly recommend Fulfords
Thank you Carol for taking the time to leave us your 5* review! I will, of course, make sure your kind words are forwarded to our local Fulfords team. Kind regards, Scott
1/5
GooglePOOR CUSTOMER SERVICE Today I received a email directly from my landlord request the rent and introducing themselves due to Fulfords ceasing management of the property. I called Fulfords Plymouth to verify as this was the first I had hear of this and I politely noted my frustration at not being informed by Fulfords. I was then rudely told that "your contract is actually with your landlord and we no longer work for them so that is their fault" When I told her that was a terrible response she said well i have given the information what more do you need, ill give you a clue ITS CALLED CUSTOMER SERVICE! during our tenancy with them they also lost a copy of our house key, and in light of the cease of management we discovered have failed to pass on property issues with the landlord. we previously let with Country wide and said never again but unfortunately failed to note fulfords were owned by countrywide.
I am sorry to read you feel this way. Please contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Scott
5/5
GoogleExcellent service from this branch of Fulfords. Dealt with them for many years and Gareth is always on hand to assist!
Hi Nick! Thanks so much for this lovely 5* review. Gareth and the team appreciate your feedback and kind words. Here's to many more years of working together! Graham - Customer Relations
5/5
GoogleJody was a star! Very professional and helpful!
5/5
GoogleGareth and the team have done a fantastic job at selling my house, providing me with regular updates at every stage and were very helpful throughout the whole process. Thank you to ,you all
Many thanks Catherine for taking the time to leave us this fabulous 5* review and recommendation. Best wishes, Lucy
5/5
GoogleGareth and Lara were superb throughout the process. Very helpful and responsive. They piled the wheels of the transaction superbly.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have used Fulfords as agents to rent out our flat and also when we sold it, after a few failed relationships with other agents. Fulfords have always been kind, patient and very professional. They gave valuable advice when needed and we felt like they always had our best interests at heart. Overall it has been a pleasant experience having Fulfords represent us.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have recently used Fulfords and sold two properties Dec 2018. They initially completed the valuations and Gareth came and did the valuations on his day off as we had travelled from out of the area and were only around for one day. We eventually sold the properties in auction but Fulfords facilitated the 'transfer' to the auction company. We had also used Fulfords a couple of years ago. They seem to work well as a team and are really helpful in every aspect. I would highly recommend them.
Hi Katie, many thanks for your 5* review and recommendation. Kind regards, Tracey.
5/5
GoogleWould like to thank Callum who I spoke to this morning very helpful and hopefully will be speaking to him soon Thankyou again callum
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleGareth and his team were brilliant in helping us buy our first home. Consistently keeping us updated and chasing things when required, easing the stress on us. I would absolutely recommend them.
Thank you for the great 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Gareth and everyone involved at Fulfords in the Plymouth branch. Kind Regards, Sarah.
5/5
GoogleGareth and his team went above and beyond to help my move go with ease. I would definetly recommend to friends and family and would use the estate agents again!
Hi Siobhan Thank you very much for this 5* review and recommendation! Great to hear that Gareth and his team were able to provide such good service! Kind regards, Jake
5/5
GoogleBig thank you to Becky who arranged all our mortgage and protection cover which has meant we have found and moved into our forever home. Would highly recommend Beckys services.
Thank you Chris for your 5* review and recommendation of the service avalable from our Fulfords team. Kind regards, Scott
5/5
GoogleGreat experience dealing with Gareth and the team. Friendly and polite service and excellent communication. They made selling our house completely stress free from start to finish. Would highly recommend.
Matthew, thank you for taking the time to leave a great 5* review. It's wonderful to read that the service you experienced led to a stress free in the sale of your property. Best wishes, Tracey.
5/5
GoogleBeen with two estate agents previous to fulfords and they don't come close to the professionalism and enthusiasm that fulfords have. Found me endless amounts of interest in my house when coming to sell, four offers and a sale all within six days of being on the market! Jenny and Gareth in particular were fantastic to liaise with but the whole team were a pleasure to deal with.PositiveResponsiveness, Quality, Professionalism
Many thanks for the fabulous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJody from Drakes circus was very professional and helpful and nothing was too much trouble very patient and cheerful
shirley brown many thanks for your excellent 5* review. Kind regards, Lucy, Customer Relations.
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