Trusted Agent profile · Plymouth

Fulfords Plymouth reviews

4.5

★★★★★ Excellent

242 reviews across 1 platform

44-50 Drake Circus, Plymouth, PL4 8AB

Fulfords's office in Plymouth, at 44-50 Drake Circus, is rated 4.5 out of 5 across 242 reviews on 1 platform, including 242 Google reviews rated 4.5.

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4.5 / 5

242

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

5/5

Google

Really happy with the service received from Gareth, Emma and their team for the sale of our property. Great communication all the way through. Really felt like they were working hard to get us the sale we wanted. Always available for a chat when we were worried about something either by email or phone. They were informative, supportive and knowledgeable. Wouldn't hesitate to recommend them or use again.

Alison · 31 May 2020

Agent replied · 31 May 2023

Thank you for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.

5/5

Google

Massive thank you to Jani for making my move and transactions smooth. Thank you for such a pleasant attitude and friendly face.

Meerai · 7 July 2019

Agent replied · 7 July 2023

Thanks M for your 5* rating and recommendation. Kind regards, Mark

5/5

Google

My experience with fulfords was excellent from start to finish. Although I ended up buying a property that was on the market with another company I could not complain. From the very first phone call they were very helpful and proactive. Ringing me regularly with new properties, extra details when required and anything else I may find helpful. Would higjlu recommend them when searching for a house. Thanks guys

Ryan · 7 July 2019

Agent replied · 7 July 2023

Thank you Ryan for your wonderful review and recommendation. Kind regards, Mark

1/5

Google

I popped in a few times ref to property to let, my budget being £500 per month and there was nothing to offer, however I felt one or 2 gilrs in the branch were a tad rude, talking at 500 miles an hour.. the approach bothered me in so much that I did not feel welcome so in the end went with another agent

Listing15 · 6 July 2020

Agent replied · 7 July 2023

Please contact us via review@countrywide.co.uk. so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)

5/5

Google

Fulfords successfully navigated a difficult and protracted investment HMO sale for me with diligence and care. Although the sale took 8 months to complete due to complications they saw it through to completion with skilled input to overcome some of the hurdles encountered. Well done !

Jim · 26 March 2023

Agent replied · 31 May 2023

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

Had the pleasure of having Lara looking after me whilst dealing with property, her professional yet calm manor made everything so much easier, could not recommend her enough. 5 star service!

Jack · 26 March 2024

Agent replied · 29 October 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Gareth is always very helpful and co-operative and willing to go the extra mile to help his Sellers

Kim · 7 July 2019

Agent replied · 7 July 2023

Thank you Kim for your glowing 5* review of our Fulfords team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.

5/5

Google

Great conversation with Jody. She understood my busy schedule and worked the valuations around me. Enthusiastic, empathetic and knowledgeable. What more do you want from your estate agent.

Paul · 26 March 2024

Agent replied · 1 August 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic experience. I was in a rush as I left looking for a property very last minute. I did everything through Jani, an absolute delight to speak to. She helped get everything moving as quickly and smoothly as possible and was always available on the phone or via email for anything I needed. Definitely recommend Fulfords, and if possible, Jani!

Taylor · 6 July 2020

Agent replied · 7 July 2023

Thank you Taylor for your glowing 5* review of our Fulfords team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

5/5

Google

Absolutely amazing experience! Lara assisted us with buying our first home and couldn’t do enough for us. We felt comfortable and cared for throughout! Would highly recommend.

Lily · 26 March 2024

Agent replied · 29 October 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Meeting with Yolanda at a house I was viewing was an absolute pleasure. Despite the late hour, she gave me plenty of time to view the property properly and answered all my questions. She was both professional and friendly throughout. Since then, she has been very helpful with advice and support and I am very happy to recommend her and her office.

Sharon · 7 July 2019

Agent replied · 7 July 2023

Thank you Sharon for your glowing 5* review of our Fulfords team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

5/5

Google

The whole team are fantastic! Everyone I dealt with from the moment I started viewing properties to the moment I completed my purchase has been wonderful. I'm especially extremely extremely grateful to Becky, the mortgage advisor, who really went above a d beyond to make my entire experience as a first time buyer as stress free as possible. Thank you!

Katharine · 1 June 2019

Agent replied · 31 May 2023

Dear Ms Wilde, Congratulations on the purchase of your first property. it is wonderful to read that the team were able to make the process a stress free experience. I will pass on your kind comments to Becky. Best wishes from us all. Many Thanks, Sarah

5/5

Google

Move went smooth as did the paperwork. Thankyou Jani Bagulho

Nick · 7 July 2019

Agent replied · 7 July 2023

It's great to see that the Fulfords team were once again able to provide their proven 5* service! Thank you. Kind regards, Lucy.

5/5

Google

I have used a range of estate agents in the past, but i am genuinely impressed by the service fulfords have provided to secure my tenancy. Every email was answered promtly, with clear information. Jani and Holly have been friendly, professional and nothing has been too much trouble. Many thanks for making this move as smooth as possible.

Pamela · 7 July 2019

Agent replied · 7 July 2023

Hi Pamela Thank you very much for this fantastic review and 5* rating! I am delighted to hear that Jani and Holly have provided such good service when helping to secure your Tenancy and answer and queries you've had! Kind regards, Jake

5/5

Google

Highly recommended. In my experience, Gareth at the Plymouth branch is the 'go to' Agent and had been sincere and knowledgeable in his dealings with me. The advice have been honest and completely on point. The team go beyond the norm to ensure a fair and professional outcome for both seller and purchaser. Tony Gnezdilov.

Tony · 6 July 2020

Agent replied · 7 July 2023

Thank you for your lovely comments, 5* review and recommendation. I have passed your feedback to Gareth and everyone else involved at the Fulfords branch. Best wishes, Lucy.

5/5

Google

Fulfords are amazing! They are super friendly and helpful. I have friends who have bought through Fulfords and they seem to also have had a 5* experience. I highly recommend them if you’re looking for a house! Great management from Gareth and the whole team!!

Charli · 31 May 2022

Agent replied · 31 May 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Fulfords Plymouth and Jennifer managed with ease, speed and good communication thoughout the sale of my house in Plymouth. I had used them years ago to sell my mother's house with a very similar great response although perhaps different personnel at that time.

David · 31 May 2022

Agent replied · 31 May 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Jasmine at the Plymouth team has been amazing. She was very patient with me and very helpful throughout the renting process as well as making sure I was comfortable at my new place. Thank you.

Thet · 26 March 2023

Agent replied · 31 May 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Total bunch of clowns. Incompetent liars. Agency fees of £500 and thats before deposits and first months rent. Had to make an official complaint just to get my refund, refund delayed as the branch filled out paperwork incorrectly, manager took no responsibility and I lost a property as a result. Avoid.

Barrie · 7 July 2019

Agent replied · 7 July 2023

Hi Barrie, thank you for taking the time to leave us your feedback and I am pleased to see that our Customer Care team were able to resolve your concerns. I am sorry, however, that this has left you with a negative impression of our team. Kind regards, Scott

5/5

Google

I had been renting for last 8- 9 years, excellent customer service. I was dealt by ‘Lucy Schofiled , she go an extra mile to help you. Lucy you are a gem, I wish all customer care managers are like you. Wish you goodluck with your career :)

Mohsin · 6 July 2020

Agent replied · 7 July 2023

Many thanks for taking the time to leave us this wonderful 5* review. Best wishes

5/5

Google

Very friendly, helpful and efficient throughout the whole purchase. First time buyers so didn’t really know the process or what happened next and someone was always at the end of the phone or computer to advise and chat to. Thank you.PositiveResponsiveness, Quality, Professionalism

Jess · 25 August 2021

Agent replied · 7 July 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Don't rent with these people because they left me with a broken boiler for 3 months during winter and they ask for unexplained fees if you want your deposit back.

E · 26 March 2023

Agent replied · 7 July 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

4/5

Google

The team did a good job selling my house, it all happened so quick. Jenny and Matthew are always available on the phone when we need them. Extra praise given for having to deal with my husband.

Emma · 31 May 2022

Agent replied · 31 May 2023

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

We have a great experience. The process of selling out home was smoothly done. The team were so pro active in answering all our queries. Thank you team Fulfords.

Dr · 26 March 2023

Agent replied · 1 January 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

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