Fulfords Lettings Plymouth reviews

★★★★★ 5/5

Google

Myself and my partner recently worked with Matthew Binney to secure our mortgage. Matt went above and beyond to ensure that we could get into our property as soon as possible. Matt made himself available any time for us and was amazing. Highly recommended him for any and all mortgages !!PositiveProfessionalism

Connor · 27 August 2021

★★★★★ 5/5

Google

Thanks Rebecca for helping my husband and I to save a substantial amount of money from our monthly budget when we re-mortgaged our home. Rebecca made sure that she kept us up to date with how things were going and made the process less stressful that we expected it to be. Thanks again for a fabulous job :-)

Nichola · 28 August 2019

★★★★★ 5/5

Google

Rebecca King (Mortgage Adviser) helped us so much with our first mortgage. We did not know anything regarding buying our first home and finances, Becky clearly explained everything to us and was always available at the end of the phone for any questions we had. We will never use anyone else for our mortgage services. Thanks Becky.

Siannon · 28 August 2019

★★★★★ 5/5

Google

I had a really good experience from the team at Fullfords in Plymouth, especially Keith when I needed help when renting out property. Keith gave me total peace of mind that my investment was in capable hands and being looked after. Nothing was too much trouble. Thank you so much

Jane · 17 June 2024

★★★★★ 5/5

Google

As non-resident landlord trust is paramount. Lucy and her team are excellent and got us up and running quickly again, after a very costly letdown by another agency. Her maintenance team knows what they are doing and we can rest assured that our properties are well looked after.PositiveProfessionalism

Markus · 27 August 2021

★★★★★ 5/5

Google

Excellent friendly service through the sale process. All the staff at the Plymstock branch are professional and dedicated to make the process as smooth as possible. I would not hesitate to recommend Fulfords. Special shout out to Georgia and Harriet

Tracey · 27 August 2022

★★★★★ 5/5

Google

Our experience of Fulfords as first time buyers has been amazing. Excellent advice, understanding of what we were looking for, patience and guidance beyond the call of duty. A five star recommendation is the only response. Thanks to Jenny, Kerry and Gareth. Tricia and Alastair Ninian

Tricia · 27 August 2021

★★★★★ 1/5

Google

Shame I want to mark 0 stars. No roof half year, raining in my sitting room for a month, have to reach council, broken window handle, water damaged walls, water in light bulbs place, yesterday break front door handle, we were not able to get out, my husband handy, we made... solution for now, agency sed write complain in their page, where we write meny times and apart to litter collection from inside home after 9 months nothing was done, I forgot to mention no rubbish bins for two months, we have to order, pay for them and pay fine. Two years and nothing was done, and we can't pay bills for 3 months because in some places this was registered like business in another student house. We have to done everything. Agency says the landlord just does not fix... So now I'm going to be handy women and try to take measurements for front door and buy the handle. Dear Fulford I hope you all rott in hell

Eva · 16 April 2023

★★★★★ 5/5

Google

Fantastic service from Kerry and the team in selling my grandads house. They were always in communication and kept us up to date with the sale. Would highly recommend and would use again. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value

Sabrina · 27 August 2022

★★★★★ 5/5

Google

Had a wonderful experience with Jody. She helped me with everything I needed and I wouldn’t go anywhere else. Thank you so much Jody x

Liv · 16 April 2025

★★★★★ 5/5

Google

Having encountered difficulty with a number of professionals along the house-buying process, I have had nothing but pleasant and professional interactions with our Fulford's agent during the entire transaction. Gareth was helpful, honest, and went above and beyond to ensure all parties were satisfied. 10/10. Would recommend every time!

Brett · 27 August 2020

★★★★★ 5/5

Google

Gareth was always available and did everything he could to proceed with the sale with the minimum of hassle for us, the purchasers. He replied to emails and phone calls immediately.

Barbara · 16 April 2023

★★★★★ 5/5

Google

Lara is fantastic, would be my first port of call when needing an estate agent

Mollie · 16 April 2024

★★★★★ 5/5

Google

A Big thank you to Gareth, Emma and all the team at Fulfords Drake Circus . A stressful process made alot easier with there professionalism, advice and helpfulness from the outset through to completion. Would highly recommend and not hesitate to use again. Best wishes Tony, Jayne and Sam xx

Jayne · 28 August 2019

★★★★★ 1/5

Trustpilot

Exmouth branch

We signed with fulfords in exmouth June 2024 and to begin with they were helpful and the initial appointment was good so we signed up with them as we have had some dealings with them before.That turned out to be the worst decision ever.After a week I had to call them to ask why my property was not on there website only to told oops sorry,then I had to phone again to ask why there was no description about my property which they corrected.on one particular viewing my husband left our property to allow the agent to show the client around,after an hour and twenty minutes my husband phoned the agent as she hadn't phoned him to say the viewing was over to be told oops sorry I forgot.we stayed for the timed we signed for as we had no choice but NEVER would I recommend them to anyone.it took 16 weeks and numerous phone calls for them to put a sale board up and 4 calls later they still haven't picked it up.i don't blame them for the lack of footfall but I from start to finish we constantly had to phone them. Totally useless.

Amanda · 8 December 2024

★★★★★ 5/5

Google

Geeat experience with Fulfords, Gareth, the branch Manager was fantastic! From start to finish he was there to assist with anything required during the sales process. Professional, supportive and efficient team. Would highly recommended! Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value

Beth · 27 August 2021

★★★★★ 5/5

Trustpilot

Amy and Alice great customer service…

Amy and Alice great customer service and was always on the other end of the phone or quick reply to an email with any issues raised

Richard · 28 May 2026

★★★★★ 4/5

Trustpilot

I was looking to purchase a property…

I was looking to purchase a property and the sales team were great. The details supplied were accurate and I received follow up enquiries regarding my interest and opinions. All of which were useful.

John · 25 March 2026

★★★★★ 1/5

Google

Painful - Like watching ENGLAND play for 90 minutes + penalties Never have I ever had such a roller coaster experience, a game of two halves with penalties thrown in because as if buying a home isn’t stressful enough! From the beginning… It didn’t start well, whilst viewing the property I was informed offers had already been accepted on the over inflated sale price! 24 hours later the over inflated sale price was reduced by 10k. Where did those offers go? Now it gets interesting, I place an offer, it’s Thursday morning, I hear nothing, nothing in writing, nothing via email and most certainly no phone call! I feel like I’m about to break into a song! No contact Thursday, Friday, Saturday, I chilled on Sunday. No contact received Monday, I called them twice, exactly the same Tuesday, then Wednesday and Thursday!!! I am now a little angry, this isn’t how it is meant to be! So my dolly is thrown from the pram, Eventually I get through to someone, not just a “I’ll get them to call you back” this is now 8 days after placing an offer. “It’s great news” my offer of £XXXX has been accepted! Wait! What! I didn’t offer that much! Silence! Long pause! “Let me check the file” more silence! “Oh well that’s what has been accepted, do you want the property or not” Dumbstruck, couldn’t believe what I was hearing! That’s it then, more silence, no further contact, right up to 1 month before completion, they call me, asking me if I’m going to complete and if I have a mortgage offer!!! I haven’t mentioned names, that’s for the official complaint but I will mention one lady who eventually saved the day, completely out of her way to sort the vendors and his solicitors out, checking paperwork, visiting the property, ensuring completion took place as it should. Jenny you deserve a medal, 5 stars to you. Maybe a change in job, looks like Fulfords need a Training and Compliance Manager!!! Penalties it is then - to top it all off, the same day as I complete, Fulfords put my new home back on the market For Sale!! Please don’t buy it, I haven’t even moved in yet!!!

Martha · 27 August 2022

★★★★★ 5/5

Google

I have been dealing with Jody and Jenny and they are both a credit to Fulfords. They are friendly, approachable and knowledgeable about the housing market. They have listened to what we would like and given us a lot of information and advice. If you are looking to buy or sell then look no further than this company!

Paul · 16 April 2024

★★★★★ 5/5

Google

Fulfords dealt with sale of our property in a professional manner from start to finish, they went beyond what I expected. Special thanks to Gareth the Manager fo all his help and Sophie and Alex. I would thoroughly recommend this company, best regards to All at Fulfords

Phil · 28 August 2018

★★★★★ 5/5

Google

Jody is just brilliant! Very supportive and helpful and always on hand to answer any questions! Thanks Jody!

Amelia · 16 April 2025

★★★★★ 5/5

Google

Thank you Gareth for the hard work you did to get me through this stressful period, any questions relating to my move were dealt with promptly and professionally which was very reashoring. Thank you very much Ian

Ian · 27 August 2021

★★★★★ 1/5

Trustpilot

Plymouth Branch Unprofessional

Very unprofessional once they had our signature on the sales contract. No follow ups so buyer started haranguing me instead then pulled out because the support wasn’t there. A particularly dopey assistant left the door unlocked after a viewing and the entire office moved without telling me. A really shabby customer service

Helen · 11 September 2025