Trusted Agent profile · Plymouth

Fulfords Lettings Plymouth reviews

4.2

★★★★★ Great

265 reviews across 2 platforms

44-50 Drake Circus, Plymouth, PL4 8AB

Fulfords Lettings's office in Plymouth, at 44-50 Drake Circus, is rated 4.2 out of 5 across 265 reviews on two platforms, including 212 Google reviews rated 4.6.

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4.6 / 5

212

Reviews on Google

This office

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53

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Plymouth office, from every platform, shown as written. First names only.

5/5

Google

Gareth and his team were brilliant in helping us buy our first home. Consistently keeping us updated and chasing things when required, easing the stress on us. I would absolutely recommend them.

Linzie · 28 August 2018

Agent replied · 26 August 2024

Thank you for the great 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Gareth and everyone involved at Fulfords in the Plymouth branch. Kind Regards, Sarah.

5/5

Google

Jody from Drakes circus was very professional and helpful and nothing was too much trouble very patient and cheerful

Shirley · 16 April 2025

Agent replied · 26 August 2024

shirley brown many thanks for your excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Gareth and his team are amazingly good. We had problems with our sake and I cannot praise Gareth enough for getting us through.

Helen · 27 August 2021

Agent replied · 26 August 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Big thank you to Becky who arranged all our mortgage and protection cover which has meant we have found and moved into our forever home. Would highly recommend Beckys services.

Chris · 28 August 2019

Agent replied · 26 August 2024

Thank you Chris for your 5* review and recommendation of the service avalable from our Fulfords team. Kind regards, Scott

5/5

Google

Great experience dealing with Gareth and the team. Friendly and polite service and excellent communication. They made selling our house completely stress free from start to finish. Would highly recommend.

Nicola · 28 August 2019

Agent replied · 26 August 2024

Matthew, thank you for taking the time to leave a great 5* review. It's wonderful to read that the service you experienced led to a stress free in the sale of your property. Best wishes, Tracey.

5/5

Google

Been with two estate agents previous to fulfords and they don't come close to the professionalism and enthusiasm that fulfords have. Found me endless amounts of interest in my house when coming to sell, four offers and a sale all within six days of being on the market! Jenny and Gareth in particular were fantastic to liaise with but the whole team were a pleasure to deal with.PositiveResponsiveness, Quality, Professionalism

Ollie · 27 August 2021

Agent replied · 26 August 2024

Many thanks for the fabulous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Fulfords, Exeter branch - great landlord service

We have three flats which we rent through Fulfords, Exeter branch. Recently 2 of the flats became vacant at the same time, and we had a long list of things to go through with the agents. Both Aaron and Josh have worked very hard to answer all our queries, helped with our requests and of course most importantly to find new tenants. We found the contact process with the office very smooth, receiving calls and emails to keep us informed of viewings and updates on cleaning etc. One of the previous tenants had arrears, and Aaron did a great job with chasing them up, liaising with the tenant regarding terms of release from the contract. We found both Aaron and Josh to be very knowledgeable. Also if one of them was away there was a smooth handover between them, meaning we were never having to explain things from the start. They both always knew what was going on. Both are a credit to Fulfords, we know our flats are in good hands.

Em · 27 November 2023

5/5

Google

Gareth and his team went above and beyond to help my move go with ease. I would definetly recommend to friends and family and would use the estate agents again!

Siobhan · 28 August 2018

Agent replied · 26 August 2024

Hi Siobhan Thank you very much for this 5* review and recommendation! Great to hear that Gareth and his team were able to provide such good service! Kind regards, Jake

5/5

Google

A huge thankyou to Jody! She has been amazing ! Very helpful and professional would definitely recommend

Holly · 16 April 2025

Agent replied · 26 August 2024

Holly Rayner thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Fulfords Plymouth found me my new home and were very excellent in their service. I am pleased particularly with my agent Josh who handled my case quickly and professionally. I highly recommend!!

Ezinne · 15 September 2024

Agent replied · 26 August 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

From the start the team were most helpful, getting viewings at very short notice and even giving up there lunch hour and staying on that little bit later. The phone was always answered quickly and in a very nice welcoming way. I can not thank the team enough for their efforts and assistance for the purchase of this property. Thank you all and may I wish you all the very best for the future. Dave Taylor

Dave · 28 August 2019

Agent replied · 26 August 2024

Thank you Dave for such a wonderful 5* review about our Fulfords team in Plymouth. It is great to read such a glowing review and I will make sure your kind words are shared with the whole team. Best wishes in your new home, Scott.

5/5

Google

Gareth and his team is absolutely fantastic, who went above and beyond to help me sell my property. Very professional and helpful throughout. Will definitely use them again.

Is · 28 August 2019

Agent replied · 26 August 2024

Thank you Rage Fire for your brilliant 5* review and recommendation. It is great to read that you felt our Fulfords team went above and beyond to help gain you a sale.

5/5

Google

all the best, I recommend agencies, thank you especially Garerh for help and patience, I recommend 100%PositiveResponsiveness, Quality, Professionalism, Value

Jackvito · 27 August 2021

Agent replied · 26 August 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Jasmine at the Plymouth Lettings office has been fantastic. Patient with me when I can’t answer her calls and has gone the extra mile in negotiating with tenants on my behalf. Her professionalism has been reassuring and she has quietly got on and done the business for me. Thank you.

Jon · 16 April 2023

Agent replied · 26 August 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

My experience with fulfords was excellent from start to finish. Although I ended up buying a property that was on the market with another company I could not complain. From the very first phone call they were very helpful and proactive. Ringing me regularly with new properties, extra details when required and anything else I may find helpful. Would higjlu recommend them when searching for a house. Thanks guys

Ryan · 28 August 2019

Agent replied · 26 August 2024

Thank you Ryan for your wonderful review and recommendation. Kind regards, Mark

5/5

Google

Really happy with the service received from Gareth, Emma and their team for the sale of our property. Great communication all the way through. Really felt like they were working hard to get us the sale we wanted. Always available for a chat when we were worried about something either by email or phone. They were informative, supportive and knowledgeable. Wouldn't hesitate to recommend them or use again.

Alison · 28 August 2019

Agent replied · 26 August 2024

Thank you for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.

1/5

Trustpilot

Fulfords Plymouth are a disaster

Fulfords Plymouth really dropped the ball. Promised move in dates and then at the last second pulled out. Have to now scramble to find a new place to stay ahead of my flight- 4 days before my flight. Thank you Fulfords, threw my whole move up in the air.

Donovan · 23 December 2024

1/5

Trustpilot

They don’t listen…

Seem incapable of following instructions. We asked them to let us know when they had arranged viewings for - they didn’t. We told them the property was under offer with another agent and asked them to stop viewings - they didn’t. Have zero faith in them when they can’t follow simple requests and will not deal with them again.

D · 4 July 2024

1/5

Google

I popped in a few times ref to property to let, my budget being £500 per month and there was nothing to offer, however I felt one or 2 gilrs in the branch were a tad rude, talking at 500 miles an hour.. the approach bothered me in so much that I did not feel welcome so in the end went with another agent

Listing15 · 27 August 2020

Agent replied · 26 August 2024

Please contact us via review@countrywide.co.uk. so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)

5/5

Google

Fulfords successfully navigated a difficult and protracted investment HMO sale for me with diligence and care. Although the sale took 8 months to complete due to complications they saw it through to completion with skilled input to overcome some of the hurdles encountered. Well done !

Jim · 16 April 2023

Agent replied · 26 August 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

Had the pleasure of having Lara looking after me whilst dealing with property, her professional yet calm manor made everything so much easier, could not recommend her enough. 5 star service!

Jack · 16 April 2024

Agent replied · 26 August 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Great conversation with Jody. She understood my busy schedule and worked the valuations around me. Enthusiastic, empathetic and knowledgeable. What more do you want from your estate agent.

Paul · 16 April 2024

Agent replied · 26 August 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

We met the estate agent at the property…

We met the estate agent at the property his name was James and was from the Exeter branch. All I can say what an asset he is to your company. He was very knowledgeable about the property and such a charming well presented informative agent, any questions we had he could answer promptly. We didn’t end up taking the property but we said how much we were impressed by the agent James.

Darren · 9 July 2023

1/5

Trustpilot

Absolute rubbish.

Absolute rubbish. No communication, don't call you, don't make any effort to sell your property, please just avoid there are many other agents. I have escalated my complaint and still nothing, the whole company is a shambles.

Ian · 30 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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