Trusted Agent profile · Plymouth
★★★★★
621 reviews across 2 platforms
28 Mannamead Road, Plymouth, PL4 7AA, PL4 7AA
Part of Fox & Sons, see every office.
Fox & Sons's office in Plymouth, at 28 Mannamead Road, is rated 3.6 out of 5 across 621 reviews on two platforms, including 187 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Fox & Sons Mutley Plain hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Plymouth.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
5/5
Trustpilot12 out of 10.Steven Rogers met us in…
12 out of 10.Steven Rogers met us in his office and heard out need to downsize our property to help our finances He and his team were very professional,friendly and good at their jobs both in selling our property and showing us exactly the property we need
5/5
GoogleI'm am absolutely over the moon with my property manager Melanie. She has been brilliant from the get go, dealing with any issues or queries raised, quickly and professionally. She has moved mountains to make sure we were happy and everything was smooth sailing. Would 100% recommend! Thankyou so much for your hard work Melanie, it really is appreciated.
5/5
GoogleFantastic service from the team at Fox & Sons! Both Charlie and Emily especially were excellent in communicating with me throughout the sale of my property. I feel that they both went above and beyond their job role to make sure the sale completed keeping all parties in the loop. Will be using their services again! Thank you!
5/5
TrustpilotSteve and Tom were so helpful with the…
Steve and Tom were so helpful with the sale of My property really helped us through all the difficult bits.Highly recommend
5/5
GoogleI would like to highly recommend Fox and Sons, Mutley Plain Lane. I can honestly say that I am very impressed by the professionalism of all staff I have come into contact with, but a special mention must go to Scott Thomson (Mortgage Advisor) at this branch, who is first class and really cares about his customers. He has gone the extra mile for my family and I can't thank him enough. Top class service!!
5/5
GoogleSuzie and her team were absoutely brilliant at arranging and securing our first time buy. Helpful throughout and extremely personable. Thoroughly Recomend!PositiveProfessionalism
4/5
GoogleGreat service from Suzie and her team. Very approachable and efficient. Would definitely use them again. Sale went through smoothly and quickly thanks to everyone.
1/5
TrustpilotEstate agents living up to there bad name
Crawley branch, , We went on the market with them , they never showed up to viewings , our viewings also never showed up and although they found a buyer we did all the work/viewings and they never chased or called or in fact communicated with anyone - when I complained they said I quote - our fee is not for good service it’s for finding a buyer only
5/5
GoogleHad a really good experience with Fox & Sons recently, in particular with Emily and Martin. They both made me feel at ease with everything and nothing was too much trouble for them. I always had constant communication from them and I am really pleased with the level of service I have received so far. Thanks guys.
5/5
GoogleJust advertised my property with Fox and sons Mutley plain, the lettings team are first class, everyone we dealt with there have been brilliant, from Laura, Amy, Natasha and Emma in lettings to Suzy the sales manager. Also Sam, who took my call one afternoon in another branch ( st budeaux), but was nothing but helpful 5 stars to everyone. Highly recommended first class service, buying selling or letting.
5/5
TrustpilotFantastic experience with Fox and Sons…
Fantastic experience with Fox and Sons eastbourne, highly recommended and very professional. Great thanks to Stephen Rodgers who helped us massively
5/5
TrustpilotCallum was brilliant and did a great…
Callum was brilliant and did a great job selling my house
5/5
GoogleI moved in UK for the first time and I found professional people in Fox&Sons. Apartment review was clear, and I got any assistance from the start to the final agreement. They are quick in replying you to the emails and always available to provide any information by phone. First day tour in the new apartment was pretty clear and they provided me all the needed documentations.PositiveResponsiveness, Professionalism
5/5
GoogleSusan and her team have been great during the process of selling my property. Friendly, efficient and professional. What more could I ask.
5/5
GoogleI reluctantly went to visit Scott Thomson (mortgage advisor) at fox and sons but I am so glad I did! What a fantastic service he has provided us! As a first time buyer he made me understand the world of mortgages and spent so much time finding the right thingfor us. Scott goes the extra mile to help his customers and I would highly recommend him. Thank you again for everything Scott!
5/5
GoogleThe friendly and efficient service this team provides is second to none. They are flexible and creative in finding solutions. They listen carefully to what the client needs, and always provide a good response based on their sound experience in the Plymouth lettings business. They work hard as a team and go out of their way to get you results. Once again, I would recommend them wholeheartedly.
5/5
GoogleSuzie at Fox and Sons was amazing throughout my purchase, she kept me informed of progress, chased up when I couldn't get a response on something and was so lovely to deal with. If I was to ever put my house on the market I would definitely sell through her. A great estate agent to deal with, with lovely staff!! Keep up the great work 😀PositiveResponsiveness, Professionalism
4/5
TrustpilotWe got there in the end after some too…
We got there in the end after some too and throw after a few set backs fox and sons came good in the end .Many thanks Fox and sons
1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
1/5
TrustpilotCommunication was awful!!!
Communication was awful!!!!
5/5
GoogleFox and sons were absolutely wonderful with helping us rent our home , all the staff are so friendly and did everything they could to help us overcome any hurdles we had throughout the process. Can't thank you guys enough!
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
1/5
GoogleAwful costumer service. All problems have been brush under carpet. Staff on lettings and property management are Belittling.
Hi Julianna, we're sorry that you were unhappy with the service offered. We'd like to know more about the issue but unfortunately, we can't find you listed with us on our customer database. If your issue is genuine then please forward more information to socialmedia@sequencehome.co.uk and we can look into this for you. Many thanks.
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Tell us what you need and we'll put you in touch. Fox & Sons Mutley Plain hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Plymouth.
