Trusted Agent profile · Plymouth
★★★★★
539 reviews across 2 platforms
77 North Hill, Plymouth, PL4 8HB, PL4 8HB
Part of Chase Buchanan, see every office.
Chase Buchanan's office in Plymouth, at 77 North Hill, is rated 4.4 out of 5 across 539 reviews on two platforms, including 96 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Chase Buchanan Plymouth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Plymouth.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
5/5
TrustpilotI’d like to say a big Thankyou to Joel…
I’d like to say a big Thankyou to Joel in Lettings for his patience and kindness in showing us around a lovely flat on Saturday at such short notice. My husband has mobility problems so it’s quite difficult finding the right place. If we are unsuccessful in acquiring this flat (moving is not straight forward at the moment) we know who to ask for in the future. Thanks again,Marilyn Poller
5/5
Googlegreat service to a landlord. Got my house on the market, found a tenant and managed the process from start to finish. When my first tenant put in notice to leave, a new tenant was found within a couple of weeks and all checks completed ready to move in!. very pleased with the family structure of the firm, they clearly have a passion to ensure fair treatment of both tenant and landlord, and have a wealth of experience in managing these relationships.
Hi Ryan thank you for your kind words. It's great to know the guys in the office are doing a good job and that you are happy with the service. Please let me know if there is anything else we can do for you in the future. Kind regards Mark ward.
5/5
TrustpilotGreat service, great communication, definitely recommend!
We recently completed on the sale of our flat with Chase Buchanan, with the help of Alessandro. He provided an excellent service, really helpful, great communication, and always friendly.Thank you!
Hi Christina, congratulations on the sale of your property and thank you for sharing your experience with Alessandro. Wishing you all the best for the future!
5/5
GoogleWould recommend this estate agency. Lovely personalities within the company and always updated us on any processes that were going on within the sale of the house!
Hi Andrew, Thank you for taking the time to write a lovely review. We are so pleased you was kept well informed and we appreciate the recommendation. Best wishes Chase Buchanan
5/5
GoogleScott & the team were fantastic during my purchase, answering any queries and ensuring the transaction went as smoothly as possible. I can't recommend them highly enough.
Hi Paddy, Thank you for the great review! We are so glad Scott and the team we helpful making the transaction smooth. Best Wishes for 2024! Chase Buchanan
5/5
TrustpilotChase Buchanan assured me that they…will find the right property for me
Chase Buchanan assured me that they will take good care of my housing need, and they did. They kept me informed about potential property and arranged everything quickly and efficiently when I found the flat that I wanted.
Hi Angelika, thank you for taking the time to leave a review and congratulations on your new home! We're happy to have helped and if you need anything else, please let us know.
5/5
GoogleIt was a joy working with Scott to sell our house. He kept us in the loop at every stage and was professional throughout. Highly recommend
Hi Michael, Thank you for taking the time to write a great review. We are so glad Scott was professional and kept you in the loop throughout the whole process. Best Wishes Chase Buchanan
5/5
TrustpilotVery helpful staff
Very helpful and friendly staff (I was assisted by Mrs. Pitsakis). They addressed my issue immediately, were very understanding, and responded quickly. The issue was resolved swiftly. Very satisfied.
Hi Kelly, thank you for sharing your experience and we're delighted to hear that everything was resolved quickly. Wishing you all the best!
5/5
TrustpilotHelpful and responsive
They were very helpful and responsive with all stages of our house purchase. They always got back to me quickly and kept me informed of any developments. Great agent.
Hi Louise, we're delighted to hear that you had such a positive experience with the team. If you need anything else, please do let us know and we'll be happy to assist.
5/5
TrustpilotBest estate agent experience I’ve had
I’ve been so happy with my experience of selling my home through Chase Buchanan in Trowbridge. All the way from marketing to viewings to completion, they’ve always been really clear and efficient with all communication, and they are also lovely people to deal with. I can recommend them 100%!
5/5
GoogleExcellent service and Mark is very helpful
Dear Leroy, Thank you for taking the time to leave this review. I will pass on your positive comments to my staff and also thank you for you kind words. Kind regards Mark Ward
5/5
GoogleExcellent service and Mark is very helpful
Dear Leroy, Thank you for taking the time to leave this review. I will pass on your positive comments to my staff and also thank you for you kind words. Kind regards Mark Ward
1/5
TrustpilotCalled to enquire about 1 property and…
Called to enquire about 1 property and have continuously been harassed by phone calls non stop!
Hi Sophie, we're sorry to see you've left this review. We've just sent you a request via Trustpilot for further details, so we can look into this for you. If you'd like to provide these, we can look to disconnect you from any future communications.
5/5
Trustpilot5 stars all the way!
The whole team were fantastic - Roman, in particular, took care of everything - he kept me calm in what could have been a stressful time. I'll always be grateful - highly recommended!
Hi John, thank you for your feedback and we're happy to hear that Roman was on hand to make the process easier. Please do reach out to us again if you need anything!
5/5
GoogleGreat letting agents. I let from them once & then when the landlords had to unexpectedly sell they found me an even better property for my family & I when we were expecting our third child. We moved on a Monday & our baby girl was born on the Wednesday...Just in time!!!! Mark & the team were all very helpful throughout the whole process & I would recommend them over & over again!!
Matt what can I say it has been a pleasure having you as a tenant. Thank you for your kind words. It goes without saying that these reviews are so important and it means a lot that you have taken time out to give us a review. Naturally if we can be of any further service in the future, please do not hesitate to call. Kind regards. Mark ward.
5/5
TrustpilotGreat experience
I am very happy with the way Lorenc our agent dealt with us, very professional very polite and got things done the way it should. Highly recommended and very helpful. Well done 👍🏻
Hi Ani, thank you for your wonderful review, Lorenc will be thrilled to read this. Your recommendation means a lot to us and we're here to help whenever you need it!
5/5
TrustpilotA truly helpful team.
We had thoughtful and helpful people answering the phone. Always keeping us up to date with feed back and developments with the sale of our property.
Hi Jo, thank you for sharing your experience with the team. We're happy to hear you were kept informed throughout the sale of your property. If you have any other questions, please do let us know.
5/5
TrustpilotA service you can trust
I have used John Sawyer and Chase`s services on two occasions in the last few years. I found him to be professional, efficient and most importantly trustworthy. I would highly recommend him and his services.
Hi Alex, thank you for your review and sharing your experience with John and the team. Excellent service is something we aim for every day, so it's great to hear we've exceeded your expectations. Please let us know if you need anything in the future!
5/5
TrustpilotFast turnaround on queries
Fast turnaround on queries, and quality valuable insights for both landlord and tenant.
Hi Rainer, thank you for taking the time to leave some great feedback. We appreciate the support and wish you all the best.
4/5
TrustpilotProperty management input - Audrey Sawyer
Property management input when dealing with a difficult tenant has been helpful and constructive and felt as though their support was on the side of the landlord. Importantly, advice given was mindful of the costs to the landlord of investigative and other works.
5/5
TrustpilotFriendly-and-human-service-with-great-efficiency
My excellent tenants after three years are leaving but ChaseBuchanan,namely Ellie-and-Vanessa-with a much appreciated friendly service coordinated with me and on the first Saturday for viewings found three interested parties.I-was-amazed at the speed,efficiency-and-very-human-(not-always-the-case-in-the-current-times)service.Thank-you,Ellie-and-Vanessa!
Hi Caroline, thank you for taking the time to leave a review and continuing the rental of your property with us. We're happy to hear that Ellie and Vanessa found you a selection of potential tenants from the first viewing and everything went smoothly with your renewal. Best wishes!
5/5
TrustpilotA truly first class company
A truly first class company. The property management team is outstanding. We are always kept informed of any problems and solutions quickly put into place using their first class teams of professional tradesmen.
Hi there, thank you for your kind review. We're happy to hear that you had such a positive experience with our Property Management team and we will always be on hand should you need any help. Wishing you all the best!
5/5
TrustpilotAs a first time landlord
As a first time landlord, I was very pleased with the service I received from the Lettings Department at the St Margaret’s branch (Sarah and Pippa). A tenant was found very quickly for my property, they were most helpful and gave good advice.
5/5
GoogleScott helped my partner & I buy our first home. Chase Buchanan went above-and-beyond and we highly recommend them to all.
Hi Tim, Thank you for writing such lovely words. We are so glad the team went above and beyond. We appreciate your support. Best Wishes Chase Buchanan
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Tell us what you need and we'll put you in touch. Chase Buchanan Plymouth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Plymouth.
