Trusted Agent profile · Pitshanger

Northfields Pitshanger reviews

★★★★★ Excellent

521 reviews across 2 platforms

1 Albert Terrace, Pitshanger, W5 1RL

Northfields's office in Pitshanger, at 1 Albert Terrace, is rated 4.8 out of 5 across 521 reviews on two platforms, including 519 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

519

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Northfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Pitshanger office, from every platform, shown as written. First names only.

5/5

Google

I would recomend Northfields Estate Agent in Ealing Broadway London W5 to anyone. They are helpful ,efficient & friendly .Special thanks to Szilvia Nemeth and Josh for the help they have given me when i was desperately looking for a flat .

Shirley · 31 July 2018

Agent replied

Thanks for your excellent recommendation Shirley.

5/5

Google

Our journey with the Ealing Broadway Branch of Northfields Estate Agency started with Rohan, who acted as the initial go-between with the seller, and together with Leah, they negotiated a deal between us. They, together with Luke, kept on top of the situation until our purchase was concluded. We found the team always to be friendly, helpful and efficient, even assisting us after we had moved in. Eddie and Pauline Tucker

Eddie · 2 December 2022

Agent replied · 30 July 2023

Hi Eddie & Pauline Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I found Northfields Estate Agents service to be very efficient, they were very helpful for the whole process of me buying my new property. Whenever I contacted them they were available and got back to me with all my inquiries within a quick time. I appreciate having their support throughout the whole process- they even stepped up to help with difficulties I was facing with solicitors which was helpful -really appreciate their service- Priti

Mrlistenandlearn · 30 July 2022

Agent replied · 30 July 2023

Thank you very much for taking your time to leave us a review. We really appreciate your recommendation and 5 stars. Beth for Northfields

5/5

Google

It's always a big pleasure to work with Noura Mehdinejad from the office at 20 New Broadway. She is very helpful and responsive. Our experience is really great. Thank you Derrick Hattersley FOR T M HILLMAN, LANDLORD

Joanna · 30 July 2020

Agent replied

Thanks so much for your review. We're really happy that you're pleased with your ongoing experience of Northfields. Thank-you again for taking the time to let us know.

5/5

Google

David Orpin was very professional and responsive. Property sold in the first weekend for asking price. Assisted and kept buyers on track when our onward chain fell through. Successful completion.PositiveResponsiveness, Quality, Professionalism, Value

Dafydd · 20 June 2021

Agent replied · 19 June 2024

Thank you Dafydd for your kind review of Ealing Broadway branch and, in particular, David Orpin. We are really pleased that a successful completion was achieved and wish you all the best moving forward. Jane for Northfields.

5/5

Google

Not sure if my previous review was submitted properly hence why submitting again. I would like to say how extremely taken aback I was by the kind and helpful service provided by Northfields namely Indiana who went above and beyond to help me with my needs. Indiana has helped me more than she will ever know. It may be just a house she helped me with, but as I am moving away and separating from my husband this has had such a positive affect on my wellbeing in difficult times. Thoroughly recommend Northfields and their staff.

Julie · 30 July 2021

Agent replied · 30 July 2023

Thank you Julie for the 5 stars, we much appreciate it. Jane for Northfields

5/5

Google

I would like to thank Waleed for his help in getting me a flat to rent. Would recommend his services to all.

Hamza · 2 December 2022

Agent replied · 30 July 2023

Hi Hamza, we are very happy to help you and hope your settling into the flat ok! Kind regards, Liam & Waleed

5/5

Google

I contacted Northfields to discuss the local property market. Rohan Berry was very knowledgeable and promptly answered my questions. A very good experience.

Richard · 3 October 2022

Agent replied · 30 July 2023

Dear Richard, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Noura is hands on Manager. My first point of contact is always Noura ofNorthfield. Current team is reminding me old days when Northfield was top of local landlords chooce.Team is good because Noura as leader os excellent leader.

Vince · 22 September 2019

Agent replied

Thanks for your review Vince. Noura is always happy to go the extra mile to help.

5/5

Google

Mariya was amazing throughout the process, and made everything super easy! Can’t thank you enough!

Liam · 31 May 2023

Agent replied · 30 July 2023

Dear Liam Macdevitt, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

I've dealt with Alejandro from the Ealing Broadway office over the last few years and I've always been impressed by the level of service provided and local knowledge. Highly recommended. Thank you, regards D

Darma · 30 July 2020

Agent replied · 30 July 2023

Thanks Darma. We really appreciate your recommendation.

5/5

Google

Inna is very sweet and professional at what she does, she helped us very much with our flat!

Ιωαννα · 31 January 2023

Agent replied · 30 July 2023

We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Craig Dougan and the team at Northfields are brilliant. They're professional and go over and above the regular levels of service. If you're looking for the best Agent in Ealing, look no further than Northfields, highly recommend them.

Luke · 22 October 2018

Agent replied

Thank you Luke for your recommendation, we make every effort to be the best estate agent in Ealing!

5/5

Google

I approached Northfields for some advice on shared ownership as a first time buyer. Alejandro was very informative and put me in touch with great brokers and I am now a home owner. Thank you Alejandro!

Aishia · 20 October 2019

Agent replied

Thank-you Aishia. Alejandro's got a lot of experience to share so we're glad to hear that it's been such a great help to you.

5/5

Google

Amazing overall service from Thomas Richardson, helped us find a property very quickly during a very stressful period. Prompt, efficient and genuinely caring. A seemingly rough process was made to be so easy, thank you Tom!

Seyan · 22 September 2019

Agent replied

Thank-you Seyan. We're really happy to hear that Tom was able to make things so stress free for you. That's great to hear. Thanks very much for your feedback.

5/5

Google

Rohan Berry was very helpful with some market information. I would recommend him.

Z · 20 June 2023

Agent replied · 19 June 2024

Dear Zoe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My dealings have been with Liam Osbourne in Lettings and Luke Malik in sales; nothing but praise for their knowledge and professionalism throughout, even when there was no immediate financial gain for either. I'm invariably critical and cynical when dealing with commercial matters, but I've been highly impressed with the guidance, advice and support given, and would have no reservations whatsoever with regard to recommending this company.

Yusef · 2 December 2022

Agent replied · 30 July 2023

Hi Yusef, We really appreciate the kind review, glad to be of assistance anytime and look forward to working with you in the future! kind regards, Liam & Luke

5/5

Google

Thank you very much Victoria Chmura. Honestly you did your job professionally, your helping during the process was effective, clear and went smoothly. In fact, keeping touch with me and answering my queries let me feel confidence and comfortable with your company. Also, I won't forget to extend my thanks to your colleagues Sahil and Mariya for their helping as well.

Fahad · 31 May 2023

Agent replied · 30 July 2023

Dear Fahad Saad Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Kieron and the rest of the sales team did a fantastic job getting our sale through during a most challenging COVID lockdown period where we were unable to attend to the property ourselves and were reliant on Northfields to ensure everything was ready for completion. We are very grateful for all the extra help. We have also previously used Northfields letting management services over many years and have always been impressed with their professionalism and responsiveness.PositiveResponsiveness, Professionalism

Andrew · 20 June 2021

Agent replied · 19 June 2024

Dear Andrew, I just wanted to thank you for your review of Kieron and the team during your recent sale. It has been such a challenging time for everyone, and it means so much that the team were able to eliminate a little bit of that for you. I shall pass on your kind words to Kieron and the lettings team. All the best, Jane for Northfields

5/5

Google

Indiana has been really helpful finding us potential properties, contacting us about new releases, and helping when we needed a last-minute let. Very friendly, professional and approachable.

Rebecca · 15 September 2021

Agent replied

Thank you Rebecca for taking the time to write a review and it was great that Indiana and lettings the team were able to help you. Beth for Northfields

5/5

Google

My husband and I recently sold our property via the Northfields Ealing Office. We found the team incredibly professional and easy to work with. From our initial meeting Alejandro took the time to understand the key selling points of our property. He was also very accommodating with arranging viewings around our family life, and was meticulous in ensuring that only serious buyers were shown around. Selling your home isn’t an easy process particularly with a busy family and work life to juggle and we really appreciated the quick and honest feedback Alejandro garnered after every viewing, and the guidance he and also Kieron offered once we actually sold our property - both going the extra mile to follow up with the relative parties to ensure things were moving. We’d definitely use them again and are now hoping they’ll help us find our next home!

Sophie · 30 July 2020

Agent replied

Thanks so much for taking the time to write a review for us Sophie (especially appreciated when we know how much you have to juggle!) Alejandro is pleased to have been able to make things a bit easier and less stressful for you. Good luck with finding your next dream home.

5/5

Google

A very positive experience of dealing with the Lettings Department. The flat was rented within 3 days of the listing and achieve a price I was happy with. The team where knowledgeable about the area, totally professional and gave me regular updates as agreed. The flat had been with another agency for 9 weeks and did not secure a tenant yet Northfields managed this in 3 days - so the proof is in their fabulous service & delivering a contract in record time. Many thanks to all the team

Helen · 30 July 2020

Agent replied

Thank-you Helen for your really positive feedback. We're delighted that you're so happy with your experience at Northfields.

5/5

Google

I've dealt with Alejandro from the Ealing Broadway office over the last few years and I've always been impressed by the level of service provided and local knowledge. Highly recommended. Thank you, regards D

Darma · 22 September 2019

Agent replied

Thanks Darma. We really appreciate your recommendation.

5/5

Google

Alejandro is a joy to deal with. Very professional and knowledgeable! Knows the local market very well and provided a A Class service! Can not recommend enough for both buying and selling your property!

Max · 22 September 2019

Agent replied

Thanks for the great review Max! That's really good to hear.

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Questions about Northfields Pitshanger

Has Northfields won any awards?

Yes. In The Trusted Agent 2026 awards: Northfields, Pitshanger won Platinum.

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