5/5
GoogleThey are professional for the job. Lorenzo was my contat person. He was quick & responded to email quickly & doing his job professionally. Thank u Lorenzo
Agent replied
Thanks for your review Amiravin. We're pleased that you're happy.
Trusted Agent profile · Pitshanger
Northfields Pitshanger reviews
★★★★★
521 reviews across 2 platforms
1 Albert Terrace, Pitshanger, W5 1RL
Northfields's office in Pitshanger, at 1 Albert Terrace, is rated 4.8 out of 5 across 521 reviews on two platforms, including 519 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Northfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Pitshanger office, from every platform, shown as written. First names only.
Google5/5
GoogleVictoria she was so helpful, i really appreciate this kind of people that know what they are doing making life easier even for the rest of the people that are interacting with, i got my property all the help was there 5 stars thank top
Agent replied · 31 December 2023
Dear Nicolae Ceban Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
2/5
GooglePoor time management, waited at property. No one showed up. Had a call from Liam to confirm appointment in the morning. Not sure what for it you are not turning up. Estate agent was Maria.
Agent replied · 25 August 2024
Dear Gtcheung1, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
FacebookThanks for the professional attention to the team in Pisthanger Lane, particularly Leah and Amir, who were very helpful with our purchase process. We are very happy.
Agent replied
?? Thank you!
5/5
GoogleI've just had the pleasure of dealing with Gabriele Brancato over the last few weeks securing a property that I was desperate to get. He was very helpful in getting me through the application process which is alway a bit harder as a freelancer. Very quick to respond and remarkably helpful. It has been a pleasure throughout.
Agent replied · 30 July 2023
Hi Ben, Its great to hear such good feedback, pleased Gabriele could help you.
5/5
GoogleWe had an amazing time dealing with Leah Verasammy. She couldn't have been more helpful. Leah made everything stress free (not easy when trying to buy a property) and everything was conducted with total transparency. I couldn't recommend her enough. Shawn TraceyPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleInna is very helpful, Northfield Branch
Agent replied · 30 July 2023
Dear Jessie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAwesome experience with Northfields, thoroughly recommend them!! Amir & Indiana were great and provided fantastic service!!
Agent replied
Thank you Bridget, it's really kind of you to post a review for Amir & Indiana, they will be chuffed! All the best, Jane for Northfields.
5/5
GoogleGreat experience! Tara was so helpful and friendly and made what can be a very daunting experience much less stressful. Thank you Tara!
Agent replied
Thank-you Gemma. Tara will be really pleased to hear that she was able to make things so much less stressful for you.
5/5
GoogleKieron Harlowe assisted me with the sell of my house in Ealing. From start to end he's been very helpful, updated me on every matter including feedback from potential buyers and was very reassuring. Thanks to Kieron I successfully sold my house. The buyer as well was very impressed with his professionalism. I highly recommend Kieron.
5/5
GoogleMy husband and I needed a quick move before our first child was born, Amy was fantastic, incredibly responsive and helpful at getting us a wonderful house. This situation could have been much more stressful but Amy really helped us and attended to our every query!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGabriele was professional and responsive.
Agent replied · 30 July 2023
Hi Saad, Thank you for your 5 star review! We are Glad Gabriele could help you.
5/5
GoogleLeah Verasammy was very helpful and professional. She helped me to understand my priorities and what I actually need. Finally I found a flat which became my new home. Thank you very much Leah for all viewings, adviseces and information!
5/5
GoogleWe have been dealing with Mariya، she has been amazing and I recommend her very much. Thank you.
Agent replied · 12 January 2025
Dear Fadi Atassi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Rohan Berry in sales as a local builder in Ealing, thank you for your connections and expert advice with buying and renovating locally
Agent replied · 25 August 2024
Dear Rich Walk Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googlevery friendly staff, Alejandro was helpful with queetions on how to buy in Ealing, friendly team at ealing broadway office, cheers.
Agent replied
Thank-you Daniel. Alejandro is always pleased to help.
1/5
GoogleThis company seems to think it is ok to put their junk mail through people's doors, even when the letterbox has clear signs stating no leaflets or flyers. Edit: many thanks for the copy/paste response to this review, which in no way addresses the issue.
Agent replied · 30 July 2023
Dear Robin F, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleI phoned into the office and got help from Tarun. Very informative regarding the rental market and details about properties. Would definitely recommend!
Agent replied · 25 October 2024
Dear Amrees Sroa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFor 11 years we’ve been dealing with Nothfields , during these years every one was very helpful. Now we are moving to another property and the team of rent was wonderful especially the manager Amir he is really professional he try’s to manage and explain all details correctly with patient , and he’s very polite and kind. Big thanks for all his help.
Agent replied
Thank you Iman, How lovely to have such a long relationship with you and to hear such a nice review of the team and, in particular, Amir. I shall let him know and I am sure he will be delighted. All the best, Jane for Northfields
5/5
GoogleWe have had the privilege to work with Indiana at Northfields and our process thus far has been quick & efficient. I would highly recommend Northfields if you’re in search of a rental and specifically Indiana as she is professional, lovely and honest - we have had a great experience thus far!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Thank you Jordan for taking the time to leave such a lovely review for Indiana. We're really exited for you to move into your new home and wish you every happiness. Beth for Northfields
5/5
GoogleMr. Thomas Richardson was very kind and professional with providing me all informations that I need. I will highly recommend
Agent replied
Thank-you Ivica. Tom is very grateful for your recommendation.
5/5
GoogleI have been working closely with Rohan Berry in sales who offers excellent advice especially to first time buyers!! Thank you very much for the support and tips! 🏡 …
Agent replied · 19 June 2024
Dear Jesse Xavier Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleAwful. Had the displeasure of being a tenant with them from 2015 until 2017 and the whole experience was just horrendous. Flat was in awful condition when moved in, and the return of deposit process a nightmare. If you can rent in the area with someone else, then do so (for your own sanity)!
5/5
GoogleRohan was very helpful, insightful and the viewing process had a great flow.PositiveProfessionalism
Agent replied · 19 June 2024
Thank you Tzanis, that is very kind of you and I shall let Rohan know. All the best, Jane for Northfields
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northfields Pitshanger
Has Northfields won any awards?
Yes. In The Trusted Agent 2026 awards: Northfields, Pitshanger won Platinum.
