Trusted Agent profile · Pitshanger
★★★★★
521 reviews across 2 platforms
1 Albert Terrace, Pitshanger, W5 1RL
Northfields's office in Pitshanger, at 1 Albert Terrace, is rated 4.8 out of 5 across 521 reviews on two platforms, including 519 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Northfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Pitshanger office, from every platform, shown as written. First names only.
5/5
GoogleWe bought our first house and that was with Northfields. From the day one, the team, Abraham and Edyta, were superb. They were supportive, accommodating and helpful throughout the daunting process. I didn't find other agents as cooperative as them. I highly recommend them.
Hi Niyaz, Thank you for your review, much appriciated!
5/5
GoogleWe have recently purchased a property in Ealing. Normally, estate agents get a bad rep but credit is due to the Ealing Broadway branch of Northfields Estate agents who have gone above and beyond their part of the process to get our purchase over the line. We would highly recommend their services for a professional, thorough approach. Kind regards Stewart
Thank-you Stewart. We're delighted to have a made a difference for you. Thanks very much for your recommendation.
5/5
GoogleAs a first time buyer, Leah and Rohan have absolutely been on it, were always focussed on the communication and management of the whole chain. The whole team is incredibly friendly and helpful, no questions remained unanswered and their patience is incredible!
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent experience with Northfields and Amy who was super helpful navigating the rental market post-lockdown. While we settled with a different property with a different agent Amy was superb with showing us properties within our specification and always willing to help
5/5
GoogleThomas was very helpful and had a friendly approach to flat searching.
Thanks for your review Ian. We're pleased you've had an enjoyable experience.
5/5
GoogleThe agency has been very professional in the viewing but especially helpful and proactive in supporting during the purchase process. I manage to finalize the whole process in a couple of months also thanks to the solicitors the agency suggested. Thanks especially to David for his contribution and support. StefanoPositiveResponsiveness, Quality, Professionalism, Value
Thank you Stefano, very kind words and David will be over the moon when we read them at the weekly meeting. Hope you are enjoying your new home. Jane for Northfields.
5/5
GoogleNoura Mehdinejad in Northfields Estates Ealing Brodway was helpful and friendly!
Thanks very much for your review Ardjan.
1/5
GoogleAvoid! Useless, can't arrange to return my tenancy deposit despite having the landlord's agreement.
Good Morning Alejandro Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in Ealing Broadway and they will be happy to discuss this with you further, Kind Regards, Customer Care .
5/5
GoogleHad the best experience with Rohan Berry, showing me around some flats in Ealing. Really professional and excellent expertise
Dear Mikaela Petrakieva Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLorenzo was easy communicate with. Great and fast service. Recommend him
Thanks very much for your recommendation. We appreciate it.
5/5
GoogleLiam and Luke are very professional and helpful. Always positive towards customers
Dear Ilda'S World Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI sold our family property though Northfields and Keiron was our agent. He always kept me informed and was always prompt to answer any questions. As a consequence the sale went through without any issues. Would recommend to others looking to sell their property.
5/5
GoogleToday Maria helped my wife completing all the documents for moving to the new flat excellent knowledge and services and many thanks to the whole team.
Dear Laith Osi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleHad a terrible experience trying to work with this agency. They pitched us on an apartment that was in horrible shape and made it seem that it was are only option when we found way more doing our own research. Their only goal is to sell you on their inventory as fast as possible. Multiple people also failed to follow up with us after we visited. Way worse than any experience I've had in the past
5/5
GoogleAmy was very kind and professional when showing the flats I asked for. Everything was done without delays and very straightforward. Will recommend this agency in the future to people who are looking for rent/buying.PositiveProfessionalism
5/5
GoogleGreat, helpful, friendly. Absolute pleasure to work with Tarun and Mariya in our flat search. Would highly recommend them and the agency.
Dear Plasmataki Panagiotou Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleEdyta and the Northfield's team have been nothing less than superb throughout the whole process of our purchase of a place in Felix Rd. Efficient, professional, friendly and with the perfect level of communcation. A seriously big thank you from us!
Dear Marc Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJosh has been very helpful and supportive with us. His patience and his positivism made the whole process of moving to another flat so much easier. Northfields is a very professional agency and always willing to help where they can. Very satisfied.
5/5
GoogleHad a fantastic service from Harry in Lettings, could not recommend him enough.
Dear Victoria Pursey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe recently purchased a flat in Northfields and had an excellent experience with Abraham Oommen at the Northfields Avenue branch. He was always highly responsive, understanding, and went above and beyond to make sure that the purchase went through.
Dear Olivia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBeen a pleasure getting to know Rohan Berry recently. He's polite, considerate and knows what he's doing. Simply the best 👍🏻👍🏻👍🏻 …
Dear Shahriar Kabir Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAlessio, Ella and Freya from the Northfields Avenue Branch - were absolutely fantastic and provided the best customer service in helping me find the perfect apartment in London. I would highly recommend using Northfields as an Estate Agents. Superb work.
Dear Max, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe can highly recommend Alejandro Munoz and Northfields, who went above and beyond to help us with the purchase of our current home. 5 stars for their professional, friendly and very helpful service!
5/5
GoogleAmazing Letting and Estate Agents, specially to Victoria Chmura! She have been awesome with my home searching.
Dear Agostina Costantini Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Northfields's Pitshanger office has 521 reviews across two platforms: 519 on Google, 2 on Facebook (across the whole business).
Northfields Pitshanger is rated 4.8 out of 5 across all 521 reviews, and 4.8 out of 5 on Google from 519 reviews.
Yes. In The Trusted Agent 2026 awards: Northfields, Pitshanger won Platinum.
Northfields Pitshanger, 1 Albert Terrace, Pitshanger, W5 1RL.
