Trusted Agent profile · Pitshanger

Northfields Pitshanger reviews

★★★★★ Excellent

521 reviews across 2 platforms

1 Albert Terrace, Pitshanger, W5 1RL

Northfields's office in Pitshanger, at 1 Albert Terrace, is rated 4.8 out of 5 across 521 reviews on two platforms, including 519 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

519

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Northfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Pitshanger office, from every platform, shown as written. First names only.

5/5

Google

My wife and I had a wonderful experience! The letting agent that was helping us finding a property to rent has been amazing. He arranged many viewings in a short period of time, he was actively looking for any new properties that were coming to market and making sure that we were the first ones to view it, but also making sure that the properties we were viewing were matching our needs. We are very happy with their service and recommend them to anyone. Thank you very much for all your hard work Josh :)

Mo · 31 July 2018

5/5

Google

Northfields agency was the best choice we could have done regarding finding a property.Mr.Tom Richardson in particular was really attentive of our needs and helped to find the right home for us.Always helpful and available, helped us find just what we were looking for.Many thanks!!!

Aggelos · 9 February 2020

Agent replied

Thank-you so much for taking the time to leave us a review. It's much appreciated. Tom was really pleased to be able to help.

5/5

Google

We were so pleased when the new sales manager (Alejandro) came on to manage the sale of our property - he is professional, highly experienced and a genuinely nice guy to deal with. We live abroad and he bent over backwards to make sure it was an easy a process as possible. We are so grateful to him and his team for all their support and advice, I can't recommend them enough if you're looking to sell your property.

Andy · 9 February 2019

5/5

Google

Had a wonderful experience with the team from Northfields. I must commend Billy especially! He was fantastic, very professional and extremely helpful. Thanks to the team I now have a beautiful apartment!PositiveResponsiveness, Professionalism

Monique · 20 June 2022

Agent replied · 19 June 2024

Thank you Monique for leaving Billy and the team a five star review. We hope that you are very happy in your new place. Beth for Northfields

5/5

Google

We just moved into our new property bought from Northfields. We are so so happy as we managed to get what we were looking for since a while now.. David, Jack and the whole team were super supportive and were really understanding they helped us a lot . We must thank you guys if we are finally so happy here ! Highly recommended! Xx

Nadia · 30 July 2022

5/5

Google

I recently purchased a flat in Ealing with Northfields Estate Agent. I would like to thank the whole team for their help and professionalism. I am especially grateful to Leah Verasammy for her dedication and transparency, for keeping me informed at all times and for making the process as smooth as possible. Could not recommend her enough to anyone looking to buy a property!

Anna · 30 July 2022

5/5

Google

I had a meeting with Leon regarding to view property he was very nice, kind and friendly, my family and i were really happy with him. if anyone wants to look for a property northfields is the best and they are really friendly

P · 30 July 2020

Agent replied

Thank-you very much for your lovely feedback. We really appreciate it.

5/5

Google

Great agency and really helpful stuff. Always responding fast and they met all my requirements for the property I was looking for. My agent was Amy B. And she was great on helping me out and booking my viewings. Excellent experience with them.

Afroditi · 30 July 2020

Agent replied · 30 July 2023

Thanks very much for your review. That's really great to hear. Amy is always pleased to help.

5/5

Google

Josh was very helpful, honest and showed me some really nice flats. He was very kind to drive me to the locations and the flats that we've viewed matched my requirements

Andreas · 22 October 2018

5/5

Google

I used the Ealing Broadway branch to help me find a property a few weeks ago. My agent's name was Noura Mehdinejad and she was absolutely brilliant! She listened carefully to my enquiry and offered me a great selection of properties within a quick period of time. I have to say, I wasn't always the easiest to work, but she was so patient with me and didn't give up until I found somewhere I absolutely loved. I really appreciated her help and will definitely be using her Noura for my next move :)

Susan · 22 October 2017

5/5

Google

I had a fantastic experience - David O was extremely helpful and communicative throughout :) would definitely recommend

Josh · 8 October 2023

Agent replied · 29 October 2023

Dear Josh Grimmett Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Amazing service Especially from Victoria and Zara the best

Talvinder · 20 April 2024

Agent replied · 19 June 2024

Dear Talvinder Singh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great agency and really helpful stuff. Always responding fast and they met all my requirements for the property I was looking for. My agent was Amy B. And she was great on helping me out and booking my viewings. Excellent experience with them.

Afroditi · 15 May 2020

Agent replied

Thanks very much for your review. That's really great to hear. Amy is always pleased to help.

1/5

Google

Where to start, first of all despite arranging an appointment I was not on their systems so there was some confusion as to what property I was to see. When we got to the property they obviously did not let the tenants know and they refused us entry. Came back another day and we were finally allowed in, the property itself was fine and we did end up renting it. Thankfully we dealt directly with the landlord afterwords and things were smooth until its time to move...

Chobie · 22 October 2016

1/5

Google

Where to start, first of all despite arranging an appointment I was not on their systems so there was some confusion as to what property I was to see. When we got to the property they obviously did not let the tenants know and they refused us entry. Came back another day and we were finally allowed in, the property itself was fine and we did end up renting it. Thankfully we dealt directly with the landlord afterwords and things were smooth until its time to move...

Ray · 31 July 2016

5/5

Google

Alejandro helped us on our quest to buy a property in Ealing. He dealt with our needs smoothly and precisely. His knowledge allowed us to understand better our needs and decide on which area was right for us. Thanks again for all your efforts.

Nlga · 22 September 2019

Agent replied

Thanks for your great feedback. Alejandro is always really happy to help.

5/5

Google

The team at this agency and more specially the agent Indiana have been really keen on helping me with my property search. Thank you so much for your help.PositiveResponsiveness, Quality, Professionalism

E · 20 June 2022

Agent replied · 19 June 2024

Hi Sofia, Really good to read your review for Indiana and the Ealing Broadway team! Much appreciate you taking the time to post the review. Thanks, Jane for Northfields

5/5

Google

Really loved the whole process working with Northfield. Specifically, my girlfriend and I really appreciated the help of Indiana, who was very positive and responsive - which helped during such a tough of house hunting! :)PositiveResponsiveness, Professionalism

Isaac · 20 June 2021

Agent replied · 19 June 2024

Hi Isaac, So good of you to take the time to write a review for Northfields and Indiana, who will be delighted when we read it out at the team meeting. So pleased you have found a new home, wish you all the best. Jane for Northfields

5/5

Google

Northfield Estates come highly recommended by me for their efficient, prompt and friendly service when I was looking for a flat for my daughter. No other estate agent that I dealt with matched them in any way. If you are a landlord or tenant I would recommend that you use them to find or rent a flat. In particular, Tom and his colleagues at the Ealing Broadway branch were so helpful.PositiveResponsiveness, Quality, Professionalism

Clare · 20 June 2020

5/5

Google

We are about to complete our purchase and can't recommend more George T. from Ealing branch. It's rare to find an agent not pushing you to buy by all means, but listening to your needs, tirelessly answering your questions, being supportive and polite. He guided us through the whole process carefully, giving regular updates and was always ready to clarify any issues that came up. It was great experience, thank you!PositiveResponsiveness, Professionalism

Mariia · 20 June 2020

5/5

Google

Dealt with the sales team at the Ealing Broadway office. Always happy to help and very professional. Alejandro in particular was always happy to help and I would definitely recommend to use Northfields if you're planning to buy or sell in Ealing!

Zish · 22 September 2019

Agent replied

Thanks so much for your review and recommendation.

5/5

Google

We were looked after by Rohan who was fantastic. Was very much able to give all the right details and also had a lovely manner. Very good experience!PositiveQuality, Professionalism

Sheyi · 20 June 2022

Agent replied · 19 June 2024

Hi Sheyi, That's good to hear! I shall pass on your kind words to Rohan and wish you all the best for the future. Jane for Northfields

5/5

Google

Gabriele helped us to find the perfect flat and has been extremely supportive for all the administrative. Very good agent, always available to help!

Alicia · 1 January 2023

Agent replied · 30 July 2023

Dear Alicia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Noura has been extremely helpful with sorting some initial issues I had with the apartment and made sure I would happily settle in in my new apartment.

Ilaria · 22 October 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Northfields's Google reviewsLeave Northfields a review

Questions about Northfields Pitshanger

Has Northfields won any awards?

Yes. In The Trusted Agent 2026 awards: Northfields, Pitshanger won Platinum.

The Trusted Agent

Is this your office? Claim your page.