Trusted Agent profile · Pitshanger
★★★★★
521 reviews across 2 platforms
1 Albert Terrace, Pitshanger, W5 1RL
Northfields's office in Pitshanger, at 1 Albert Terrace, is rated 4.8 out of 5 across 521 reviews on two platforms, including 519 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Northfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Pitshanger office, from every platform, shown as written. First names only.
5/5
GoogleWonderful Customer service. Waleed’s friendly and helpful attitude made our finding a home a very pleasant experience
Dear Srila Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLorenzo from Northfields did a really great job finding good flats that met all my requirements. He works all day and is incredibly responsive and patient to get you the place you deserve. Absolute champion!
Thank-you for your review Klem. We want everyone to find a home they love and are really happy that Lorenzo has been able to help you find properties that meet your needs.
5/5
GoogleKieron and Craig were very helpful through the whole process of buying our first home! We would highly recommend Northfields.
5/5
GoogleGreat advice and service from Rohan Berry, he was knowledgable and excellent at guiding us through our property search.
Dear Natalia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSzilvia was extremely helpful in our search for a rent, always available, professional and friendly! Thanks again for your help!
5/5
GoogleAmazing service from Rohan Berry, he is extremely polite and helpful. I will be recommending him to everyone!
Hi Lucy, Your review is very much appreciated and happy to hear Rohan was able to help.
5/5
GoogleAgent Indianna of Northfields did a great job in finding an ideal flat for us and 2 cats. She knew our needs and deserved 5 stars. Thank you!
Thank you Ricky, It is always a little bit trickier to find rental properties when pets are involved, so delighted that Indiana was able to find you a lovely new home. All the very best! Jane for Northfields
5/5
GoogleTara was very helpful with our research. If you are looking for a new accomodation i really recommend her.
5/5
GoogleThanks guys for all the time and effort put into showing a first time buyer what to expect. Alejandro has given me confidence about buying, when the right property becomes available! Hopefully soon!
We hope soon too! Fingers crossed. Until then, thanks very much for the lovely feedback. It's much appreciated.
5/5
GoogleAlejandro, you were so helpful and my wife and I are so grateful for all your hard work and support. PS: could you run for prime minister? This country could use your help!
Haha! We're not sure that politics is his thing but thank-you for the vote of confidence! Thanks also for your very kind review - it's much appreciated.
5/5
GoogleCan't go wrong with this agency. Craig with the help of Kieron, managed my property sale and were professional, on the ball, courteous and importantly they DELIVERED! They bent over backwards to show the house to it's best and ironed out a few 'hitches' along the way to help secure the sale. I was glad they were there to ultimately make this a trouble free, stressless experience.
4/5
GoogleExtremely efficient and responsive with queries. Helpful when liasing with vendor and completing the sale . Clear communication with both parties and resolved problems in a timely fashion.
Thank you Vijay for your review of the Ealing Broadway team, it is much appreciated. We'd love to know what we could have done extra to get that final star, we are always learning and wanting to improve. Kind regards, Jane for Northfields.
5/5
GoogleGreat service overall , I really appreciate Waleed Ibrahim effort He did a great job Thanks
Dear Ziad Janoudi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMatthew was very professional and helpful during my property search. Big thank you Matthew for your help. Walid
5/5
GoogleHad really good communication with Lorenzo, professional knowledgable and helpful. Although we didn't end up letting a property via Northfields on this occasion we would definitely use them again in the future.
Thanks Charlotte. We really appreciate your review and hope we will be able to help you again some day.
5/5
GoogleHappy with service of Josh from Northfields in New Broadway and team. Sending properties mostly in Ealing.
5/5
GoogleHaving a fantastic experience with Rohan Berry in sales. He is knowledgeable and helpful.
What a lovely review, thank you so much Lukas, I shall pass on your kind words to Rohan, he will be delighted. Jane for Northfields.
5/5
GoogleI just want to say i had a very positive experiece .The agent was called Jason he had a very positive helpful attitide.After visiting gloomy agents at other places ,he was a breath of fresh air.Went out of his way to help.I changed my mind about renting in this area otherwise because of his amazing attitude i would have given him my buisness. Merunessa
5/5
GoogleJosh was an amazing Letting Consutant, he is very professional and a very good professional.
5/5
GoogleExtremely helpful agent with very good knowledge of the market.
Dear Laura Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIt’s always a pleasure to deal with Noura Mehdinejad at the Ealing Broadway office. She is very efficient and prompt in dealing with any enquiries and has excellent communication skills.
Thank-you Sarah. We're really pleased to hear this and will pass on your kind comments to Noura.
5/5
GoogleJosh was really lovely to work with! Very polite and on the ball 😊 …
5/5
GoogleNoura at Pitshanger Lane branch is a fantastic Lettings Manager and has made the process of putting my house on the market very straightforward. I would highly recommend.
That's great to hear Patricia. Thank-you.
1/5
GoogleNot happy with them, just caring about money. I'd rather go somewhere else.
Dear Maurizio Celentano, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Northfields's Pitshanger office has 521 reviews across two platforms: 519 on Google, 2 on Facebook (across the whole business).
Northfields Pitshanger is rated 4.8 out of 5 across all 521 reviews, and 4.8 out of 5 on Google from 519 reviews.
Yes. In The Trusted Agent 2026 awards: Northfields, Pitshanger won Platinum.
Northfields Pitshanger, 1 Albert Terrace, Pitshanger, W5 1RL.
